Rated 5 / 5 from 10 reviews
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SugarLandPC There are many worms and viruses all across the Internet trying to spread by taking advantage of insecure computer systems. If you have a Cable Modem, you are a target. Call us today and we'll help you lock your system down tight. Is your computer running sluggishly? Are pop-up advertisements driving you nuts? Is your computer riddled with viruses? We can uninstall unwanted programs and give your Windows a tune up.

Have a small business and need a secure networking environment? Need help with your file server, mail server? We can handle any of your Windows network and server management tasks including Active Directory, Exchange and SQL Server. We are a local company and can usually have a technician to your office within just a few hours.

We work with healthcare providers, manufacturers, financial service providers, electrical contractors, home builders and a variety of other business types using many different business applications and server systems. We will help you understand your IT needs without flooding the air with Geek speak. We communicate with you, not down to you. We explain how your systems work, what your challenges are and work with you to find the best solutions.
Highlights and features
  • Laptop Repair, Computer Repair & Maintenance, Mac Repair, Data Backup & Recovery, Network Support & Administration, Software Installation, Hardware Installation, Operating System Support, Virus & Spyware Removal, IT Support
Services
Laptop Repair
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We can repair many common laptop hardware problems. We replace laptop screens. We repair broken laptop power jacks. We repair failing laptop motherboards like those in many HP DV Series laptops.
Virus Removal
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There are over 60,000 new computer viruses released every day.The anti-virus software companies simply cannot keep up. Even if you are running the latest anti-virus software, your computer can still get infected. Our technicians are experts at removing viruses. They do it everyday and stay up to date with the latest utilities and techniques for getting your computer back under control.
Mac Repair
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While Mac operating systems have not attracted the onslaught of malicious software that PCs have, they do still have other issues from time to time. You can count on the team at SugarLandPC to handle both Intel and PowerPC Mac related issues you may have.
Data Backup
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Your data is important to you and to your business. It is absolutely essential to have a reliable backup system in place. There are several components to a good data backup system.
People
Eric Moore
Eric Moore
Inside IT Manager
Eric has been with SugarLandPC since November 2006 and has over 10 years experience in IT installing, configuring and supporting personal computers. Eric worked with Computers and in Communications for the U.S. Navy before being honorably discharged and moving to the Richmond area.
Eric Johnson
Eric Johnson
Field IT Manager
Eric has been with SugarlandPC since November 2011. He has been a Network Administrator and has experience as a Microsoft Tier 3 support representative. In his spare time he enjoys building custom PC's and working on Home Theatre computer integration. Eric recently graduated from Western Governors University, with a degree in Business, IT Management and is currently pursuing his Master's in Business IT Administration.
Brian Woodbury
Brian Woodbury
Technician
Brian has been with SugarLandPC since September 2010 and has over 25 years experience in IT as a Corporate Field Engineer, Technical Trainer, Help Desk support technician, and Network administrator. He has been an Amateur Radio Operator for 25 years, currently holds a GENERAL class license, and enjoys using some of the recent digital mode communications involving the control of Ham Radio via Computers, as well as electronic kit building.
Anthony Buhnerkemper
Anthony Buhnerkemper
Technician
Anthony joined SugarLandPC in July 2012. He has been working in IT for since 1998 as ATM tier three support and a Small Business Support Technician. He is currently studying for Microsoft Windows Server Certification. In his spare time, Anthony likes to re-task old computers to help the visually impaired have access to the internet through open source screen reader programs. He is also a member of the Folding@home distributed computing project helping scientists studying Alzheimer's, Huntington's, and many cancers.
Charles Swihart
Charles Swihart
President & Ceo
Charles has worked with personal computers since 1986 and has been writing software since 1988. He worked in support and software development until 2003 when he founded SugarLandPC. He has many years of experience installing, configuring and supporting Microsoft Small Business Server, SQL Server and Exchange Server. He lives in Sugar Land with his wife and four children and is active in Parkway United Methodist Church. Charles also serves on the New Territory Residential Community Association Board and is a Fort Bend MUD District #111 Director.
Reviews (10)
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Jackie Atkinson
May 06, 2022
If you're looking for an outstanding IT company, then Preactive is for you! Every time we need help they're available and do an excellent job. Thank you for helping an electronically challenged individual such as myself! You guys are terrific.
Melanie Jones
Mar 10, 2022
Devon Hess was so great to work with. I needed to do some work after hours and he helped me get my computer set up to remote desktop. My computer was running slow and he even stayed on to make sure I got connected. Thank you, Devon!
Christel Corral
Jan 08, 2022
Justin with Preactive is knowledgeable and always ready to help. He has assisted our company with several issues and projects and he always delivers with a good attitude.
Ginny Farley
Nov 27, 2021
I am pleased to share this positive review. I have worked with Preactive solutions in my job over the last 4 years and their support and patience have been superb. I highly recommend their services.
Shannon Sobkowiak
Oct 08, 2021
Jake at Preactive IT Solutions was very helpful in getting all my server access setup on my new computer. He was very professional and quick. And answered all my questions.
Jodi Wiseman
Aug 21, 2021
Jake at Preactive IT Solutions was extremely helpful in fixing my issue, and he did it quickly and professionally. I'm very impressed with their service and highly recommend them to anyone needing IT support. Thanks, Jake!
Kurt Mozer
Jul 26, 2021
My experience with Preactive IT has been very good! Anytime I call for a solution, someone is available to help fix the issue! I consider myself very tech-oriented, so I mostly troubleshoot on my own, but every issue I've come to Preactive with has been solved within the same day!
Thomas Davies
Jun 16, 2021
Preactive Solutions has been our Tech support for sometime now. The Preactive team has always been professional, courteous and quick to solve the issues at hand. Team player Justin, whom I spoke with this morning, exemplified these traits. Thanks for the support.
Rick Rick
Jan 09, 2021
I have used Preactive IT for my business for over 7 years. I have nothing but positive things to say about Charles and his team. His staff and techs are very helpful and knowledgeable. Specifically, Dave Liebl is the tech that has been servicing my account and he has done an excellent job over the last few years. I highly recommend Dave because of his expertise. Dave takes the time to explain and resolve any issues or provide recommendations.
Jay Robinson
Nov 15, 2020
PREACTIVE IT has become the backbone of our company's tech support strategy. They are very responsive and have always been able to help us even during evenings and weekends. Their ability to handle many issues remotely has result in very quick resolutions to most of our issues. They have also been integral in helping us plan for the future.