Rated 4.9 / 5 from 10 reviews
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DataGroup Today, DataGroup stands out as one of the most diverse and advanced networking firms in the industry. We're now staffed with network specialists, web developers, programmers, and engineers with the skills to take any business into the next century. Our network is utilized by visitors from all over the world and our managed services support clients all over the state of North Carolina. Over the years we have moved forward by leaps and bounds, but one thing has remained constant: our clients remain the benefactor every step of the way.

Joe served for over 20 years in the U.S. Army in one of the most non-technical skills you could have. While Bill Gates was dreaming up Microsoft Windows, Joe was parachuting into far away countries and mastering the art of war. Joe served with such prestigious units as The 82nd Airborne Division and The 51st Infantry (Ranger Long Range Surveillance) Battalion. He retired as a First Sergeant, is a combat veteran, and is the recipient of The Bronze Star among many other high level achievements.

After 20 years of military, one combat tour, college education, and various certifications, Joe embarked on a new mission to form and manage an elite technology company. It is his belief that an elite network firm can manage and support networks better if talent and resources are combined in a well-led organization.
Highlights and features
  • Remote Support, Data Backup & Recovery, Network Support & Administration, Email Solutions
Services
Data Backup
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Simply backing up your data to another hard drive in your office doesn't constitute full protection of your most valuable asset: your customers. What happens if a physical disaster such as fire or flood strikes your business? Or if a computer virus propagates across all of the hard drives in your network? What, or who, protects your data from not just accidental deletion, but catastrophic disasters?

We pride ourselves in our disaster recovery capabilities. We not only backup your data to multiple locations, but we also can provide off-site backup services, so that in the case of an emergency your data is protected.
Network Security
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Networks are things that we just take for granted...until it doesn't work. When your network doesn't work, it can bring the rest of your business to a grinding halt. When this proverbial train wreck happens, we can step in and have your network back at 100% in a cost-effective and timely manner. The service and support options we are able to provide because of our state-of-the-art Data Center allow us to support your network...without even stepping foot in your office! This saves us time and it saves you money!
People
R. Joe Thigpen
President
R. Joe Thigpen is the President and CEO of Datagroup Technologies, Incorporated (DTI). Joe founded DTI in 2001, and has been the principal architect of the company's research, development, and direction since the beginning. His ability to apply technology to solve critical business challenges comes from a combination of his in-depth experience in the IT industry and a 20 year military career.
Reviews (10)
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Felicia Fe Realtor
May 10, 2020
Helpful and professional staff who are well versed in digital marketing, website design and everything you need to enhance your businesses online presence.
Gray Thomas
Jun 19, 2018
Great service. Jeff is always quick to return calls and resolve any issue that we may have. Highly recommend.
Stephen Brown
May 24, 2018
Best customer service and turnaround time! Friendly, straightforward and knowledgeable staff. If you need a computer repaired call these guys first!
Mike Pilgreen
May 21, 2018
Professional, knowledgeable and very easy to speak with. They have solutions for technology that are leaps and bounds away from the competition. Kudos!
Melana Dail
Jan 25, 2018
DataGroup has responded to our needs with accurate knowledge and quickly resolved an issues. I recommend calling them first when you have an issue. Keep up the good work!
Kristen B.
Jan 07, 2018
I highly recommend DataGroup. They have done an amazing professional job building our nonprofit website. They also give back to the community to help those less fortunate!
Rhonda Suggs
Nov 09, 2017
The guys at DataGroup stay busy keeping us straight in our business! We know just enough to be dangerous, right guys!
Steve Saieed
Nov 07, 2017
Thank you Data Group for all the IT support over the last 10 years. Wow- we have done a lot at Keystone Property Management; changed out many PC's, a Server or two, battled some undiserable malware and vaporized a few virusus, upgraded software, developed and revised Disaster Recovery Plan for our compnay.etc. Thanks for being there as our IT partners.
Kathy Gordon
Oct 27, 2017
Joe Thigpen and the staff at DTI are the best! Customer service and knowledge are 5 star!
Rhonda Rouse
Jan 24, 2017
I have had several computers repaired by DTI and they have fixed my problems quickly and economically every time.