Spyderware Technologies

Had a virus one day, tried to fix/remove it, no luck, dropped it off at Spyderware the next eve. They were finished the next morning. Great people, great service, great prices.

Tried to charge me 160 for a busted power jack. The added charges were because they "had to take the laptop apart". Like they seriously tried to charge me that much because they had to unscrew the bottom. Went to iTronix and got it done for 65. Go there instead of here.

Exceptional & fast service! Chase quickly assessed my new laptop issue & discovered Windows11 automatically loaded incorrectly. And, he diagnosed what my 10yr old laptop needed to be as fast as brand new! I had both laptops next day! The staff is courteous and very patient with non-tech savvy customers. I will definitely take all electronics to Spyderware.

I have used Sptderware Tech three times now this year. They are the best. They are informative, concise, pleasant and effective. I recommend this business highly.

I had an issue with the hard drive causing my computer not to boot. I stopped by Spyderware to see if they could help. I fully expected to leave the computer for several days and was very surprised to leave 2 hours later with everything working. Great customer service!

My fan was screaming in my ancient Leovo ThinkPad and was shutting down. Chase ordered then installed the new one and we are good to go now. like brand new. Good work, Good folks. Thanks

Lifesavers is what we should call them. Traveling and forgot my computer charger 6 hours away and Best Buy was too far- was going to miss a very important meeting. They didn't have one for me to purchase right away but offered to order one. Quickly worked out solution to get me through my meetings and saved the day! Thank you guys, I truly appreciate your help!

Went into Spyder Tech and Game (by the old HEB next to Planet Fitness) with a software problem. They spent 20 minutes with me fixing it and simply said no charge we were happy to do it. This is a place you want to do business with.

New to Bulverde, TX. I called this shop to see if my letter E could be repaired as it is constantly sticking. The guy who answered told me to pop it off, look at it, if nothing broken, put back on and it may work fine.and it did! Yea! He saved me a trip, saved me $$ service call. Made my Monday! Thank you for good customer service. Even better that you are Veteran-owned!

I took my Samsung Galaxy S10 phone in asking if it was possible to replace the USB charging port. Mine had been failing to charge about 25% of the time. The nice tech took a look at my phone and said he thought the problem was simply a dirty port. H spent about 10 minutes cleaning and testing the port (said it was REALLY DIRTY) and gave it back NO CHARGE as in no $$). I tried it in my truck on the way home and it worked perfectly! I really appreciate the customer service and recommend you give them a try.

Have used Spyderware Tech in the past and used them again today. I was afraid my desktop PC was in serious trouble and in need of expensive repairs. They diagnosed the problem quickly and had it up in running the same day with minimal cost. I couldn't be happier and will definitely use them again when the need arises!

This is the best place there is to fix your phone and computers. Jeremy is the best young man to service your phone. He fixed mine in 5 minutes flat and didn't charge me. What a blessing.

My 4 year old laptop was running so slow I had stopped using it and almost considered buying another one. I took it in to Spyderware; they told me what was wrong, how much it would cost (which was very reasonable - and a lot cheaper than a new laptop), fixed it in one day and now it is better than new. Would highly recommend. Thanks guys!

Very knowledgeable and professional staff. They did a great job fixing my daughter's phone. Don't hesitate to use them for your tech needs.

I needed to get info off an old PC hard drive put onto a Mac. I bought the IDE/Sata hookup on line, and then fumbled. My computer couldn't read the data. I came to Spyderware and Mark and Adam solved the problem in, I swear, 30 seconds. They are a great resource. Since it was a 30 second fix, they didn't charge me. How great! These guys are wizards.

I was in yesterday and dropped off my phone for repair. I was told it would be an hour. I came back 3 hours later and was told that it wasn't fixed- it needed a new cable too. I don't agree with being charged for the cable that I believe was broken while removing the screen but I didn't argue either. I asked why I didn't receive a call that the phone wouldn't be done today and I was told they did, but they didn't leave a message and I didn't show a missed call either.

I was told that the cord would be an extra $10. I called this morning around 10 am to see if my phone was ready and I was advised it was ready. Again, I didn't receive a call. When I pick up my phone, it works great. I'm really happy with it but I was charged $20. for the cord instead of the $10 plus a 4% extra for using a card. I don't appreciate the poor service and hidden charges.

Great place, Roger is trustworthy, reliable and has good prices. Would recommend this place for any computer needs.

I had been locked out of my business Gmail account for the past two weeks. This very nice young man had me back in within 10 minutes. I am so very thankful. Awesome service.

Stopped in at Spyderware to browse while passing by and got to enjoy looking at a BROAD collection of Warhammer 40k figures, MTG, and Pokemon cards. The staff were very nice! After asking what they did, they mentioned electronic repairs and my phone charger stopped working. So I asked what it would run me to get it fixed. Gentleman behind the counter promptly took it to the back and had it fixed within 10 minutes free of charge! Would highly recommend to anyone thinking of going!

Adam & his team really know their stuff when it come to computer enhancements and/or repairs. They've built me two desktop PC's and recently replaced a hard drive on my laptop after "cloning" old system to save all data files. Been using an old Microsoft email app (Live Mail) & Adam suggested and installed Thunderbird on the laptop as Livemail is no longer supported by Microsoft. I highly recommend Adam & Spyderware for any computer repairs or improving current performance!

I took in a laptop that had crashed. They were able to save my data but not the laptop.not their fault of course! My only complaint is that I had to call them for updates about every other day. It took about 3 weeks for them to figure out that they couldn't save the laptop. Just would have appreciated more communication. Will probably use them again in the future if necessary because I prefer to keep it local!

First time using this company. Wow! What an experience. I walked in carrying a computer tower that my son just built, but could not get it to power up. The owner Adam takes a two second look at it and says " I see the problem already". There was a plug that my son had not lined up the pins. Adam fixes it and starts to just check out the other components for accuracy. What a professional Adam and his staff are. Don't waste your time going anywhere else.very reasonable and clear communication regarding costs.

I took a laptop to them in November of 2020 for a battery replacement. The battery was ordered and, when it arrived, it was the wrong one so they ordered a different one. I took it back up when it came in and they tried to install it then told me the battery must be defective because it wasn't charging to they had to order a new one. Dropped it off when that one arrived and they tried to install and, when it still wouldn't charge, they told me my hard drive was bad and they gave me my laptop back except now it would not power up without the cord.

When I told them it was working when I brought it in without the cord, I was told by the tech that must not be accurate. I took the laptop to best buy and a geek let me know that he was sorry he had to charge me $40 to let me know the battery was not connected properly and they reconnected it. I went back to Spyderware to let them know. There was no apology or offer of reimbursement but Jeremy said he would find the battery replacement. Ultimately, in March, the batter arrived and, after another attempt to say it was the hard drive because it wouldn't charge, I explained to the owner what happened before and he took another look and found the connection issues and he apologized and they installed it and it was OK.

They let me know they would not charge for the battery given all the issues. I also then discussed replacing my hard drive which they did quickly and with no issue and I am very pleased with the outcome. So, I rate them a 4 as the positives are that they ultimately did what was right and did a good job. Negatives as part of the review would be the errors in the installation process leaving to question the competency of the entire staff and certainly the way I was left to feel when basically being told I must be incorrect in saying my laptop was working when I dropped it off to them. They stuck with it though and continued until it was done.

Adam is great! Got my phone working in 2 minutes and he didn't even charge me! We highly recommend this business.

These guys were already my go to for repairs. Fast and local. They did a repair on my iPad a little while back and when it developed more issues I took it back. They planned on replacing the glass for free because they had just replaced it. When they got the glass installed and that didn't fix the issue they replaced the iPad at no cost. Wow. That's taking care of your customer

Great customer service and very convenient to have out here in Bulverde! Was able to fix my pc and get it back same day!

These guys are awesome. Courteous, professional and very efficient! I will be using them for all my future computer and phone needs. I give a 5 star review for there professionalism and price. Great value!

I am glad you are in Spring Branch it is a great place. We need you here and you do a great job. Customer Service is unbelievable. You take care of phones, I pads, I Phones, lap tops and computers. I am sure you could do TV's as well if they made sense to fix. God Bless

I am so glad that we have this service in Bulverde! In the past, I have had to travel into San Antonio (ugh!) to get electronic repair services and that is now unnecessary. Best of all, though, is that they offer these services at reasonable prices. I took my family's iphone 5s in for a repair estimate. I had previously taken it to Apple, who recommended that I buy a new one.

I wanted a more objective opinion, so that is what I sought from Spyderware.and I got it. I am grateful for their objective and honest opinion. I will be back! I highly recommend their services!

I have taken two separate laptop and computer problems to Spyderware. They resolved both issues and exceeded my expectations. Great and helpful staff, quick and very informative in cost, repair and pickup. If you live in the Spring Branch/Bulverde area you should not take your electronics anywhere else. Stay local.

Adam does a great job replacing the screens on my apple products when my kids find a way to shatter them. They can typically have me equipment repaired and out the door in less than 30 minutes. They also have worked on my computer and I love the fact I don't have to drive into town to get this stuff done.

Terrible customer service. They don't return phone calls or answer texts. Claimed they could replace the screen on my ipad but only screwed it up. Had to take it into San Antonio to have it repaired correctly.

Excellent service and they know their stuff! Quick & thorough! Initially I was skeptical over having my PC repaired someplace other than where I purchased it. Adam at Spyderware was relentless at hunting down the issue and repairing it. Save yourselves the trouble of driving into town or worse, boxing & shipping. I highly recommend!

It's great to have a business with this level of skill and customer service in Canyon Lake. My computer had a virus and Adam and Troy rescued me. Their prices are very reasonable and they are really concerned with making their customers happy.

I have worked with Spyderware Technologies for 2 years. Adam and staff have been nothing but polite, courteous and respectful to my needs. They helped me understand my computer and the problems it had. I got my system fixed and returned to me within 24 hours. Adam really went above and beyond to help me with my computer. His prices are fair and is customer service skills are top notch. I highly recommend Adam and Spyderware Technologies for all your computer problems.