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ASG Information Technology ASG's mission is to provide small and mid-sized businesses with comprehensive Information Technology services that are experienced, honest, efficient, cost-effective, and committed to quality customer service.

Our service offerings give clients access to technology solutions that are designed specifically to meet their unique business needs. With the changing state of technology and the vast array of problems in todays network systems, it is important to have an experienced computer consulting firm to be able to prevent issues from happening in the first place and take care of issues that do occur in a timely fashion.

Our prime focus is delivering our DirectLinx Managed IT Solutions, which is a proactive approach to delivering IT services which will allow you to focus on your business and not your technology. We offer remote and on-site service; night and weekend service is also available at off hour rates. We want to accommodate your need for service and repair no matter where or when you need it.
Highlights and features
  • Computer Repair & Maintenance, Data Backup & Recovery, Network Support & Administration, Software Installation, IT Support
Services
IT Solutions
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IT Solutions We allow businesses to receive all the benefits of a high level IT department for a fraction of the cost of staffing one yourself. It allows a mix of support options enabling the perfect coverage that best fits your computer repair and support requirements. Most business owners put up with computer problems and frustrations simply because they don't know how to fix them, or because they think it may require an expensive system upgrade. Many of the day-to-day problems you experience with your computer network can be fixed easily and inexpensively or even PREVENT from happening in the first place.
Data Backup & Recovery
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Data Backup & Recovery No backup is 100% fool proof. Its rare, but occasionally backed up data can become corrupted and then a backup solution ends up backing up the corrupted data and the data is not accessible. The best a company can do is become diligent in choosing the least problematic solution which includes performing periodic test restoration. Would you like a scary statistic?

The average failure rate of tape drives is near 100%. Consider in the course of a year the amount of power failures, equipment failures and human errors that occur in your office. Now factor in that 9 times out of 10 the company that lost data actually had a backup system only to discover it failed when it was needed most. It only takes one surge break or incorrect keystroke to lose valuable data that can't be replaced.
Hardware & Software Installations
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Hardware & Software Installations Our IT support technicians are well trained to handle a wide variety of hardware and software installations including servers, desktop, laptops, network printers, scanners and other computer hardware accessories. We also specialize in installing complete software system packages including Microsoft Windows programs, Microsoft Exchange, Microsoft Office products, anti-virus and anti-spyware programs, and a wide range of proprietary software as well.
Videos
ASG Managed Services with DirectLinx
ASG Managed Services with DirectLinx
ASG Managed Services with DirectLinx, Network Support
Reviews (11)
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Julie Neistat
Jun 19, 2022
ASG Information Technologies is AWESOME! We are a small DoD manufacturing contractor and CMMC/Cyber Security was a big challenge for us. Ryan and ASG broke down the requirements for us and helped to make us compliant and able to continue to quote Department of Defense jobs. Thank you ASG!
Consumers Federal Cu
Nov 18, 2020
Our Credit Union was looking to change our IT Provider in 2019 and thankfully came across ASG Information Technologies. They provide exemplary IT Services and go beyond what we have experienced in the past. They are extremely responsive, knowledgeable and we are thankful for the working relationship we have forged. We couldn't recommend them enough to potential clients.
Calcagni Real Estate
Nov 13, 2020
We can't all be tech geniuses, but thanks to the team at ASG Information Technologies, we are now! Since partnering with ASG to handle our company's cybersecurity and network, we've implemented systems that protect our day to day operations as well as our clients. In addition to the high-level IT, the team at ASG is always ready to assist with any questions or concerns and do so in a very responsive, knowledgeable, and efficient manner.
Bill Horton
Oct 13, 2020
I switched the IT support for my insurance agency to ASG about five years ago. I'm very happy I switched. The company has done a great job helping me manage all aspects of my IT exposures, which is more challenging for us due to legislative and privacy issues. The people at ASG are bright and dedicated, and if I have a problem I can always get a hold of someone quickly, who can explain the issue so I can understand it.

The company also does a great job educating its clients on security issues, and they've helped me avoid a number of scams and traps through the years. I would highly recommend ASG to any company with IT and security needs.
Paul C. Higgins Inc
Aug 26, 2020
We are a small independent insurance adjusting firm located in North Haven, Connecticut, and have been utilizing the services of ASG Information Technologies (ASG), of Wallingford, Connecticut, for the past ten (10) years. Any IT problems/issues that are experienced are always handled in a prompt, professional and timely manner, no matter how small or complex the issue.

In the event any problems or issues cannot be resolved remotely, an in-person appointment is scheduled to rectify same. We recently had all of our computers upgraded, in addition to replacing our server. ASG assured us we would have a smooth transition with minimal downtime during the replacement and upgrades, noting all prep work was accomplished remotely in anticipation of copying all data for placement on the new server, etc.

We have always been provided with exceptional services, and all representatives of ASG are eager and willing to help resolve any problems to our satisfaction. Although our firm is small, we are treated with the same professionalism and courtesy which would be extended to any large corporation. ASG also makes periodic telephone calls to our office in order to "check in" to be sure everything is operational and no issues are experienced.

We would highly recommend ASG Information Technologies, of Wallingford, Connecticut, for all of your computer needs, no matter the size of your business, you will be treated well!
Jennifer DeVivo
Aug 13, 2020
Love working with ASG, they are always just a phone call away and are knowledgeable to help out. Took my computer in there first thing in the morning thinking it was dead and gone but they had the parts on hand and I had it back in the afternoon. I am sure not all fixes are that quick but they go above and beyond to help out their clients. I would highly recommend them
Peter Petruzelo
Aug 02, 2020
Over the years I have used a number if IT firms for my business. Often the results were unsatisfactory, including sending unskilled techs and having to fix the same problems multiple times. ASG has been our IT firm for some time now and what a relief it has been. They are extremely knowledgeable and they keep our office up to date with current technologies.

All their people are ethical, polite and get the job done right. Truly a pleasure to deal with this firm. Absolutely recommend. Peter Petruzelo Petruzelo Insurance Agency Wallingford, CT
Mary Fitzgerald
Jul 21, 2020
ASG has been a strategic partner of Acme Wire Products for the past several years. They have been very pro-active on identifying the needs for equipment/software upgrades and assisting us in planning for system needs. We have relied on ASG to manage our company's IT assets.
Sarah Corvino Cunningham
Jul 14, 2020
ASG is provides personalused top notch customer service. When they are needed, they are always very responsive and helpful. Our last IT company was not either of those things so I truly appreciate ASG and all they do to help us. The employees are all super nice, we know them all by name. Keep up the good work.
Karen Paulson
Jun 20, 2020
ASG has been a great company to work with. They are extremely responsive, knowledgable and thorough in their work. It's so nice to be able to let someone else deal with our IT issues and not us. I highly recommend them!
Tegan Joy Cook
Oct 30, 2014
I was amazed at the service from ASG! First, they do mostly commercial accounts and I am just a regular guy. When I called, Heather, said "let me check and see if we can help" and they did! I had a driver issue that I had two separate online companies work on and could not fix. I brought it into ASG and set an appointment to bring it back for service.

Not only did they have it repaired in a day, but they ordered me an new battery and all of that was MORE affordable then either of the online service. Honestly, I expected a bill twice that much! The follow up on the repairs and progress was awesome. Phone, email and snail mail. I cannot recommend their services enough! Sincerely, Tommy Cook