The Computer Shrinks Computer Repair & Spyware Removal in Andover, MA
We are different in several significant ways. First, Jim and our technical associates are very experienced in a broad range of computer technologies, and understand the business framework of which computers are a part. We're not just fixing or upgrading a machine, but explaining options based an your present and future use of the system, so you make better decisions. Second, we speak English, not Geekspeak, because our objective is to communicate, not to impress you. Third, we maintain low rates and do not charge for travel.
This addresses the major problem of our clients, which is that the high rates and inconvenience of the past kept people from using the services, which kept them in a low-computer-performance prison. Specifically, we keep our rates low by using our network of part-time, non-salaried associates; not maintaining a store-front; not being part of any franchise operation that severely raises expenses that are always passed on to the consumer; and not having commission deals and minimum quotas with 3rd party manufacturers that compromise our recommendations. This formula has worked, as witnessed by the Testimonials from our happy clients.
- Computer Repair & Maintenance
- Data Backup & Recovery
- Mac Repair
- Network Support & Administration
- Virus & Spyware Removal
Associations and Certifications
- Better Business Bureau
- Chamber of Commerce
Web Development And Marketing Manager
Barbara Cowen's background includes over 15 years in Marketing specializing in Web Development, SEO, Email Marketing, Advertising, and Graphic Design as well as six years in the Telecommunications Industry. Her industry marketing experiences are varied including Publishing, Training, the Food Brokerage business and many more. She is proficient in both MAC and PC platforms.She has a bachelor’s degree in Education from Northeastern University and post-graduate courses in Studio Art, Graphic Design, Web Development and a variety of software programs.Barbara loves music, acting in amateur theatre, reading, and drawing.
Indy has a strong entrepreneurial record and over 30 years of experience in the general management of technology-oriented companies. He was educated at the University of Buffalo and the Albany Law School of Union University, and completed a tour of duty with VISTA (Volunteers in Service to America). After a number of marketing positions with increasing responsibilities, he became President of MGA Inc. and led a client Company, The MathWorks, Inc., to a world-leader position for its Matlab software.
Jim has 30 years of Computing Experience. Following a stint with the US Army, Jim began his career as a hands-on IT professional with roles including Computer Operator, Programmer, IT Manager, Computer Operations Manager, and MIS Director. Many of his experiences were in mission-critical environments including Hospitals, major retailers like Eastern Mountain Sports, a communications Company, and a large database marketing organization. His responsibilities have included total hardware and software systems maintenance of IBM PC networks and Mainframes; disaster recovery systems; CAD-CAM and E-CAD; payroll; general ledger; inventory; a major Lotus Notes implementation; real-time field-based order processing systems; enterprise firewalls; network virus protection; data integrity in massive marketing databases; and worldwide computer communications systems.
Scott has over 20 years experience in the computing industry. A Northeastern grad, with a degree in both Computer Science and Math Scott brings a unique point of view to the table. Previous roles have included Tech Support Specialist, Research Scientist, Programmer, Systems Administrator – past Companies include Nichols Research, Torch Concepts (founding member), RLM Software – skilled with all phases of PC installation, support, repair, including mixed-platform and network environments – strong software background – Mac expertise.
Testimonial by Rose Leary
The Computer Shrinks does a great job maintaining our Server, Network, Laptops, PC's and Peripherals. We use them for all our computer needs including wiring for new computers, securing our network and even software upgrades. They are very responsive, flexible, and reasonably priced. I highly recommend TCS as a one stop computer vendor.
Testimonial by John Rodrigues
I had NTS Associates (now The Computer Shrinks) install a wireless network and virus protection procedures. They did a great job and had the best prices. In fact, they were the only company of the three that I called that didn't charge for travel. I would recommend them to anyone and will be using their services again.
Testimonial by Ken Wacks
The Computer Shrinks Corp. has serviced both my business and home computers since December 2004, and based on my experience, I recommend them without reservation. My Law Office simply cannot function without a smoothly running computer system. TCS has been quick to respond, is very knowledgeable, and has a pleasant attitude—all of which really helps when issues occur with our workstations or our Server acts up! As an expert user myself, I am amazed at the range of computer issues that can spring up, and that TCS could understand and fix all of them. I have also found TCS to be very fair and honest, which is critical since you're at the mercy of your computer service provider. Their pricing, policies, and obvious customer-centric focus are exactly how I would run a computer service business, so I am comfortable in recommending them highly.