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Business Details
Expert Electronics Repair in Cleveland, OH
At Computer Repair Doctor, we specialize in restoring electronics to optimal functionality with precision and reliability. Our skilled technicians bring decades of combined experience in repairing smartphones, tablets, computers, and gaming consoles. We prioritize transparency, offering detailed diagnostics and fixed-price repairs to eliminate surprises. With a commitment to customer education, we ensure clients understand every repair process while maintaining data security.

Our passion for technology drives us to implement rigorous testing protocols, guaranteeing lasting solutions backed by a 1-year warranty. Were dedicated to providing accessible service through instant quoting, walk-in availability, and clear communication.
Services
Phone Repair Computer Repair Laptop Repair Data Recovery Tablet Repair Custom Builds Malware Defense Screen Protection Warranty Repairs Device Diagnostics
Highlights and features
  • We offer a low price guarantee on all flat-rate repairs.
  • We provide reliable paid estimates before any repair work.
  • Our technicians have fixed over 10,000 iPhones.
  • We include a 1-year warranty on standard repairs.
  • We guarantee quick turnaround with transparent communication.
What people say
Helpful technicians Quick turnaround Transparent pricing Data recovery success Top-notch support
Website
Services
iPhone Repair
Our iPhone repair service addresses cracked screens, battery issues, and software malfunctions using quality replacement parts. Technicians perform diagnostics to identify root causes before executing repairs. Customers receive itemized quotes and benefit from a 1-year warranty on completed work. The service emphasizes data preservation and quick turnaround times for urgent needs.
Data Recovery
We specialize in recovering lost data from damaged storage devices including hard drives, SSDs, and memory cards. Our controlled environment prevents further damage during extraction. The process includes diagnostics, recovery attempts using specialized tools, and verification of retrieved files. Technicians handle both accidental deletions and hardware failures with confidentiality protocols.
Custom Builds
Our custom PC builds cater to gaming, professional workstations, and cryptocurrency mining requirements. Each system is configured based on client specifications with component selection optimized for performance needs. Services include thermal paste application, cable management, and benchmark testing. We offer guidance on CPU, GPU, and storage configurations suited to usage scenarios.
Malware Defense
This service removes viruses, ransomware, and spyware from computers while implementing protective measures against future infections. Technicians perform system scans, isolate malicious files, and restore clean configurations. The process includes installing security software and educating users on safe browsing practices. We also offer protection plans for ongoing security maintenance.
Screen Protection
We apply tempered glass screen protectors and liquid glass coatings to prevent damage from drops and scratches. The application process ensures bubble-free installation with edge-to-edge coverage. Protective layers maintain touchscreen sensitivity while adding impact resistance. We offer warranty replacements for protectors that fail under normal usage conditions.
Questions
Do you offer same-day repair services?
Yes, most device repairs can be completed within hours depending on part availability and complexity.
Can you recover data from water-damaged devices?
We use specialized tools to extract data from liquid-exposed storage components when physically possible.
Do your warranties cover accidental damage?
Standard warranties exclude new physical damage but protect against repair-related failures for 1 year.
Can I bring any electronic device for repair?
We service all major electronics brands including those not listed in our standard offerings.
Do you repair Apple products under warranty?
We can perform out-of-warranty repairs but recommend contacting Apple directly for active warranties.
What payment options do you accept?
We accept major credit cards and cash payments at our Cleveland location.
Reviews (27)
David DiPiero
Aug 10, 2022 Report
Very friendly and helpful staff. They seemed to know what they were doing. Fixed my Macbook quickly and offered a full refund if I wasn't satisfied along with a 90 day warranty on the machine. Price was fair. Would use them again.
Ken Dickinson
Aug 10, 2022 Report
Brought them an iPhone 6 with shattered glass (not LCD, not touchscreen) and they were able to replace it within 45 minutes and it looks perfect. Worth every penny.
Cory Simmons
Aug 10, 2022 Report
Excellent service. Fast, quality work. Great customer service. I will be sending everyone I know there and I will be a long term future customer from no on out. Prices and quality of work you won't get anywhere else
Shannon Taylor
Aug 10, 2022 Report
What can I say, a cracked I pad air 2 screen. Dropped it off at 9 am and had it back by 12:30, that's service. Knowledgeable tech on hand walked me through process. Reasonable price, works like the day I took it out of box. Highly recommend taking anything here.
Denise Larey
Aug 10, 2022 Report
This is my first visit, but my daughter has been to Computer Repair Doctor before. We are both very happy with the service. Walked in without an appointment, no problem. They replaced my iPhone 6 Plus screen in under an hour. Great prices. The guys are really nice, professional, and great at what they do. My phone looks brand new. Thanks!
Rob Katz
Aug 10, 2022 Report
Nick and the team at Computer Doctor Repair went above and beyond to help resolve the issue with my laptop. The issue was a challenge but the team was responsive and communicated well so I had regular updates on status and timing.
Barrett Olafson
Jun 08, 2022 Report
We reached out to Alex and the team at Computer Repair Doctor as we were looking for our first travel tablet for our son for some family trips this summer. We wanted something refurbished at a competitive price, and the Computer Repair Doctor team were able to hit both marks. They even shipped it out of town for us and recommended great accessories for our particular use case. As an added bonus we were able to support a small business. Would highly recommend.
Yuko Helffrich
Jun 04, 2022 Report
My laptop randomly stopped working so I took it to Apple. Apple quoted me $450 and said it would take 3-4 weeks to fix, but strongly advised me to put that $450 toward a new laptop since mine was 7 years old. My husband suggested taking it to an independent repair shop to get a second opinion and I am so glad I did. I took it to Computer Repair Doctor at 1pm today, and within 45 minutes they called me with the diagnostic.

The battery had been severely depleted and they only charged me $40 which is the diagnostic fee. It was ready to be picked up within the hour. I am coming here for all my computer needs next time. If you are reading this, please save your time/money and go to CRD. Do not give Apple your business, they WILL rip you off!
Amr
May 25, 2022 Report
Amazing computer and phone shop. They always take care of me been coming for years. Got a really cool charger and screen protector from here as well! Would highly recommend
Noah Ickowicz
May 24, 2022 Report
If any of your technology is not working, broken, or not functioning properly, save yourself the hassle of trying to fix it and bring it to the Computer Repair Doctor. Alex will take excellent care of your technology. His professionalism is top notch and his computer knowledge is far above his competitors. If you want a honest straight forward approach to your technology needs, Computer Repair Doctor is the place to go!
Mariah Anne
Apr 25, 2022 Report
Yesterday, I went into this store with my broken trackpad on my chrome book looking to get it fixed. it had broke out of no where( normal wear and tear). When i was there i met a lovely lady name Zoe. She was the sweetest person. I was a walk in and she took my computer as soon as i went in and looked at it. Within my time frame of being there She fixed it, without me having to replace the whole part (thank you so much again) and tightened all of the screws in my computer.

I was only in there for max 30 minutes. Thankfully for her i am now able to do my homework (college student) and she even recommended me ways i can prevent this from happening again. I would recommend this place to anyone. they are quick and some of the sweetest people you'll meet. thank you again :))
John LoGalbo
Apr 12, 2022 Report
Computer Repair Doctor provided excellent service. I brought my laptop in for repair. Delonte, the rep who waited on me, was courteous and informative. They were very transparent providing me with upfront details about what the potential issues were and approximate costs involved. Fortunately after their diagnostic tests, my laptop required only minimal attention which CRD promptly attended to without cost beyond the initial diagnosis fee. I had my functional laptop back in my possession the very next day.
Richard Perloff
Apr 09, 2022 Report
Excellent, and highly recommended. Appreciate the kindness and flexibility, with both Zoe and Alex willing to help interpersonally, as well with computer repair expertise. Had a phone issue, and it was resolved with dedication, humor, and i-phone acumen.
Ziad El Ghoul
Jan 26, 2022 Report
Really nice, cool and knowledgeable staff. I do recommend them They got used/refurbished machines as well.
Jonah Bae
Jan 22, 2022 Report
I love Computer Repair Doctor. I've taken computers and cell phones to them in the past and they have done a fantastic job. Most recently, I was doing a hard drive upgrade myself and I called them for some assistance over the phone, the woman on the phone was so professional and provided the proper steps for a successful install at no cost to me. Thank you so much for you help, I always know I can call Computer Repair Doctor if I need backup!
Dora Bomberger
Jan 22, 2022 Report
I dropped my iPhone 8 off for a screen replacement around 430. I was told it would take about 30 min. I received a text saying it was done not even 20 minutes later. Speedy service, phone looks brand new, and great customer service. I highly recommend this place. I will be coming back if need be!
Randa Jackson
Dec 14, 2021 Report
My father passed away and Andre helped my family access his computer so we could pay his bills. He helped us in one day and his pricing was very reasonable. His help was integral to help us handle things after his passing and we are extremely grateful.
Adam Horwitz
Dec 13, 2021 Report
Came in for a laptop repair. They were thorough, polite, professional, and explained everything. They even had my diagnosis and fix done within 24 hours. Great place.
Ken Baris
Dec 02, 2021 Report
My laptop would not power on. Took it to some other places prior, as I was not aware of this business. Got the run-around elsewhere saying it was something serious. Brought to CRD, Alex informed me the next day it was a dead battery and nothing more. Repaired and picked up the next day. Great business, great service. HIGHLY recommend Alex and his associates to help with computer issues. Thanks again!
Jacqueline F.-G.
Nov 21, 2021 Report
They are amazing! They have done repairs for me twice. Zoe literally saved me the cost of a new computer by recommending I take the computer back to the manufacturer instead of getting it serviced.
Brian Radigan Br
Nov 04, 2021 Report
Zoe was able to get my laptop up and running while I waited. She even got rid of the factory installed bloatware to make my computer run even better. Great job!
Jody Turano
Nov 01, 2021 Report
This team of experts are knowledgeable, friendly, and never make me feel stupid. I have been there a few times and always been extremely satisfied. Sometimes they can fix things on the spot and I don't have to leave it. Another time I couldn't log into the internet for an important meeting, I called them and they walked me through a bunch of commands and I got into my meeting on time. No need to look anywhere else for computer or phone repairs. They are the best!
Jesse Friedberg
Mar 29, 2020 Report
I was ready to have a heart attack when my computer stopped working. I brought it into Computer Repair Doctor and Alex was not only able to fix my computer completely, but he also was able to save my important files, did it in a timely manner, and couldn't have been nicer. He was also able to explain to me what happened in a way I could understand since I'm not very technologically inclined. His rates are very reasonable as well. I highly recommend Alex for any computer repairs you need done!
Anna Marie Murphy
Jan 07, 2020 Report
I've taken my computer to this location twice and it's been fixed quickly and affordably. I highly recommend them!
Yvette Flores Whitley
Aug 07, 2019 Report
Alex is my go to for phone and computer repairs. Have two teens and he has fixed screens on both their iphones in just about half an hour.
Traci Fritz Gambino
Jun 20, 2019 Report
Alex is amazing at fixing phones! Mine was shattered and frozen 45 min later up and running plus new screen! Thank you so much
Jennifer S.
Dec 29, 2017 Report
Brought my iPhone here to have the screen repaired and I was done in 20 minutes. The guy up front was professional and nice, no fancy tech talk. I'd definitely go back!