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Business Details
25 Years
experience
Your Trusted IT Partner in Reno
Since 2001, Advantage Computers has been dedicated to delivering superior technical support while prioritizing customer needs above all else. Our mission centers on ethical serviceidentifying solutions that genuinely benefit clients rather than pushing unnecessary upgrades. With over two decades of experience, we serve both businesses and individuals across Reno and Sparks, offering onsite, remote, and in-shop repair services tailored to diverse IT requirements. Our team of Nevada-based technicians brings extensive expertise in computer diagnostics, network optimization, and device monitoring, having resolved over 5,000 service tickets and supported 4,000+ satisfied customers.

We emphasize transparency, efficiency, and long-term client relationships, ensuring every interaction reflects our commitment to quality and community. Our clean, organized workspace and focus on local employment further underscore our dedication to both technical excellence and regional economic growth.
Services
IT Support Computer Repair Network Setup Remote Services Device Monitoring Site Surveys Business Solutions In-Shop Diagnostics Home Visits Technical Consultation
Details
  • Year established: 2001
Highlights and features
  • We have 20+ years of experience in IT support and computer repair.
  • Our team consists of Nevada-based technicians with deep local expertise.
  • New business customers receive a free site survey within the Reno area.
  • We prioritize ethical solutions over upselling unnecessary upgrades.
  • Our clean, organized workspace ensures efficient and professional service.
What people say
Extremely knowledgeable Top quality work Quick to respond Highly recommend Clean environment
Services
IT Support
Our IT support services address business and individual needs through onsite and remote solutions. We resolve hardware, software, and network issues efficiently while prioritizing long-term system stability. Clients benefit from transparent communication and tailored recommendations aligned with their specific workflows and budgets.
Computer Repair
From diagnostics to component replacement, our in-shop computer repair service ensures fast, reliable fixes for desktops and laptops. We explain issues clearly and provide same-day repairs when possible, backed by quality parts and post-service support for ongoing peace of mind.
Network Setup
We design and implement secure, high-performance networks for homes and businesses. Services include router configuration, encrypted email setup, and infrastructure optimization to support daily operations and data security requirements for busy offices.
Remote Services
For urgent troubleshooting or routine maintenance, our remote support resolves issues without onsite visits. This cost-effective option handles software updates, virus removal, and system checks while maintaining clear communication throughout the process.
Business Solutions
Tailored IT plans for businesses include site surveys, cost estimates, and device monitoring. We optimize infrastructure to enhance productivity, offering scalable solutions for growing companies while maintaining 24/7 accessibility to critical systems.
People
Russel
Owner
Russel founded Advantage Computers in 2001 with a focus on ethical IT support. He oversees operations and ensures the company maintains its customer-first philosophy through strategic decision-making.
Harold
Manager
Harold manages day-to-day operations, coordinating technicians and client interactions. His leadership ensures consistent service quality and adherence to the company's core values of transparency and expertise.
Chuck
Field Tech
Chuck provides onsite technical support, specializing in network installations and hardware diagnostics. His hands-on approach ensures clients receive practical solutions tailored to their specific environments.
Colin
Field Tech
Colin delivers field services with a focus on rapid problem resolution. He works closely with businesses and individuals to maintain optimal system performance while explaining technical details in accessible terms.
Questions
What services does Advantage Computers offer?
We provide IT support, computer repair, network setup, remote services, and business IT solutions for clients in Reno and Sparks.
Do you offer onsite or remote support?
Yes, we offer both onsite visits and remote troubleshooting to accommodate your preferred service method.
Are your technicians local to Nevada?
All our technicians are Nevada residents and US citizens, supporting local employment and community growth.
What pricing options are available?
Business services start at $125/hour, remote support is $30/15 minutes, with free site surveys for new business clients.
How do you handle customer service?
We prioritize clear communication, ethical recommendations, and post-service follow-up to ensure long-term client satisfaction.
Reviews (6)
Steve Keller
Mar 15, 2022 Report
We have done business with Advantage for years and have always been very happy with their work, their advice and their attitudes. Mary and Harold are great. Steve Keller, Reno
Aris Alquiza
Feb 20, 2022 Report
Went in to see how much they will charge to fix our computer. Guy turned it on and found out the initial problem - hard drive issue. They quoted me $280 and up to fix + $100 and up for the part + $100 to install windows, + labor. I can't afford to pay so I decided to go, but the guy charged me $25 to plug in a computer and find out what's wrong. It was literally less than 8 minutes conversation. WOW, way to go to make money. I wish they have a sign or inform me about a minimum diagnostic fee.
Judy C.
Jun 20, 2021 Report
Outstanding, analytical, responsive, affordable. Advantage Computer's staff is awesome and picks up the pieces of my technical shortcomings.
Admin Evco
Mar 19, 2019 Report
On behalf of all of us here at Evco Interiors, we would like to thank everyone there at Advantage. We have had issues with our computers lately and they have been able to fix them quickly and efficiently all with a low cost. They are super friendly and very professional. We highly recommend them for any issue that you may have with a computer.
Andrew Dunning
Jun 23, 2018 Report
I have had incredible experiences with Advantage Computers. I know the owner, Russel Burkett, personally, and have been able to rely on him and his staff for any of my tech concerns. Advantage Computers consistently provides troubleshooting and consultation services to my benefit, even if the solution does not necessarily result in business for the company. It would be easy to rely on Advantage Computers because of Russel's accessibility, but the competence of Russel and his staff is what makes using Advantage Computers a "no-brainer." They help diagnose the issue you are having, identify the ideal solutions, and have the means to implement those solutions in-house.

Small businesses should aspire to the thoughtful, hands-on approach Advantage Computers takes with all of its customers. I cannot recommend this business, and my brother-in-law Russel, highly enough. Recently, Advantage Computers consulted on an article for the State Bar of Nevada's attorney publication, the "Nevada Lawyer, " and helped disseminate helpful security tips to practitioners around the State.
South Meadows Bni
Mar 03, 2018 Report
I have brought in two Surfaces that my kids use, and Advantage easily cured both issues, giving both machines back by end of day so homework (and tomfoolery) could remain on schedule. Highly recommended.