Rated 4.95 / 5 from 19 reviews
5
18
4
1
3
0
2
0
1
0
Website
Call
Best PC Repair Best PC Repair was formed by Peter Katanov on 1st of May 1999 when he realised there was a serious lack of fast, reliable computer services operating in Queens, NY. Most established computer companies were spending all their time selling the product instead of also offering the after-sales hardware and software support that is so greatly needed to cope with the ever changing face of technology.

Best PC Repair is an independent business. This enables us to provide our clients with personal, unbiased advice without the red tape of larger companies. From a marketing perspective this has proven to be very successful and has ultimately created overall consumer trust and satisfaction in our services.
Highlights and features
  • Remote Support, Computer Repair & Maintenance, Virus & Spyware Removal
People
Peter Katanov
President
"I spent several years working at all levels in the computer retail & service industry. After seeing first-hand how many companies are migrating to off-shore customer support, and how customer service was failing as a result, I decided to do something about it. Thus, Best PCRepair was born. The mission statement of this company is simple: provide the best quality customer service available, without sacrificing affordability. As I continue to grow this company into other related areas, I promise to not lose sight of this original vision. Most companies don't realize this, but each and every customer truly is the most important.
Reviews (19)
Write a Review
Jake
Aug 10, 2022
I was planning a vacation and needed to watch over my pharmacy from over seas. Best Pc Repair came in, professionally installed all the cameras and trained me on how to access my pharmacy cameras from outside. Thank You!
David
Aug 10, 2022
I was having some serious problems with my PC. I called Best PC Repair and a tech walked me through my problem over the phone. He was very patient and even called me back later to make sure everything was up and running. I'll definitely use them again!
Mary
Aug 10, 2022
I was able to call Best PC Repair and they were out to my house the same day fixing my computer. The technician fixed my setup so I could print again. Thanks!!
Elizabeth Barbara
Jun 27, 2022
Good communication and great service. fixed my laptop, and the price was very reasonable. (I had thought it was beyond repair, but he brought it back to life). Would recommend.
Elijah Samuel
Jun 26, 2022
The best service ever! First, they fix it! We have all tried Best Buy and know what a circus act they are. Second, they are honest and so direct. I never panic when a computer of mine goes to mush because these guys just fix it. No drama. Please try them.
Emma Oliva
Jun 26, 2022
Good honest knowledgeable guys who always get the job done and most times even more. They have fixed various things on my computer, leaving me more than happy with the service and the reasonable prices each time. It's the only place I take my computer
Mason Luke
Jun 26, 2022
Brought in my 2015 MacBook Air which had a backlight display issue. They diagnosed the main issue and gave me a fair quote. Fixed it in just 4 days which was shorter than it took to get a genius appointment. The price was reasonable and exactly as he quoted. If you are having computer issues, I recommend you swing by this place.
Eva Emly
Jun 23, 2022
I asked for a quote for fixing my cracked Mac screen. They gave me a quote but told me that in my case, it was actually cheaper to go directly to Apple. Very impressed with their knowledge and honesty.
Mike Robinson
Jun 20, 2022
This place is great, if you need your PC repaired (hardware or software) look no further. I called another shop in my area and they wanted to charge a fee to just look at my PC (which didn't go towards repair if I did have them fix it). I called Best PC Repair for a second opinion and the guy says "just bring it by and we will check it out for free".

Best decision ever. 30 minutes later I get a call saying its ready for pick up. Amazing customer service and very reasonably priced. This is my go to from now on when I need PC help. Keep up the good work.
Marget King
Jun 14, 2022
These guys are nothing short of amazing. They have top notch service and always come to my aid, which is often. Wish I had used them setting up my network in the first place, as they had to perform their magic and get it up and moving along. Has been a pleasure.
Traditional Congregation
Feb 21, 2022
Shout out to Best PC Repair, who showed infinite patience and expertise in helping us switch internet and telephone providers. We have a difficult-to-re-wire building, but Allen and Brad wouldn't give up and found ways to get us up and running. Will definitely use them again for future computer/internet issues!
Gpcl Group
Feb 01, 2022
Wow! Best PC Repair is legendary, not only did they recover all my lost files, and speeded my computer up so fast it seems to be new, But they went as far as delivering it to me. You just don't get that level of service for so cheep. Best PC Repair truly is as their name says the best.
Directmarts Seo
Feb 01, 2022
I would like to highly recommend Best Pc Repair as the best outsourcing company. I was impressed with the quality of work they deliver within short time period.
True Coverage
Feb 01, 2022
I had an amazing experience with Best pc repair. Michaels customer service was amazing and the way they fixed my computer even more amazing.
Matka Satta
Feb 01, 2022
When I went to Best PC Repair, LLC, the friendly staff helped show me the root of the problem with my home internet and PC connection it saved me a ton of effort and hair-pulling
Dhaval Isktech
Feb 01, 2022
Truly talented staff, great company with excellent services. No wastage of time and money. I really enjoyed working with right enginers
Jacob Bischoff
Jan 24, 2022
Just want to thank Micha and Allen for resurrecting my 7-year old 21.5 Mac. Thought it was dead because an "authorized Apple repair shop" in the area said so. I was told the motherboard needed to be completely replaced and the cost would outweigh the value of the machine. I was about to throw down $3k for a new Mac, but decided to give these guys a try based off a recommendation.

Low and behold. all my Mac needed was a new SSD (because my was HDD failing to hold the OS) and now it is running better than ever. Thanks again and will be going to them for future issues. because you know they will happen.
Shawen Farley
Aug 31, 2021
Micah did an awesome job fixing my mac book after I spilled and entire glass of ice-t on it. He was honest about his hopefulness in cleaning and restoring it. Which he did! Same day service with a smile. Great guys. Highly recommend!
Marshall Henley
Aug 31, 2021
So happy I connected with them. They supervised a Spectrum visit and made sure that 1) my entire cable and modem were replaced, and 2) I was not billed by Spectrum fir the work. My internet is reliable now and their fee was more than worth it ti get to this point for peace of mind. We make 100% of our income on online meetings, so big thumbs up!