Call The PC Guy Remote Support & Software Upgrades in Raleigh, NC
Founded August, 2003, Call the PC Guy focused mainly on the everyday computer operator. Since then, CTPG has continually doubled its client base and expanded its services to encompass in-office support as well as onsite service calls and remote support.
We now cater to residential clients as well as small-to medium-sized businesses with one to 100 employees. On the homefront, we've gone hi-tech with our Freedom Plan and now offer Residential Managed IT. For our business clients, we offer monthly service contracts at two service levels - Basic and The Works.
We pride ourselves not only on customer service, but also on our patience and friendliness. We have certified laptop technicians at your service. Our laptop support includes laptop maintenance and other technical support services to help your system run as fast and smooth as possible. We also provide display, keyboard, and power jack repairs, power adapter testing, and memory upgrades.
We don't want you to ever walk away not understanding your computer, and will always take the time to teach you. We know not everyone is a computer whiz, and we're here to help! Our staff knows how important your computer is to you, and we have an amazing turnaround time for in-office support, usually 24 to 48 hours! We are a Dell and Microsoft-Certified Partner and reseller of Dell products and AVG antivirus products.
- Computer Repair & Maintenance
- Data Backup & Recovery
- Hardware Installation
- IT Support
- Laptop Repair
- Network Support & Administration
- Remote Support
- Server Installation & Configuration
- Software Installation
- Virus & Spyware Removal
Products and Services
We're not only the best at network and small business repairs, but we also know your laptop literally inside and out. You'll finally put a stop to spam, pop-ups and spyware from taking over your computer and network. Not only are these intruders annoying, they can also introduce viruses and jeopardize the security of your computer. We'll not only clean up existing spyware, but equip you with the tools necessary to prevent it in the future.
Reviews and Testimonials
Rated Excellent (5 of 5) from 3 reviews
Testimonial by Mike Sullivan
About five years ago, my business life changed dramatically by chance, when I met Ted Creekmore. I was gun-shy of computer repair folks. As a small-business owner with multiple business locations, I've found that Call the PC Guy is respondent to and knowledgeable of all my IT needs. They make it their job to learn my business and to understand how best they can help me.I don't ever have to look elsewhwere for hardware or software support; it's all there with Call the PC Guy. They're the best in the business!
Testimonial by Emily
Dear Ted, Thank you so much for coming over and rescuing me a couple of weeks ago. You were very patient while I was losing it. And I very much appreciated that.
I highly recommend!
by Daniel B. from Raleigh, NC
Oct 17, 2011
I dropped my computer off at 8:45 in the morning to have a new CD/DVD drive installed. After my last experience with a company that I shall not name that repairs computers (No... I shall name them... INTREX!) I was not anticipating getting my computer back until late in the afternoon, at the earliest. By 9:30, the technician at Call The PC Guy had called me and he had already finished installing my drive.
I recommend this business
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