Dr PC Fix Computer Repair & Virus Removal in Redmond, WA

Rated Excellent
Rated Excellent from 2 reviews
We understand your business processes and goals and provide you focused well-informed technology solutions. Let us help you harness today's technology solutions and help you achieve your goals for success.

A PC is a complex and often confusing collection of systems. Over time, clutter will accumulate on your hard drive and slow down the whole process. We'll clean up and optimize your PC with our 'patented' tune-up. If your PC is acting a little sluggish, you may not need a new system at all! Sometimes, the answer is a simple tune-up. Don't shell out the clams for another PC before you call us.
  • Computer Repair & Maintenance
  • Data Backup & Recovery
  • Email Solutions
  • Network Support & Administration
  • Virus & Spyware Removal
Contact Information
Website
Phone Number (425) 214-5233
City Redmond, WA
Zip Code 98052
Address 8347 160th AVE NE
Products and Services
Our technicians can get two or more computers sharing your internet connection quickly and easily.. Networking is really a specialty of ours, please call if you have ever been dissatisfied with someone helping you on your network. Connectivity between computers could be as important as communication between people. We can build you a new network, or troubleshoot and improve on your existing one, all at our usual low price. Have more than one computer? Let those digital streams join the greater ocean of the Internet!
There are a couple ways data can get destroyed - one is a high level deletion, or file system corruption - where we can recover the file using special recovery software. The other way is a disk actually failing - the later is sometimes possible to diagnose over the phone, but the drive would have to be sent away to get recovered.
Key People
Ricky Brown
Ricky Brown
Technician
Ricky has been working with computers since he was a wee lad. With an affinity for web design and development, he is always eagerly learning a wide range of technology. He will always be answering the phone with a smile, and willing to go to great lengths to get a satisfied customer.
Desiree Anderson
Desiree Anderson
Partner
Desiree is a successful entrepreneur having started a company in 2001 that eventually enabled her to retire from the investments. She loves business development and is extremely active in many types of business. Mrs. Anderson has held both strategic and operational roles in previous companies, as well as in the entrepreneurial business environment. Her expertise in managing the companies pipeline, portfolio, and strategic resource planning effort will be critical to the company's overall success. She is fluent in Spanish and is active in her community by both helping individuals and being an active member of Rotary International.
Troy Anderson
Troy Anderson
Partner
Troy is a talented engineer with over 8 years of experience that covers many areas of technology. His wide range of knowledge and understanding of business operations adds great strength when connecting with the needs of our clients. In 2003 Troy co-founded Dr PC Fix. The company provided face time with hundreds of small business owners each year and provided invaluable experience that allowed him to understand many verticals. Dr PC Fix is a premier local PC and network repair shop located in Kirkland, WA. Mr Anderson's experience also includes his role as IT manager at one of the nation's largest MVNE's. He was tasked with taking a 30 user workgroup and creating a stable LAN. In a few months he was able to implement backup infrastructure, load balancing and failover, web servers, content filters, and many security measures that lead up to PCI compliance.
Kevin Jernigan
Kevin Jernigan
Lead Technician
Kevin has been studying his entire adult life to get into the Computer Security field - specifically, Network Security. He is our resident Star Trek fan and will be able to reset your Windows password remotely with only a payphone and digital voice recorder. If you need an iPhone specialist, he is your man. Kevin can change an iPhone screen in 10 minutes without breaking a sweat.
Testimonials
Rated Excellent (5 of 5) from 2 reviews
  Testimonial by Jenn W.
Redmond, WA
Having worked in the IT industry for years, I'm not a technical type. So when my computer got a vicious virus I was certain I'd have to buy a new computer. I dropped it off with the guys at Dr. PC Fix and they handled everything. Professional and courtesy in every interaction with them. They kept me informed and made sure I knew what needed to be done as well as the price for the fixes. If ever I'm in need again, I will gladly go to these guys. I highly recommend them.
  Testimonial by Michelle M.
Fort Lauderdale, FL
I found the Dr. PC Fix guys to be very personable, as well as extremely fair in their pricing. Their hourly rate is the most reasonable I've come across in my experience, and they maintained contact throughout the process of establishing diagnosis, prior to incurring charges. If I were remaining in the Washington area, I would definitely be returning to them with all of my computer needs. They were able to retrieve the contents of my fried desktop and were very clear in their explanation of why the computer itself could not be saved. Dan and Jared were both fantastic to deal with, and I would recommend their services without any reservation. Best of luck, guys, and thank you so much!!
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