PC Repair Network Laptop & PC Repair in Mckinney, TX

Rated Average
Rated Average from 7 reviews
We understand having computer repair readily available when you need it is vitally important, so The PC Repair Network is establishing a network of drop off centers for your convenience. The customer service representatives at these locations are friendly and courteous and will assist you with checking in and scheduling your computer for fast and efficient repair through The PC Repair Network. We will be where you need us when you need us.

At The PC Repair Network we believe in creating opportunities for everyone. Why not earn money for your referral? That is why we have created the PCN referral program. All you have to do is refer a friend, business associate, classmate, family member, team member, mentor, colleague, or just a plain old stranger and we will pay you for your referral. Its that simple! Connect with us today and start earning extra cash the fast, easy and honest way.
  • Computer Repair & Maintenance
  • Hardware Installation
  • Laptop Repair
  • Network Support & Administration
  • Virus & Spyware Removal
Contact Information
Website
Phone Number (817) 353-0586
City Mckinney, TX
Zip Code 75070
Address 3001 S. Central Expressway, Suite 301
Reviews and Testimonials
Rated Average (2.71 of 5) from 7 reviews
  Testimonial by S. Carey
Dallas, TX
I called several places looking for someone to repair my computer on the spare of the moment. Everybody was backed up. I called The PC Repair Network and they had a technician at my door within an hour and the problem fixed the next hour. Wow! now that’s killing the competition! The next time there is only one call I need to make, The PC Repair Network.
  Testimonial by D. Fields
Ft. Worth, Tx
The technician that came to my house and repaired my computer was very fast and easy to talk to. He explained everything to me in a language that I could understand. The next time I saw that problem arising, I remembered what he had taught me and was able to quickly solve the issue myself without a service call. Thanks The PC Repair Network!
  Testimonial by C. Tatum
Mckinney, TX
I have used The PC Repair Network for years and they have always been able to repair any problem that I was having in a time efficient manner. I will always use them.
  Go somewhere else
by Melanie from Dallas
Jan 03, 2017
Would not recommend them at all. Horrible customer service and follow up. I paid a deposit on a keyboard that they were supposed to order for me and I have not heard from them in over 4 months. They refused to take my phone calls or refund my money back.
I don't recommend this business
  Scam Company & Lying Darrell Elliott
by Lola Darling from Fort Worth, TX
Jan 18, 2016
I was charged over $250 for a completely UNsuccessful data recovery. Plus, the "company" uses TeamViewer to "fix" your computer from their home, then hold your computer hostage and make you pay them (or else they say). They watched me put in sensitive payment & personal information, which made me feel completely violated and held hostage. Dangerous company. DO NOT USE! They try to make you pay using MoneyGram. Apparently located in Dallas, yet payout in Nashville? Not safe.

Darrell Elliott is the soul "owner" and not a "employee" though he may tell you this in order to say he cannot discount his very expensive services. He is a liar who manipulates and threatens his customers.
I don't recommend this business
  The worst experience imaginable
by Regretful Victim from Dallas, TX
Oct 23, 2014
Short version: On August 29, 2014, Darrell Elliott of the PC Repair Network (www.pcrepairdallas.net) came to my house at my request to service a laptop with a broken keyboard. With my permission, Mr. Elliott took my computer and $85 as a deposit on the repair.

I haven't seen my computer, my data, or my $85 since.

Longer version: I contacted Mr. Elliott after about a week and a half to inquire about the status of my machine. He told me he would check on it and get back to me, but he never called me back. He then became unreachable by phone, by text, by email, and through the postal service (both standard and certified mail). He simply did not respond to any of my inquiries. It was as if he had vanished.

At this point, I filed a complaint with the BBB, to which Mr. Elliott did not respond. I also filed a stolen property report with the Dallas Police. A detective managed to reach Mr. Elliott. He told the detective that the computer had been stolen from him. (Note that he had never bothered to share this highly important information with me.)

Mr. Elliott committed to both the police and to me that he would resolve this matter with me within a week. When that week came with no action on his part, he told me he needed a five-day extension. I did not agree to the extension, but Mr. Elliott took it anyway. He allowed that extension to come and go, however, without communicating with me.

So, roughly eight weeks after I first engaged Mr. Elliott, I do not have my computer, my data, my $85, or any reason to believe that I will ever see any of them again.

You can read other complaints about Mr. Elliott online. Please learn from them, and from this one.
I don't recommend this business
  Scam
by Susan from mesquite
Jul 26, 2014
Had a used laptop serviced by Darrell Elliott of Pc Repair Network the work was never finished. We paid for services and now not even a month later the laptop he delivered is not working. He stated he would be back and never returned go back up the hard drive. We contacted him and no calls returned. Do not use this service he will scam you.
I don't recommend this business
None
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