Business Details
34 Years
experience
Emergency
services
Your Trusted IT Services & Computer Repair Experts in New Berlin
Established in 1992, our company has built a reputation as a family-owned business dedicated to delivering high-quality technology solutions to residential and commercial clients in Brookfield and surrounding areas. Initially starting as a system builder in the early 1990s, we have evolved alongside industry advancements to specialize in comprehensive technology repairs, solutions, and product offerings. With a focus on personalized service, our experienced technicians assess each client's unique needs to recommend tailored solutions that prioritize functionality and budget over profit. Our commitment to quality extends to our inventory, which includes both modern and legacy technology components such as hard-to-find adapters, cables, and SCSI devices. We maintain three service options - in-store, on-site, and remote support - with emergency same-day service available upon request.Our technicians pride themselves on fast, accurate repairs for all brands and models of PCs, Macs, and networking equipment, while maintaining transparency in pricing and recommendations. We specialize in hardware repairs, software troubleshooting, virus removal, data recovery, network setup, and business technology solutions including security systems and disaster recovery planning. Our retail location at 14027 W Greenfield Ave in New Berlin, WI remains accessible during standard business hours, with holiday schedule adjustments clearly communicated to our community. Customer testimonials consistently highlight our reliability, fair pricing, and ability to resolve complex technology issues across personal and business environments.
Services
PC Repairs
Mac Services
Business IT Support
Virus Removal
Data Recovery
Network Setup
Hardware Upgrades
Remote Support
Server Troubleshooting
Security Solutions
Details
- Year established: 1992
Highlights and features
- We offer over 30 years of experience in computer repair and IT solutions
- Our team provides fast and accurate repairs for all brands
- We focus on individualized service tailored to each client's needs
- We carry a wide variety of products including legacy components
- Emergency same-day service available upon request
What people say
Professional and expedient
Fair pricing
Trusted professionals
Resolved complex issues
Recommend to others
Services
PC Repairs
Comprehensive PC repair services for laptops, desktops, and all-in-one PCs. Our technicians handle screen repairs, DC jack replacements, virus removal, hardware upgrades, and software troubleshooting. Emergency same-day service available for critical issues. With in-store, on-site, and remote support options, we minimize downtime for both personal and business users.
Apple Services
Specialized Apple device repairs for MacBooks, iMacs, and other Apple products. We address screen repairs, hard drive crashes, performance issues, and software problems. With 99% of services performed in-house, we maintain fast turnaround times. Emergency service available for urgent Apple device repairs with no appointment necessary.
Business IT Support
Complete business technology solutions including network infrastructure setup, security systems, server administration, and disaster recovery planning. Our services ensure business continuity through remote monitoring, data security measures, and on-site technical support. Designed for businesses requiring reliable technology operations without disruptions.
Data Recovery
Professional data recovery services for hard drive crashes, deleted files, and ransomware attacks. Our technicians recover data from various storage devices including traditional hard drives and modern SSDs. With both physical and logical data recovery capabilities, we handle urgent data loss situations with expedited processing when needed.
Virus Removal
Thorough virus and malware removal services for both PC and Mac systems. Our technicians eliminate security threats while ensuring system integrity. The service includes post-removal security recommendations and preventive measures. Available as emergency service for critical infections affecting system functionality or data security.
Questions
What computer services do you offer?
We provide PC and Mac repairs, virus removal, data recovery, network setup, business IT solutions, hardware upgrades, and security services with emergency repair options.
Do you offer emergency computer repair?
Yes, we provide emergency same-day service for critical computer issues with no appointment required for urgent situations.
What are your business hours?
We are open Monday through Friday from 9:00 AM to 5:30 PM. We are closed on Saturdays, Sundays, and during specified holiday periods.
Do you service business technology needs?
Yes, we offer comprehensive business IT solutions including network infrastructure, security systems, server administration, and disaster recovery planning to maintain business continuity.
Can you recover data from failed drives?
Yes, we specialize in data recovery from hard drive crashes, deleted files, and ransomware attacks with both physical and logical recovery capabilities.
Reviews (4)
Danny Dulak
Dec 31, 2021
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Had a great interaction with Brookfield Computers and they did NOT fix my problem. Let me explain, I was having problems with my monitor a thought it was the HDMI port. Joe confirmed what it would take to fix the problem (which was more than what the computer was worth), but also gave me a workaround. By not talking me into something and giving me other alternatives, Joe saved me several hundred dollars and I have a functioning extended monitor on my laptop. I would definitely go back to them as I know they are not going to try to sell me something I don't absolutely need. Thank you Brookfield Computers. Service done Nov of 2021.
Bridget Donofrio
Jun 29, 2021
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I fried my MacBook by spilling water on it. The guys at the Genius Bar assessed it, and I asked them to remove the hard drive, hoping at least that was salvageable. Even though the hard drive had some damage, Brookfield Computers was able to retrieve my data. I highly recommend them. I'd use them again, although I'm going to try really hard not to have to!
Steven Puschnig
Jan 21, 2021
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Brookfield Computers was able to replace my Macbook's battery after every place I went to told me it wasn't possible. After replacing my battery the speaker on the left side wasn't working. I called them and told them the problem and they were able to look at it the next day and fix it promptly while I waited. HIGHLY RECOMMENDED
Paula S.
Aug 06, 2020
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They were great. SOMEONE (not saying who) spilled soup on their keyboard and although dried it out successfully burnt up some keys with a hairdryer. They gave me two options since two of the obscure keys never used were non functioning. They could have just told me the more expensive option to replace the whole keyboard but they also gave me the option of just replacing the keys "someone" fried. Gotta love honest businesses
