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Lightning Computer & Laptop Repair We serve our customers on site, in your home or office! Our mobile service also includes free pick up and delivery in & around San Jose, CA area. No Fix, No Charge - Free Diagnosis! Some of our services: computer repair, free PC diagnostic, data recovery, virus removal and computer forensics.
Highlights and features
  • Cell Phone Repair, Laptop Repair, Remote Support, Computer Repair & Maintenance, Data Backup & Recovery, Tablet Repair, Virus & Spyware Removal
Services
Personal Cloud Set-up
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Do you love Dropbox, but worried that your data can be hacked and stolen? have you ran out of space on your cloud ? Fear not we can setup a cloud YOU control ! with unlimited data storage. With mobile Apps for your iOS devices or Android devices. Great for file sharing for Business, Personal use-age. Now if Dropbox gets hacked again you won"t have to worry if you data has been compromised.
Free PC Diagnostic
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Looking for a over the phone computer repair estimate? We will diagnose whatever issue is causing your problems right over the phone, no pressure to have us do the repair.
Computer Repair with free PC Tune-Up
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Computer Repair with free PC Tune-Up Removal of old startup items, system optimization, privacy and temp files cleaning. We remove anyunused files from your system - allowing Windows to run faster and freeing up valuable hard disk space. We also clean traces of your online activities such as your Internet history. Additionally we will fully repair your registry.
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Mobile computer repair
We fix it all
Reviews (41)
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Karen C.
Aug 10, 2022
Wonderful. My daughter's laptop got infected with a Trojan virus and was completely wrecked. Within 24hrs Lightning Computer Repair had picked it up from my home, repaired it and returned it with new anti-virus software installed. It's now working as good as new. Can't ask for any more than that! Really nice, approachable guy, who explained what he had done to repair the computer and how to keep it virus free in the future. Well priced too - especially with pick-up and delivery. Good prices too. Don't go anywhere else!
Noemi D.
Aug 10, 2022
Highly recommended. My Windows XP desktop had been gradually getting unusable -- slow, with strange windows popping up. Then it wouldn't even boot Windows, complaining about a page fault. I was going to give it up for lost, but my husband said it was worth trying to salvage, and he found Lightning Computer Repair (with Google I think). I was skeptical but called, and a few hours later Charles Barnett had my computer, and 24 hours after that, I had it back -- clean, sparkling and working like a charm!!

With all the latest anti-spy/mal/virus-ware loaded. What a relief.

Unconventional (no office), but inexpensive, fast, competent, complete. Don't call Geek Squad, call Lightning.
Jeff H
Aug 10, 2022
My computer had been blue-screening on me moderately frequently for several months. I tried to locate the problem myself by testing the hard drive and the memory, running ccleaner and malwarebytes. This last weekend, it blue-screened me again, then wouldn't boot. I could get to the BIOS, but windows wouldn't come up. After reading a lot of the reviews on Charles of Lightning Computer Repair, I gave him a call Saturday at 4:00.

We arranged for me to drop off my computer at noon on Sunday (even though this isn't a day he usually works). I had my computer back Monday at noon, all fixed. He found 2 problems: I had a couple of corrupted system files and there was a virus called "archive bomb". (This virus was probably the reason why AVG consistently crashed the computer.)

When he returned my computer, he also gave me (free) a laptop cooler (it's a platform with a built-in fan meant to cool the computer).

Conclusion: Charles' service was fast, accurate, and effective.

I got the computer back with all of my old data still intact. He went above and beyond what was required for "good" quality work. I'd recommend him to anyone with similar computer problems.
Carolee C.
Aug 10, 2022
Lightning Computer Repair was able to keep our very old (2004!) Dell PC working very efficiently - our computer seems like new again! The repair charges were very reasonable and quick - less than 24 hours. It is so convenient since they pick up and deliver. We would strongly recommend this company for any computer problems.
Michael N
Aug 10, 2022
Lightning Computer & Laptop Repair fixed my virus in less than 24 hours. I originally thought they just did software repair and virus removal, but when I asked I found out they do all hardware repair too. Screen replacements, DC jack repair and Hard drive replacements etc. Charles is very friendly and goes out of his way to explain what he is going to be doing to fix my computer.
Nick G
Aug 10, 2022
Had an issue with my sons laptop wasn't sure what was wrong with it but Charles came out and picked up my laptop. Within a few hrs I received call saying that he found the issue and was able to solve it. The over all transaction from start to finish was about 5 hrs which was great, I took the same laptop around the corner a few weeks prior to callig lightning computer repair and they did a free diagnostic and they couldn't tell me what was wrong, Lightning Computer was able to tell me what the problem was and fix it. Hopefully I wont need there services again :)
Rebecca R
Aug 10, 2022
I've been using Lighting Computer Repair for five years now and I wholeheartedly recommend them. I am your typical born-before-the-age-of-computers woman - pretty good at software, terrible at hardware. Charles Barnett has patiently worked with me to keep my computers working well. Over the years he has come to three different apartments to fix my computers, and came so highly recommended that he now goes to my ex-husband's house to take care of his computers.

His prices are reasonable, he works quickly, he really understands software and hardware issues, he is helpful and patient and I hope he never moves away! Can't say enough good things! Am typing this on the laptop he just repaired.
Elyse C
Aug 10, 2022
This is the best computer repair! I had a virus of some kind that couldn't even be fixed with any of the anti-virus programs that I had on my pc. It looked pretty serious due to stating it was issued by the FBI! I yelped for HELP and tried out this very professional and efficient in home repair option. My pc was fixed within 30 mins, thank you for the awesome service! I would use this service again if needed.
James K
Aug 10, 2022
Great company to use. Auto Nav 2000 plus Inc is very happy with the service Lightning computer provided us Thanks.
Bernie G
Aug 10, 2022
Good speedy data recovery Charles recovered some old photos I lost appreciate the good work.
Carrie S
Aug 10, 2022
2 months later. My computer is still working, which is more than I expected considering that it's 4-5 years old. I use the anti-virus and malware software and love it.
Stacy Ellis
Apr 24, 2022
I messed up a laptop upgrade and stripped some screws. These guys got them out and set everything up as good as new in under 30 minutes. Awesome!
Ted Litke
Jun 16, 2021
Came thru in a pinch. Would recommend 10/10. Helped with my laptop. Thanks Charles, talk soon about upgrading
Ramon Lopez
May 31, 2021
So I'm a DIY person and went to do my first ever parts upgrade on my ryzen 7 gaming rig. Upgraded my GPU cooler and CPU cooler got everything done and reconnected and nothing. My heart fell, I didn't know what I did wrong watched so many videos and was sure I didn't mess anything up at this time it was 11:50am Sunday couldn't ask no one for help. Next morning had to go to work began researching everything I could on the symptoms on it could've been anything.

Finally I began to look into shops and everyone I looked at just felt like I was going to run into problem with them I eve set up an appointment with geek squad but the reviews said otherwise after I set the appointment but then I found lightning computer repair called them up and told everything and they assumed the worse as I did too, then I remembered I took out the cpu to clean it I mentioned that and right away they said cpu may be improperly set.

That gave me so much hope told me to reset the cpu and I did everything works perfectly. I thank them so much for helping a DIY person great people to give information to take stress off of people's situation with there pc.
Vikki J.
Mar 16, 2021
My new go-to for computer help! They went above and beyond helping out my father when he had computer problems. He was able to make an appointment right away and they had him up and running in no time! Honest, friendly, responsive, and super reasonable rates. I will happily use them again!
Alina T.
Aug 08, 2020
Charles was extremely flexible and easy to work with. He was able to build my computer and installed windows 10 as well. We did have an issue as a part was miss interpreted as broken. Along with that, there was no cable management and the power supply was installed upside down. An easy fix and overall a great job!
Juan E.
Jun 15, 2020
Great job diagnosing and fixing my son's gaming computer. CPU overheated. Replaced it.
Sandra F.
Feb 15, 2020
Had a laptop with problems. Contacted Lightning and exchanged emails with Charles. He let me know that he could help clean up my computer, but it would be difficult to find replacement parts for my older laptop to address the issue I had contacted him for. Decided not to fix it and just invest in a new one. I would definitely feel comfortable taking my laptop to him for repairs in the future.
Nicole L.
Dec 09, 2019
Great service! Helped me get rid of a nasty virus remotely. So helpful and knowledgeable. Programmed his number in my phone for the future.
Dirk T.
Jun 02, 2019
Charles helped me a problem over the phone on a Saturday. I was having trouble with a memory card that I absolutely needed on my work device. I had zero memory left on a previous card and so I was in a panic to get the new one to work. Charles was patient and very calm, which is exactly what I needed! He resolved my issue and I was able to work as planned. Thank you Charles for your brilliance and awesome customer service!
Jim Wilmore
May 31, 2019
My laptop was "toast". The on/off button stopped making any connection. I called a number of "laptop repair" services found on a Google Maps search on my phone. The technician at Lightning Computer Repair seemed the most knowledgeable and creative in considering a temporary fix, especially given that I could ill afford the typical "3-5 days" in shop to analyze the problem.

He came to our home since he was visiting another customer in our area, he took my laptop to their shop, and returned the same day with a repaired laptop! (Also, since we have two laptops in our house of the same vintage, he switched the hard drives while he was here so that I could use my wife's laptop hardware exactly as my machine while my laptop hardware was being repaired in their shop!)
Helen N.
Mar 25, 2019
I have been working with another company trying to tell them to recover my pictures and documents for almost 2 months! I finally gave up and I took my laptop and my external drive back! I kept thinking to myself I believe data recovery could be done and it's just the matter of finding the right technician. I reached out to Charles and meet with him and went over my problems with data.

I left everything with him and 4 days later, I picked up all my stuff with most of my pictures and documents recovered! I really appreciated Charles for helping me. I am a very happy customer! :D
Anna P.
Mar 22, 2019
I was in desperate need to find a specific computer part (RAM Module), so emailed them to see if they had the part or at least know where to get the specific Part#. They live up to their name! They were "Lightning" Fast responding back to me, and even though they didn't have the part# I specifically needed, they directed me where I could find one. Responding back so quickly saved me a lot of time making numerous other phone calls to try to find a difficult computer part, and I had a few technical questions involving the item and they were more than happy to answer them. forever grateful for their fast response, and especially their help answering my questions.

I feel bad as I didn't even give them any business since a friend is installing the RAM Module. They are truly Very Professional in how they treat customers. even people who may not even give them business! If this is any indication how they run their business then you can't go wrong using them for your computer repair problems! Hopefully I won't have any computer problems in the future, but if I do, they will be 1st on my list to call :-)
Robert Martinez
Mar 10, 2019
Lightning repair (Charles) was able to replace a hard drive and install a new OS on my computer in less than 5 hours. Computer works great! Thanks for the prompt service. I would definitely recommend lightning computer repair to my friends and family.
Amelia Ackerman
Jan 23, 2019
Laptop screen was cracked and he some how fixed it for $125 amazing service.
Duk S.
Dec 29, 2018
I just had problem with Lenovo a730 ideacentee, the window media crashed so he did upgraded window 10 And work great! I have 8 computer at my house if any my computer problem I will bring it to him. He is a honest man. Thank you again!
Achva H.
Nov 22, 2018
I must say - Wow! I'm so impressed with this business. Charles was able to fix my Virus issue in just 2 min. Other companies were unable to fix it in few days. (!) I never needed to leave my house he did it all remotely and elegantly. It's a futuristic service that respects your time. If i could give him 10 stars, I would! Thank you Charles for being legendary.
Avantika R.
Jul 09, 2018
Charles, as everyone says, is awesome. I am truly impressed. I don't usually take the time to write reviews, but Charles went above and beyond to get my All touch PC fixed in record time, all my data saved and backed up, and even delivered it to my home as I was having car issues! All this at an affordable price! Not only was the work done impeccably, but indeed at lightning speed. Charles is highly knowledgeable, efficient and most of all, caring for his customers.

I thought they stopped making people like these any more. But can't say how fortunate I am to have found Charles on dear, old Yelp. If only they could clone people like Charles, we would have a much, much better world!
Jewels Tsab
Jun 30, 2018
Super fast. Consistent. Reliable. Trustworthy. Updates on your device are quick through phone/text. Takes less than 2 hours if done remotely. Convenient. Super recommend!
Nestor T.
Sep 21, 2017
Hi, I now have used his services a couple times. He is fast in his response, knowledgable gets the job done quickly. highly recommend. He is 100% confidential. Thanks again!
Mike C.
Sep 08, 2017
Excellent service. Laptop repair down to the component level. Charles had our older Dell laptop repaired in one day, even on s holiday weekend! I would recommend jom to anyone needing help with their laptop.
Kirsten Ingram
Aug 15, 2017
Great service! He was extremely helpful in getting the job done and informative. Thanks so much!
Kiran M.
Feb 07, 2017
Charles replied by email within 10 minutes of me placing a request. He asked me to call and directly speak with him. When I spoke with him, he asked for specifics of my problem and gave me key steps to fix it at no charge. He also reassured me that should the problem reoccur, to call him back immediately. I followed his steps, the problem has not reappeared and my laptop is working fine. He was honest and very helpful!
Chandlers Plumbing
Oct 16, 2016
Best computer repair service in town fast turn around times, it has never taken more that 24 hours to have my computer serviced. Even when I broke my laptop screen and needed it replaced.
Christina R.
Jun 15, 2016
That moment when your 2 yr old niece spills apple juice on your Mac book pro and you have a deadline for work that's crucial. Thankfully I came across lightning computer repair from the start to the end Charles had me at ease and was able to take my laptop the same day I called. And he fixed it! I thought it was a lost cause And he saved it and my presentation! Woohoo thanks Charles! I would highly recommend him!
JoElla A.
Jun 04, 2016
Yes I too think Charles, is great! Answer your calls with Lightning speed. LOL but truly does. He's helped me several times with my old and brand new computer. He's very honest as well.he told me not to spend anymore on my old computer, too many existing problems. Helped to set up and install my computer and tried to get all the info from my old computer but, couldn't so he said he owed me money back very honest!.Right away I had some hackers on my computer which he cleared up online for me.very thankful. As an older person I really appreciate this. Jo Ella A. The Villages
Jennifer B.
Dec 29, 2015
Wow! Charles was able to log in to my computer remotely and scrub my system of malware, fix an issue with not being able to connect to WiFi, update my Intel chipset, and install anti-virus and ad-blocking software. Within minutes of me calling him the first time, he was solving my problems, and everything was done within an hour. I was totally blown away--I had expected these issues to require me giving up the computer for a few days. Charles was VERY responsive, updated me via text, and was incredibly professional.

Before he even knew the depth of my issues, he told me it was just a $100 flat fee. I was expecting him to come back after he was finished and charge me more, but he didn't. I think the Geek Squad charges $140 for the malware scrub alone, so this was a screaming deal! Highly, highly recommend. I'll be sending anyone I know with computer issues Charles' way.
Ishmael Chandler
Jul 15, 2014
I had a really bad virus that corrupted some important files I needed for work, I called lightning computer & laptop repair Charles was sent out same day he repair my laptop, complete removal of the virus and recovered my all data! I would recommend this service to anyone looking for solid same day computer repair
Allison W.
May 16, 2014
My computer broke and I had very important homework that was due because it was the end of the semester. I needed data recovery so I ended up calling Lightning Computer Repair and someone was sent out the same day. My data ended up being recovered and I had my computer back to me and fixed within 24 hours! I was so happy that my hard schoolwork was recovered.
Donna M
Feb 18, 2014
Charles helped me transfer from PC to Mac without any issues! I kept all of my data and just in time - my PC crashed shortly afterward. He's professional, personable and thorough. I recommend him highly.
Bruce Klein
Dec 05, 2013
My experiences with Lightning have been outstanding. The several times that I have needed their help, they came on time, fixed the problems we had on our computers, made suggestions on how to prevent these problems in the future, and did that quickly and efficiently. I would highly recommend them to anyone with computer issues.