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Cowabunga Computers Fast, reliable and affordable computer repair.
Served areas
  • Honolulu, Mililani, Kapolei, Ewa, Wahiawa, Kanoehe, Pearl City, Aiea, Kailua, Hawaii Kai
Business details
  • Year established: 2001
Highlights and features
  • Laptop Repair, Remote Support, Computer Repair & Maintenance, Server Installation & Configuration, Data Backup & Recovery, Network Support & Administration, Software Installation, Email Solutions, New System Setup, Hardware Installation, Operating System Support, Virus & Spyware Removal, IT Support
Services
Remote Assistance
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Remote assistance is a quick and convenient way to get help with most computer issues. Please call us (808-468-4416) if you are a new customer so we can explain how our services our billed.
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Our office building
One of our Cowabunga Cow Cars
Reviews (33)
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Isabel Brown
Aug 10, 2022
Very friendly and helpful staff. We've used them for 3 years now and have always had great service. Thank you for making business easier with your expertise!
Lillian K.
Sep 29, 2021
I did something super stupid, but Ripton at Cowabunga saved my life. I accidentally erased most of my files on my iMac (don't ask). I had put almost everything into trash, and emptied it. When I realized what I had done, I cried. I had countless graphic design files I worked hard on, dating back almost 20 years. (Before you judge me, I DID have a backup.

But I messed that up too in this fiasco. I suck.) What I missed most were the special Christmas cards and birth announcements I lovingly created over the years for my own family, as well as my Christmas address list! Irreplaceable! I thought they were gone forever and my friends and family would never hear from us again. Ripton immediately came to pick up my iMac and external hard drive but gave me realistic expectations, explaining that he may or may not be able to retrieve all (or any of) the files but that he would try his best.

I was so embarrassed about what I had done, but he was so understanding and kind. With the scope of work, it took him about two weeks, but HE RECOVERED EVERYTHING! I couldn't believe it! I needed my computer back to work on an urgent project, and Ripton delivered it to me on a Saturday, which was his day off. He really went above and beyond. I hope I'll never do something this stupid again, but I feel great knowing that Cowabunga can save me!
Lillian K.
Sep 28, 2021
I did something super stupid, but Ripton at Cowabunga saved my life. I accidentally erased most of my files on my iMac (don't ask). I had put almost everything into trash, and emptied it. When I realized what I had done, I cried... I had countless graphic design files I worked hard on, dating back almost 20 years. (Before you judge me, I DID have a backup.

But I messed that up too in this fiasco. I suck.) What I missed most were the special Christmas cards and birth announcements I lovingly created over the years for my own family, as well as my Christmas address list! Irreplaceable!!! I thought they were gone forever and my friends and family would never hear from us again.

Ripton immediately came to pick up my iMac and external hard drive but gave me realistic expectations, explaining that he may or may not be able to retrieve all (or any of) the files but that he would try his best.

I was so embarrassed about what I had done, but he was so understanding and kind. With the scope of work, it took him about two weeks, but HE RECOVERED EVERYTHING!!!!! I couldn't believe it!!!!!! I needed my computer back to work on an urgent project, and Ripton delivered it to me on a Saturday, which was his day off. He really went above and beyond. I hope I'll never do something this stupid again, but I feel great knowing that Cowabunga can save me!
Noil Bee
Aug 29, 2021
Boy was my computer Fxxkd! I couldn't figure out how to get it to boot to save my life. I tried for hours with no avail. Heck I'm even in IT and I had a hard time trying to figure out my booting issue. I left my PC with Cowabunga for a couple hours, came back and BOOM! I was staring at my login screen. Boy was I thrilled! I could finally get back to my virtual life and Game! LEEEEEEEEROY JEEEEEEEENKIIINSSS!

They are reliable, highly intelligent, and wont upsell you on prices. Cowabunga isn't looking to make a quick buck. They really do care about you and your needs first before anything else.
V. F.
Jul 31, 2021
I have an old toshiba external hard drive with all our family photos. I'm talking YEARS of photos. I somehow decided to transfer the photos to that hard drive without saving it on our desktop. One day I realized the toshiba hard drive no longer worked and I panicked. But due to the guilt of having lost all my children's photos I didn't think of bringing it in to be fixed because I felt that it was lost forever.

Fast fwd 5 years - I went to Best Buy geek squad and they told me they would have to ship it to the mainland and starting cost is $500 with no guarantee of recovering all data. One day I saw a cowabunga car and inquired. They quoted me $180 to fix the hard drive I just needed to bring another hard drive to store the recovered photos. And was told there would be no charge if they're not able to recover the photos!

I dropped off my toshiba hard drive today at 930am. Within 3-4 hours I received a call that they were able to recover my toshiba hard drive! They also gave me a wire since I could no longer find mine AND they saved the photos onto my new sea gate hard drive! I am totally happy! Just looked at the photos - I can't believe they recovered every single photo! Thank you Cowabunga! I am forever grateful!
Kehaulani K.
Nov 11, 2020
Please confirm your account to post your review 11/10/2020 Aloha! I want to take this opportunity to thank Cowabunga Computers and your amazing Team for always being there to help me with whatever computer issue I have, which is many because I am a novice in the computer world. When first call in, you will meet Cathy who is always so pleasant and gracious!

My greatest gift was to meet Leo Estrada. He has stood by my side with choosing a computer and printer to meet our needs, to installing the computer with all the network set-ups, and then to help me through the many computer issues I had (mostly due to my ignorance). Leo Has helped me so much, and I am so appreciative of his professionalism, patience and genuine care.

He is on my speed dial, especially during this time when the computer is how we connect in so many ways. Leo truly understands and lives excellent customer service. He is MY Hero! I fully recommend Cowabunga Computers as your Service Provider for your personal and/or company computer needs! I have been a Cowabunga Happy Customer for many years! Mahalo Leo! Mahalo COWABUNGA! T. Kam Happy in Kaimuki
Alyssa K.
Sep 29, 2020
Great team of knowledgeable staff! If you're having computer issues or need help with network set ups they are your guys. The owner is also super friendly!
Alyssa K.
Sep 29, 2020
Great team of knowledgeable staff! If you're having computer issues or need help with network set ups they are your guys. The owner is also super friendly!
Lynne Kaneshiro
Feb 16, 2020
Cassie, Daniel and rest of staff are always friendly and patient. Excellent service.
Charlene B.
Jul 15, 2019
I have used the services of Cowabunga for many years for my two computers. The staff is always very courteous, even with my very basic questions. Their patience with "mature" clients is amazing.
Charlene B.
Jul 15, 2019
I have used the services of Cowabunga for many years for my two computers. The staff is always very courteous, even with my very basic questions. Their patience with "mature" clients is amazing. Mahalo Cowabunga. Charlene B.
Blake N.
May 23, 2019
Aloha! Have been with Cowabunga for 10+ years now with them servicing my three computers. Very satisfied with the resolution and outcome of my occaisional problems. Fair pricing. Brandon, Cassie, Daniel, and the other techs are great and very responsive. Local style servicing for local people, and they speak my language (not geek). Shout out to 'Cassie' for always being so gracious and attentive listening to my computer problems. Still waiting for you to put $$ into my computer. LOL! Yasuo, give Brandon & Cassie a raise!
Michelle G.
Apr 08, 2019
I took my laptop in and it was a small fix so they did it within 10 minutes! Super fast and friendly service, would definitely recommend to anyone!
Jan L.
Mar 09, 2019
I've been a customer for over 17 years. These guys and gal are super helpful. If you're a dell computer user check them out, they offer maintenance services too for personal and business.
Bryan Lopez
Mar 07, 2019
Cowabunga! Computers has been around for ages, helping the local community around the island with computer related problems. The service provided here couldn't be better and the rates and quality of service can't be matched. If you are looking for a gem of quality service and affordable prices, look no further! P.S. Don't let your butt dial reviews for you, or you'll end up down voting places that provide great service!
Ken Austin
Feb 06, 2019
This Group of geeks is tops! I Use their monthly maintenance services and they remote onto KENBOT and fix it in minutes! They are a great Bunch to work with!
Andrew K. Caesar
Jan 08, 2019
Still the same after all these years. Good service. Fair pricing. Diligent and uncompromising. Tell you what you need before you come down there. Updates via email and phone calls. Only one still going after others have come and gone. Fast turnaround time once work has begun. Better than shelling out for a new computer that is going to cost some serious bucks. Cowabunga.
Sandy Hamamoto
Sep 29, 2018
Always helpful and friendly! I'm not computer savvy and they don't make you feel lame ! I would recommend them to anyone who needs any computer repair.
Bryan L.
Jul 28, 2018
Cowabunga! Computers has been around for ages, helping the local community around the island with computer related problems. The service provided here couldn't be better and the rates and quality of service can't be matched. If you are looking for a gem of quality service and affordable prices, look no further!
Susan H.
Jul 13, 2018
Cowabunga had to deal with my daughter's dying computer, which turned out to be irreparable. after a few conversations, they saved her data onto a flash drive, and I picked out up. While I was there, they looked over a battery installation on a Mac Air, even though not their specialty and we figured out the issue. I appreciate their honesty, thoughtfullness, and reasonable prices. I'll be going back I'm sure!
Isabel Brown
Apr 29, 2018
Very friendly and helpful staff. We've used them for 3 years now and have always had great service. Thank you for making business easier with your expertise!
Grinningsage
Mar 27, 2018
Great service, local company, quick turn around. Services for business and residential. All around awesome.
Moon Yun P.
Jan 30, 2018
I got scammed and my computer was compromised. I first called the Geeks but no response, so I got a hold of Cowabunga! They were easily accessible and were able to serve me right away. They even got the job done earlier than expected. My computer runs fine and I have peace of mind. I turned in another laptop for a free diagnostic. They didn't find anything wrong with it and even gave me a link to an adapter/cord since mine was in bad shape. I am very happy with Cowabunga, and will be going to them from now on.
Tod T.
Sep 18, 2017
Cowabunga Computers did a great job in setting my computer and also came over to the house to change my router, reconfigure my printer. To my new computer.
Val P.
Sep 09, 2016
Once again, Cowabunga comes through again! It seems that lately, I am fending off one cyber threat after another. The Internet is chock-full of unscrupulous scammers, who would just love to rummage around in your computer's files. Cowabunga, on 3 separate occasions in the last month, helped stop threats in their tracks, before they could inflict serious harm to my files and finances. I'm sure people have advised you to not open unfamiliar emails an especially, attachments associated with those emails. Well, live and learn! Cowabunga remotely accessed my computer from their office, and stopped these threats in their tracks.

I am forever grateful. My advice to you is talk to Cowabunga about their monthly maintenance package, which is quite reasonable, and gives you immediate access to their assistance, (when you really need it)! They provided much needed help to me so many times, (on an immediate basis), that I felt it my duty to write this review. Aloha!
Sherrie A.
Jun 01, 2016
Always courteous, friendly, efficient and professional. And they get the job done. My husband's hand-me-down laptop that's about 9 years old is still working, thanks to Cowbunga.
Sherrie A.
Jun 01, 2016
Always courteous, friendly, efficient and professional. And they get the job done. My husband's hand-me-down laptop that's about 9 years old is still working, thanks to Cowbunga.
Dexter C.
May 01, 2015
I found That Cowabunga computers repair quite amazing - the service was quite fast, Brandon was very helpful and to the point, he sent me a feed back on my phone(Email), the place is very close by, and they waited for me at lunch time to pick up my computer! Thank you once again!
Dexter C.
May 01, 2015
I found That Cowabunga computers repair quite amazing - the service was quite fast, Brandon was very helpful and to the point, he sent me a feed back on my phone(Email), the place is very close by, and they waited for me at lunch time to pick up my computer! Thank you once again!
Aletta R.
May 07, 2013
Awesome, quick, professional service-I made the mistake of changing my password on my computer, and not leaving a hint. Needless to say, I was locked out of my laptop, and had a major paper due tonight. I called Cowabunga computers, explained my issue, and the very understanding gentlemen told me to bring it in. I was met with prompt, friendly service and I'm able to write this review!! I'll be a return customer for any computer issues. I am impressed with their service and definitely recommend them.
Tom O.
Apr 15, 2013
I own a small business and like most, our operations rely heavily on computers. Needless to say we always have Cowabunga Computers address our needs and they always get us up and running very fast. It helps that they have mobile service, allowing us to have them fix the problems at our location. The techs that have helped us in the past have always been courteous and competent. A pleasure to work with and everyone we've referred has shared my feeling about them.
Sally C.
Mar 22, 2013
I was first introduced to Cowabunga Computers two years ago by my father when my computer was infected with viruses after using a website to download a Youtube video that had been converted into an mp3. The virus was so bad it shut my computer down completely and I could no longer turn it on. After taking it to Cowabunga Computers, my computer was returned within a few days and in excellent working condition. Sometime last November I noticed my father's PC began to show signs of having a virus after watching episodes of Person of Interest from a website called "Project Free TV" aka http://www.free-tv-video.

The receptionist was very nice and asked questions relating to the concerns I had about the computer. I went to Cowabunga Computers on a Wednesday to drop off my father's PC and by Friday it was ready for pick-up. Although the computer needed to be brought in again for a battery replacement, through the whole process, the staff at Cowabunga Computers were very nice, accommodating, patient, and kept me informed on a daily basis as to both the status of repairs or adjustments being made to the computer and to discuss possible options of actions to take if additional issues were found. Their dedication to customer service was welcoming and greatly appreciated.
Colleen D.
Dec 01, 2012
My husband and I have been here a few times to get our computers looked at and we've always left pleased. I've had a few issues with some laptops over the year: my older one finally up and died but these guys saved my hard drive and all my important things; I then did something dumb along the lines of dropping my laptop and completely busting my screen. and it was fixed quickly.

They had to wait for a part to come in with the last time but they were great at keeping in touch, answering all of my questions, and letting me know what was going on. They're also incredibly friendly!