Website
Call
Aaron's PC Support Aaron's PC Support is an affordable desktop and laptop computer repair shop located in Richmond, VA. Aaron's PC Support provides alternative low-cost computer repair services. No trade-ins or exchanges here, only excellent services for a reasonable price compared to other shops.

A few years ago, after being affected by the economic downturn, I decided to put my more than 20 years of computer and electronic circuit experience to good use. Aaron's PC Support is a home-based business and I am able to offer you true one-on-one first class service. I have hundreds of satisfied customers to date!

Aaron's PC Support offers custom computer repair solutions to work around your busy schedule. My business is about working with yours! Drop your PC computer off at the shop, have it picked up and delivered, or request in-home computer service. I offer weekend and after-hour service as well!
Highlights and features
  • Laptop Repair, Computer Repair & Maintenance, Data Backup & Recovery, Network Support & Administration, Hardware Installation, Operating System Support, Virus & Spyware Removal
Associations and certifications
  • Association of Computer Repair Business Owners
Services
PC Repair
Report
PC Repair I service all PC brands such as Dell, Sony, Toshiba, HP, Compaq, Gateway, IBM, eMachines, Asus, Acer, MSI, Alienware, Samsung, Panasonic, and Custom Built Computers. AMD or Intel chips, ATI or NVIDIA... it doesn't matter!
Virus & Spyware Removal
Report
Virus & Spyware Removal Aaron's PC Support has not come up against a computer virus or similar rogue program that couldn't be removed, one way or another! That's good news for you because it means Aaron's PC Support will be able to eliminate your computer's virus infections.
HDD Replacement
Report
HDD Replacement Routinely backing up your data is important! Many times when a computer hard drive fails, it does so without warning. Hard drives do have a relatively short lifespan and do not last forever. Laptop computer hard drives are especially vulnerable due to the bumps and shocks that a portable system inherently has. Laptops, notebooks, and netbooks also have less airflow and usually become clogged with dirt and dust. These conditions, bumps and shocks, and high heat are the main killers of hard drives.
Reviews (20)
Write a Review
Chris Fredericks
Jun 09, 2022
Aaron is an absolute professional who was exceptionally knowledgeable when it came to fixing my issue. He was able to see me same day as contact and provided plenty of time for me to attempt to replicate my computer's issues. He kept me updated after I had left my computer with him and had the issue resolved the following day. He even showed me how to fix it myself next time! Should I experience another issue in the future, I will be contacting Aaron's PC Support again. Astounding service and reasonable prices - Thanks again, Aaron!
Kyuhee Lee
May 30, 2022
I asked him to redesign my cable, and install a cooling pad, and received a professional cable design service that was completely satisfactory. His service was the best I have ever received and the price was the best. Glad to find this person and service. Thank you Aaron :
Jon Gonce
May 15, 2022
Fast service, fair pricing, excellent results! I would DEFINITELY recommend Aaron to friends and family and would 100% use him again. Thanks!
Sanjay Hinduja
May 12, 2022
I can't say enough good things about Aaron. Absolute professional, prompt, knowledgeable, courteous and fair. It was a pleasure to dealing with him despite the situation - which in my case was Blue screen of death and a Lenovo laptop that wouldn't boot. Aaron was able to diagnose the issue and advise me the best path forward and most importantly was successful in recovering all the data on it. He will treat you right and I highly recommend Aaron for all your technical issues.
Christopher Foreman
Apr 27, 2022
Aaron exceeded expectations. I was stuck trying to build my own pc and called Aaron on a Saturday morning. He had me come in that day and was done before end of day. When I got home everything booted up perfectly. I can't recommend his services enough. Thank you, Aaron!
Bill Brown
Feb 22, 2022
I took in a non-functioning tablet for evaluation. Aaron quickly determined in couldn't be fixed, something I already feared would be the case. No charge for his service.
W. Evie Ambrosius
Nov 07, 2021
I was in and out quickly. He solved my issue and I was able to get a free diagnostic. Overall it was a pleasant experience and I would go back.
Gerald Flinchbaugh
Oct 18, 2021
If possible, I would give Aaron's PC Support ten gold stars! He deserves and earned them. I could not be happier with every aspect of my customer experience using Aaron's service. I highly recommend Aaron's PC Support for any of your PC needs with an existing PC. Thanks Aaron!
Chris Garcia
Sep 07, 2021
Took my Gaming Computer in because of Windows Blue Screen of Death Errors giving 6 Different Stop Codes. For my first time going to Aaron's PC Support, I can confidently say it was very much worth it. He traced the issue back to one of my memory sticks being completely faulty and I bought the new memory from him and had it installed same day. People Like Aaron don't come around that much, especially with computer repair. He is on time with his services, very fair pricing, very professional and awesome personality. Will go here more often if I have anymore computer related issues.
John Flynn
Sep 05, 2021
I had my cooling fan go bad in my out of warranty Lenovo laptop. I was able to get it into Aaron same day and it was fixed two days later. He was knowledgeable and pleasant. The price was very reasonable. This is the only place I will take computer repairs from now on.
Nixx
Jun 24, 2021
Have use Aaron multiple times, for multiple different PCs. He has always been able to swiftly diagnose my issues, and repair my computers quickly. Very knowledgeable and honest. He has never tried to upsell me anything. I cannot sing his praises loud enough, and I will be a life long customer.
Walt Cloudt
Mar 31, 2021
My Dell laptop could not access the Internet. Aaron fixed that by removing Norton which was causing the issue and also did a tune up. My laptop now works great and streaming of videos is now much smoother than before. I took the PC in about 3 pm and got it back at noon the next day. Aaron was very helpful with virus protection information. MS Defender was satisfactory for my use. I will recommend Aaron's PC Service to my friends.
Rad Geek
Jan 20, 2021
Aaron is a very honest and upfront guy. I had a Dell laptop which was not charging despite replacing battery. He took less than an hour to perform a diagnostic and find an issue with mother board. He was honest to tell that replacing mother board will not be worth because it will cost me 400$ and I will still be running it on 4-5 yrs old hardware. He could have made his bucks but he advised me to buy a new Laptop rather than repairing it due to its long term value. I'd highly recommend Aaron.
Cathy Green
Nov 10, 2020
Aaron has helped me twice with my computer. He is easy to work with, responsive to texts and messages, and mostly importantly - he is extremely knowledgeable about computers. He removed a virus from my computer and also helped me with another small issue. It is so nice to have a trustworthy computer repair technician. I have recommended Aaron to several friends and will continue to use him in the future.
Herman W. Hudson Iii
Aug 26, 2020
Aaron was able to recover all of my data off an external hard drive that had become unresponsive. He was very professional and kept me informed of his progress along the way. His excellent service would have cost 4x as much elsewhere. I highly recommend Aaron for his expertise in data recovery.
Debbie I.
Nov 16, 2019
Aaron gave a superb customer service, reasonable price, and very fast service. My daughter couldn't be more happier. I dropped off the lap top around 11 and Aaron called me back by 3 p.m. All good and ready to go. Thank you for an A+ service.
Cindy W.
Mar 21, 2019
He fixed it! That's worth four stars - the fifth is because Aaron was totally professional and really nice. He explained exactly what was wrong with the laptop, showed me the broken parts and how they had caused the problem, and what he'd done to repair the machine. On top of that, the price was really fair. I *hope* I don't need his services often -: but if/when the computers in our lives need help, I'm reassured that there is a great new business in RVA that can do the job and do it well.
M. T.
Jul 12, 2018
TLDR at bottom: Windows updates have always given me fits, so when the latest updates crashed my pc I went online and tried everything I could think of, and finally ended up trying a complete reinstall.all seemed well, then windows started crashing again with memory faults. I was tapped, having tried all the online remedies I could find. Finally threw up my hands and decided to get the professionals involved lest I do permanent damage by getting REALLY creative.

I flipped Aaron an email with the details of my issue and the list of remedies I had tried. He stated it sounded suspiciously like a hardware issue. THAT made me nervous. A hardware fix can get costly. I set up a visit and he was very personable and knowledgeable. We tried booting up my pc so I could show him directly the issues I was having. He said he would be happy to dig into it, and let me know what he found.

If it was a software issue, it could be resolved in as little as a few hours, however a hardware issue could take longer. I heard back a couple days later from him that it was a hardware issue, but NOT a costly one! No new purchases required, just cleaning the connections on my memory sticks. Windows was successfully reinstalled, and the memory faults.a memory.

All is well, and I am extremely satisfied with the solution. TLDR: Windows kept crashing on me. Took my PC to Aaron who discovered my repeated memory faults were not due to the Windows update, but tarnished memory sticks. He cleaned them up, reinstalled Windows, and sent me on my way. Thanks Aaron!
Alex M.
Jan 06, 2018
My daughters Apple laptop suffered water damage, I read a review about Aaron's on another site. Knowing how bad water damage can be, I knew Apple doesn't cover it. I spoke with Aaron who was very professional over the phone. I explained my situation and much to my surprise, there is no cost for a " look-see". So if he could repair it, he quoted a terrific price. It was 3 on a Friday. He called me back an hour later the same day to tell me he repaired it. I could not have been more thrilled! He's my pc "go to guy"
Margaret C.
Oct 25, 2017
Fantastic data recovery and just all around amazing service! My computer of 5 years died (ironically enough) right as I was moving its files to my new computer and I was unable to transfer my photos in time. I freaked out and took my compute to Geek Squad who kept my computer for a week and charged me 40$ just to tell me they couldn't recover my data.

I freaked out even more and, after seeing the fantastic reviews online, took my hard drive to Aaron's PC Support. Not only did he look at my hard drive right away (and for free!) while I was still in the shop, he was able to recover everything in a matter of days for a very reasonable price. Never again will I not have extra back-ups of my files, but if I ever have computer problems in the future I will take them to Aaron first.