Computer Guys Of Dallas Networking & Software Installation in Mesquite, TX

Rated Good
Rated Good from 6 reviews
Computer Guys of Dallas began in 2007 in a garage and now has expanded to three store location through out Dallas and continues to grow every year because our goal is and will always be to provide our customers with superior quality service and performance.

We even fix the ones the local PC retail store will not attempt to fix. Our PC repair technicians are highly trained and motivated to perform all repairs and services fast and accurately. We don't believe your repair should cost as much as a new computer we pride ourselves in having the best prices anywhere in the Dallas area we charge flat rate prices no hidden fees or charges ever.

We provide onsite or in/store diagnostic and quote a flat price (parts and labor) for all of our repairs and projects there is never any surprises or hidden fees. This means that all the research, technical analysis, diagnostics, and parts availability research is done BEFORE you commit to proceeding on a project. We figure out EXACTLY what is required to fix your computer and explain the project before you sign off. If your project is not in line with your budget, there is NO obligation For some miracle we don't fix it you don't pay.
  • Computer Repair & Maintenance
  • Data Backup & Recovery
  • Hardware Installation
  • Laptop Repair
  • Mac Repair
  • Network Support & Administration
  • Printer Repair
  • Software Installation
  • Virus & Spyware Removal
Contact Information
Website
Phone Number (214) 943-3333
City Mesquite, TX
Zip Code 75150
Address 1220 N Town East Blvd
Products and Services
Our custom PCs starting at $249 and up (price include all parts and labor) All of our custom computers systems are custom built to your specifications by highly trained and knowledgeable technicians. We build all types of custom computers to fit your specific needs whether it be for Personal, Gaming or Commercial. You will be surprised how quick easy and convenient it all is to have your computer built from scratch for you.
We provide the highest quality services at the lowest prices with our Low Price guarantee if you find a lower price with a an established reputable computer shop we will match and beat their prices by 10 %. We also buy your Desktop and Laptops working or not and always offer you more than you would get from a pawn shop or garage sale.
Reviews
Rated Good (4.17 of 5) from 6 reviews
  Went in with a slow laptop that wouldn't charge, left with a slow laptop that wouldn't charge.
by Nicholas Jones from Dallas
Jul 04, 2020
Problem is that by the time you read reviews on a place, it's too late as it means you've probably already been screwed over, which has happened to me. I made the mistake of canceling my bestbuy appointment(and at the time they weren't accepting walk-ins), so I did a google search, told them my situation with my niece's laptop, and they told me that they could fix it.

Her laptop's charge port was broken($30 part online, simple fix from what I saw on youtube), yet they charged me $80, and I'm not convinced they used the actual part, but instead used a cheap aftermarket one, or ripped one out from some old donated laptop. But after getting the laptop back which STILL DID NOT charge and went so slow that it wasn't usable, I was shocked to see that easy this was to do, yet I was charged $80. And they installed windows to try(didn't work) to fix the freezing/slow issues for $150 total.

As mentioned on their google reviews, their communication is bad, really bad. A simple call asking about the status of their laptop had me on hold for 10 minutes before hanging up on me. One of the owners tried to defend this(shameful btw) by blaming covid and them being backed up as a result. Not only is this still not a valid excuse, it's not the reality of the situation. Sadly, in the past month, I've went up there at least 4 times, and each time there were only a handful of people, and the guys there were working at a relaxed, casual pace. So this lady lied about that, instead of owning up to the problems they have with communication, which is not only from what I've seen, but others well before the covid pandemic started.

Long story short they didn't do their job diagnosing the problem, and wanted me to keep throwing money which would have been close to the amount I spent on this NEW laptop in the first place. Their response to my review on google was also a lie about what actually went on and what I agreed to pay for. They charged me for a 'fixed' laptop that isn't fixed. They obviously don't care about customer satisfaction, and care solely about their bottom line. I get it's a business, but they ripped me off and unlike what they claim(lie) about from someone elses bad experience, they WILL NOT make it right.
I don't recommend this business
None
Rip off, liars, bad communication, rude, unhelpful, not professional
  Mario and staff, you guys ROCK!
by Ed Carcamo
May 18, 2019
Not the first or last time I will visit Computer Guys of Dallas. I took my Mac Mini 2018 to have two pieces soldered. Yes, I damaged it twice during the RAM upgrade process for those who have done it. Took it in and had it resolved within 24 hours. Apple did not want to bother with it, which is no surprise, but these guys did. Staff is friendly which is a major key for me and they will do their best to fix just about every electronic device out there. Definitely will return back if I come across any issues from my devices.
I recommend this business
  The best repair shop in town!
by Aaron Chan
Jul 18, 2017
Cipriano provided excellent customer service on the phone, providing concise explanations for any confusion I had along the process. It was very clear he was very knowledgeable and experienced. I will be recommending all my friends to the computer guys of mesquite.
I recommend this business
  Honest and fast
by Lisa from Mesquite
Nov 12, 2014
I called several places trying to get an estimate on a repair on my laptop that no longer powered on, I was met with rude techs who seemed to be bothered and angry with me calling and asking questions. Finally, I called Computer Guys and Mario was very helpful and patient. He offered me a free diagnostics if I brought it in. They were very honest, turned out all I needed was a Charger!!
  Thanks for the great Computer
by Stan W.
May 05, 2010
I called Computer Guys of Dallas. They looked my computer over and told me that it would cost more then it is worth. They told me that they could save me money by selling me a PC. So I did I gave my computer to a young man that is learning about computers. Thanks for the great Computer.
I recommend this business
  Computer Guys of Dallas
by Julia D.
Jun 16, 2009
These guys really know a computer! They fixed my computer in under an hour and I thought it would never work again I highly recommend this business. They are the best!
I recommend this business
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