It is our mission to provide our business and residential customers with the best customer service available in the Metro Detroit Area. We care about our customers and take great pride in our name. If you're looking for the utmost in personal care then you are in the right place.

We believe in total customer satisfaction. Customers are the focus of everything we do. Going out of our way to satisfy the customer is a way of life at JRA. To listen, with concern, to the needs of our clients. To represent our clients' best interest.

We believe in helping people. Our vision is to build a strong enough company with the support of our business and residential customers so we can "Pay it Forward" by helping non-profits on a truly tight budget; and seniors, veterans, and the disabled on low, fixed incomes. Don't get us wrong - we help everyone - and at fair prices! Preventative maintenance is our specialty which not only saves our customers money on computer services but money from loss of productivity. The world of computers is already cold and harsh enough; we believe in bringing back the human touch, it is humans that we deal with after all.

Highlights and features

Remote Support, Computer Repair & Maintenance, Data Backup & Recovery, Network Support & Administration, Software Installation, Hardware Installation, Virus & Spyware Removal, IT Support

Associations and certifications

Better Business Bureau

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Virus Removal

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A virus is a program or piece of code that is loaded onto your computer without your knowledge and runs against your wishes. Viruses can also replicate themselves. A simple virus that can make a copy of itself over and over again is relatively easy to produce. Even such a simple virus is dangerous because it will quickly use all available memory and bring the system to a halt. An even more dangerous type of virus is one capable of transmitting itself across networks and bypassing security systems.

A worm is a program or algorithm that replicates itself over a computer network and usually performs malicious actions, such as using up the computer's resources and possibly shutting the system down.

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