Eric's Computers Computer Repair & Virus Removal in Concord, CA

Rated Excellent
Rated Excellent from 2 reviews
In business now since 2001 Eric's Computers serves over 2000 home and small business clients throughout the east bay offering the best service in computer repair, computer sales, and mobile service.

We carry a large inventory of refurbished Dell Computers. These are off lease high quality business class machines. Business machines make great home computers. These are systems you cant buy in any store. They are made with the highest quality of parts and usually shipped with a 3 year warranty versus the typical 1 year warranty. We will configure these machines to your specifications with Windows XP Professional, Windows 7 Home Premium, or Windows 7 Professional. We are a Dell reseller and can order new Dell systems for you at a reduced cost. Please call or email for pricing. We are happy to let you try one before you buy.

Most home or office users don't have time to hassle with bringing a PC to a retail repair shop. Eric's Computers makes it easy by going directly to the customer's home or office to handle all their troubleshooting and computer repair needs. We make it convenient for customers to get their problems solved quickly. It may be in some circumstances necessary to have your computer repair done in our shop. We will try to make this process painless, by leaving a loaner computer (no additional charge), picking up, repairing, and retuning your PC. If you would like to bring your Laptop or Desktop in for repair please call first to make sure someone is in the shop to receive it.
  • Computer Repair & Maintenance
  • Laptop Repair
  • Network Support & Administration
  • Server Installation & Configuration
  • Virus & Spyware Removal
Contact Information
Website
Phone Number (925) 676-5644
City Concord, CA
Zip Code 94519
Address 2038 Elm Street
Professional Associations and Certifications
  • Better Business Bureau
Better Business Bureau
Products and Services
Want to upgrade your current service or change your Internet Server Provider. Eric's Computers will guide through the whole process. First we will help you find the best high-speed connection at the lowest price in your area. Next we will come to your home or business and help you setup everything, from a firewall to new e-mail addresses.
Have a computer problem and need it fixed now? If you still have an internet connection we can help and help fast. It's as simple as calling us and clicking on the Remote Help icon at the bottom of the page. With your permission we will come on your desktop and help resolve any computer problems you are having. This includes virus removal.
In our store, we carry a large inventory of refurbished Dell Computers. These are off lease high quality business class machines. We will configure these machines to your specifications with Windows XP Professional, Windows 7 Home Premium, or Windows 7 Professional. We are a Dell reseller and can order new Dell systems for you at a reduced cost. We can transfer your data from your old system to your New or Refurbished computer in our shop or at your home or business. Please call or email for pricing. We also can loan you one of these system to try out for a month before you buy.
When asked what are the 3 most import things here at Eric's Computers I have 1 answer client data, client data, and client data. How many of you back up your data daily or weekly? Do you have pictures, music, or documents that you would hate to lose?
Reviews
Rated Excellent (5 of 5) from 2 reviews
  Great work and honesty
by Matthew L. from Walnut Creek, CA
Sep 24, 2012
Eric and the technician (Aaron) I dealt with are professional and best of all, honest. My Lenovo T60 had a 'fan error' message coupled with a terrible grinding sound. I figured it needed a new fan based on the message and some internet research. Aaron gave me a detailed run-down of what might be wrong, how much it might cost, when it would be ready, etc. He also noted that if the cost would exceed the estimate they would call. When the computer was ready, I found out that my machine did not need a new fan after all - instead it was really dusty and needed to be cleaned out. Instead of charging me for a new fan (as we both thought it would need it) and trying to take me for a few extra dollars, they were upfront with what was wrong and charged me a minimal shop fee. Kudos for their great work and honesty.

Eric's computers is a little ways from where I live in Walnut Creek, but absolutely worth the short drive.
I recommend this business
  Thank you Eric
by Peter Mcduff from Walnut Creek, CA
Mar 27, 2012
I just got off the phone with Eric while he walked me through the remote fix for my computer. I'm slightly embarrassed to say my computer, that Eric built for me, was working great.... until I started deleting what I thought were old files and pictures. PANIC, this is my office computer and I'm dead in the water when it's not working. Eric was cool, calm and collected and we went through it and now everything is working fine once again.
I recommend this business
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