Factory reset mishap Escondido, CA
Tried to do a factory reset of my Acer laptop, in order to do so I had to free up 3MB. In the process, found more malware- Trusted Installer. Found a way to bypass it and delete more files. Pretty sure I deleted some system/operational files because when I knew there was enough room for the reset, i tried again. The screen went black for a second then back to the admin settings screen. Tried a regular restart and now the screen is just black with the arrow and sometimes the hourglass.
IT Support, Laptop Repair
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