BK Digital Remote Support in Springfield, OH
The company was founded in May 2004 and its main areas of activity are in offering technical consulting services to businesses and home users. We are your total IT solutions provider working to create strong business relationships by developing trust, increasing reliability and investing technical competencies into your IT infrastructure. We aim to help your business operate more efficiently by making the most out of technology.
- Remote Support
Professional Associations and Certifications
- Better Business Bureau
Systems Architect/Operations Manager
In my current role as IT Systems Architect / Operations Manager at BK Digital I.T. Solutions and Services, I provide our team with technical leadership and direction, pioneer new technology initiatives, design and implement complete IT offerings for customers, and resolve tier 3 issues. I also perform many operations manager roles that include team scheduling, time tracking and reporting, and general operational escalations.
Senior Network Engineer
As Senior Network Engineer at BK Digital I.T. Solutions and Services I design, configure, implement, and support networking hardware including routers, switches, wireless access points, firewalls, and VPN. I provide customers with more than 17 years of network experience on multiple vendor platforms.
Sr. Systems Specialist/Technical Lead
Great customer service is part of my core philosophy. My goal is to provide the best user experience with dedication, professionalism and technical knowledge by delivering solutions that work. I enjoy learning technical material, but also about the customer, their business, their goals and their challenges. I then take this understanding and knowledge and strive to find ways to help the customer become more efficient and profitable. Working with small businesses is one of my favorite things to do.
Gregg A. Snapp
Sr. Systems Specialist/Technical Lead
As a Senior System Specialist with BK Digital I.T. Solutions and Services for the past 6 years I support network environments for educational organizations and small business and provide end user support.
As a System Specialist at BK Digital I.T. Solutions and Services since January of 2007 operate in Server and network administration with professional client assistance services a priority.
Rated Excellent (5 of 5) from 2 reviews
Testimonial by Fernando A. Smith, Mba
I have worked with BK Digital for over four years and am extremely pleased with the suite of services they provide. They are an asset to our work and allow us to provide high value IT support without the excessive costs of maintaining our own department.
Testimonial by Richard S. Rucker, Ph.d.
For almost 6-years, BK Digital I.T. Solutions and Services has provided FORTIS College with consistent, effective IT services for our 200-plus computer environment in support of academic and administrative areas. BK Digital has provided FORTIS with highly skilled, very knowledgeable professionals and has demonstrated scheduling flexibility to meet our dynamic environment. BK Digital has a broad range of technical experience and knowledge which has greatly benefited FORTIS in meeting its academic delivery and reporting requirements and their skills have helped FORTIS to be on the leading edge of innovation in the use of technology in servicing our student customers.
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