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Your Family Friendly Computer Service Center in Baltimore, MD!
SysQuick Computers and Support There are many places in the Baltimore area to have your PC/MAC serviced or repaired. Many of them have technicians that will come right to your home or office. One thing to think about when its time to get help is the person working on your computer. Do they know what they are doing and do they care about YOUR equipment? Are they polite to you and listen intently to your problems and offer an intelligent solution?

Our staff responsibilities include building or configuring new hardware, installing and updating software packages, and creating and/or maintaining computer networks. The repair of problems can range from a minor setting that is incorrect, to spyware, viruses, and as far as replacing hardware or an entire operating system.

We are happy to do our best and treat you and your computer equipment with care. Customer service and satisfaction is our number one priority when performing repairs. Our staff can support and repair all your computer hardware and peripherals (as long as replacement parts are available).
Served areas
  • Baltimore, Parkville, Towson. Can make longer trips to areas in the larger Maryland area, and also New Jersey and Washington D.C. Call and ask is for details!
Business details
  • Year established: 2008
  • Employees: 6
Highlights and features
  • Cell Phone Repair, Laptop Repair, Remote Support, Computer Repair & Maintenance, Mac Repair, Server Installation & Configuration, Data Backup & Recovery, Network Support & Administration, Software Installation, New System Setup, Tablet Repair, Hardware Installation, Operating System Support, Virus & Spyware Removal, IT Support
Associations and certifications
  • CompTIA A+ Certified Technicians
  • Microsoft Registered Refurbisher
  • Dell Certified Partner
  • CompTIA
Services
Repairs
Report
Repairs can be completed in our computer service center in Parkville, MD (Baltimore area) or at your home or office location.- System hardware diagnostics - Virus/malware removal - Windows/MAC operating system repairs - Power supply replacement - Motherboard upgrades/replacement - RAM testing and error checking - Basic and advanced troubleshooting/repair We can support most major PC and MAC operating systems and software applications from many leading manufacturers.
People
Bill
IT Manager
IT Manager that oversees the administration and maintenance of the company’s infrastructure and directs staff members as necessary. Has direct interactions with all help desk activities and customer support. Serves as main point of contact on all IT-related matters for the office.
Pat
Office Manager
Office Manager and first line of customer service. She is responsible for the smooth operation of the day-to-day business of the company. At SysQuick, Pat knows the importance of being able to work hand-in-hand with our customers along with our team to coordinate smooth operations.
Reviews (30)
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Elysia Samuels
Jul 30, 2021
This place is awesome! They were able to fix my MacBook and save me money, they were very responsive throughout the whole process. They know what they are doing. :
Mark Patey
Jun 21, 2021
My family has these old 8mm films from the 1960s through '80s, taken by my grandfather. My parents' wedding, family gatherings and visits, things like that. Things we haven't seen since the late '80s before my grandfather died. I heard a radio spot for SysQuick on Shine FM, and thought I'd give them a try. Amy seemed friendly and professional in her email responses, so I decided to try a few reels.

When I came in to drop off the reels, two of her co-workers sang her praises as I waited for her to finish working with another customer. Once it was my turn, we talked about the process, different options, pricing, etc. I left confident that my ancient movie reels were in good hands. Two days later, they're done! I picked up my reels and a thumb drive, headed home and checked out the transfers. Beautiful!

I mean, they're really old and had some issues due to their age, but I was thankful they all survived the decades pretty well. And the video quality and color rendering are very good considering the 8mm film source. Would I recommend SysQuick? In a heartbeat. In fact, I'm bringing them the rest of my reels (over 30 in all) after the holidays. Great work, professional and friendly approach, in a really cool little shop that's close by! So no shipping. :-) What more could you want?
Rick Broome
May 17, 2021
Amy did a great job in converting the reel-to-reel tapes. Some of these were more than 60 years old. Since there was no audio, she added a music track that enhanced the viewing. I highly recommend SysQuick for any media conversion work.
Debbie McDowell
May 13, 2021
If I could give SysQuick 10 stars I would! They digitized more than 2200 35mm slides that my late father took back in the 50's, 60's and 70's. Literally a large paper box full of boxes of slides that had been sitting around for 30+ years either in an apartment storage cage or in a spare room in my house (which is not climate controlled). SysQuick didn't just digitize the slides they painstakingly reviewed and enhanced each one to make it the best quality it could be.

Then they stored each box of digitized slides in its own NAMED folder. I was blown away by their level of service even before I started looking at the slides. The quality was amazing. It was a very emotional experience to see these images - in such beautiful quality - after so many years. I can't thank SysQuick enough for restoring these beautiful memories and at such a reasonable price. The result is priceless and I highly recommend SysQuick!
Wmwheel
Apr 27, 2021
Amy does exceptional work. She figured out how to recover some video on DVDs when no one else could. If you need any media converted, edited or recovered, Amy and the team at SysQuick is the place to go.
Rita B.
Mar 17, 2021
I had a tape and vinyl from the 1970s that I wanted to convert to CD. SysQuick did it quickly, the sound was great. I am so pleased that I got to memorialize my family's gospel concert. Christmas 2019 our family listened, and enjoyed it. Thanks so much.
Carol Dietz
Mar 10, 2021
Amy did a great job on converting my VHS tape to DVD! The service was fast and she even included a DVD menu and custom disc label at no extra charge! I will definitely be going back! Thank you Amy!
Sarah Slater
Feb 08, 2021
After my son's xbox stopped working, sysquick quickly diagnosed the issue and repaired promptly. My son was up and running with his xbox within days. The customer service was impeccable and will definetly use sysquick again. Highly recommend.
Michael Cherry
Dec 14, 2020
Friendly, knowledgeable service. From onsite installation to over the counter repairs, SysQuick has you covered. You won't be disappointed!
Loraine Frey
Nov 04, 2020
I cannot thank SysQuick enough for my transfers from VHS to CD & a flash drive. They were very quick & called me to advise when completed. I had one VHS tape from 24 years ago from a month long vacation trip from Balto., MD to Port Angeles, WA through several states of the mid west & north west. I did not know how much could be converted to CD since it was so long ago. SysQuick called me prior to the transfer to advise me of the extra cost which was really good.

Also a short one of my siblings from over 50 years ago. I am telling my daughter about it so she can have her tapes done of her boys when they were little. They are all very friendly and courteous. I had questions about things which they explain. Thank you again!
AlliOop Minton
Sep 26, 2020
I had my 6th gen iPod fixed by Michael. I had a bad battery and cracked screen, and Michael was thorough with explaining the repair process and keeping in constant communication when problems arised. Their prices were reasonable and repair timeline was expected with having to order parts.
J. Knox
Jul 09, 2020
I am so glad I drove the extra 10 mins to find this place. The staff is very friendly and helpful for the amateur tech nerd, like myself. My laptop was fixed and returned to me within a week. Note: I only needed my screen fixed but other companies quoted me double what these nice people charged me.
Matthew Hazel
Jun 23, 2020
The team at SysQuick was amazing with my computer repair. Friendly the moment you enter the store and on the phone. Kept me up to date with the repairs needed and cost. Highly recommend and will go back. Thanks for repairing the steam engine Phil!
Jody Dowell
Apr 10, 2020
I originally had my wedding from 1999 recorded on VHS. I took it to SysQuick to have it transferred to DVD. Amy did an awesome job! I was able to share it with my family members that were unable to attend. I don't know if you will ever know how much this means to me. Thank you very much. You guys are awesome!
Lynnard Deans
Mar 26, 2020
I have used them a couple of times so far to fix a PS4 and a XBOX 360. They've done a great job. Both work perfectly. Happy customer
Mark Orendorff
Nov 30, 2019
They repaired my surface pro 3, the screen was broken. The charge for the new screen was the same price on Amazon $145 and $40 larbor for work on the tablet. Took them 5 days to complete the repairs. I ve had it back for 2 weeks now and everything seems to be good as new.
Houston White
Nov 12, 2019
My nephew's PS4 went on the fritz right before his 11th birthday and thank goodness for Sysquick! Within minutes the staff diagnosed the problem, fixed it (with warranty) and my nephew had his console back in his greedy little hands BEFORE his birthday that weekend. Thanks SysQuick!
Dillon Goddard
Jun 09, 2019
We brought my wife's Macbook in on a Friday right at closing and my man had it up and running an hour later. Given the weekend, I planned on picking it up early the following week. Instead of shelving it until we picked up, he spent some extra time testing the unit and updating the software/OS over the weekend while it was in his possession so that we'd pick it up faster and smoother than we left it (not to mention, working.) He didn't charge us a dime for the aftercare because he said he felt like he needed to earn our money after fixing the main issue so fast. A+ for the customer service! I'd definitely recommend Sysquick for whatever you might need!
Griffin C.
Jan 02, 2019
Got my PS4 serviced here. Staff was helpful and knew what they were doing. Any future repairs I need for my console I'll be coming here.
Houston W.
Dec 08, 2018
My nephew damaged the HDMI port on his PlayStation 4 about a month ago and he came to me in a panic because he was no longer able to play Fortnite every minute of his free time at that point. I told him to give me the console and that I would have it fixed for him within 2 weeks. Little did he know that I was taking it to Sysquick for repairs, meaning it would be fixed much sooner than expected at a very affordable price! Five days later I returned his PS4 and as anticipated, it worked perfectly and he hasn't had a problem with it since! Thank goodness for SysQuick!
M. J.
Aug 23, 2017
Never go to the Apple Store for repairs again. Just come here. The guys at this place are friendly, knowledgeable, and quick. I came in with a laptop that wouldn't turn on. The Apple Store had told me it would cost $500 and take 3 days or more to fix. Christian took one look at it, pressed a few buttons, and it turned on. I was able to back up data I thought I had lost and my computer is working again. And at the end of the day, they didn't charge me a dime. I cannot recommend this place highly enough. It is the best.
Sien
Oct 03, 2016
These guys are awesome! I had a Japanese PS3 that was shutting off by itself after about 10 seconds of being turned on continually. I was worried I was going to be out of luck and after talking with Sony, they essentially told me to just buy a PS4 or a new PS3. I thought I was going to lose all my data and be out a bucket of cash. I called SysQuick and they immediately knew what was wrong with it.

I brought it over within an hour and within 2 days it was back and running great with no problems. Price for the repair was $50. Pretty cheap considering a full disassemble, repair, and cleaning. I'd recommend them to anyone who needs work on a console.
Amanda T.
Feb 04, 2015
Awesome customer service and awesome prices. guy knows his stuff and is very trustworthy!
Neil A.
Oct 27, 2014
MacDaddy does quality work, is efficient, has great customer service, and is reasonably priced! I needed a new hard drive in my iMac and it was in and out in 3 hours! Jr. is amazing. If you ever need any work done on your Mac bring it to MacDaddy!
Jay G.
Jul 01, 2014
I needed a cheap laptop to hold me over while my usual laptop was temporarily out of commission. I called and was told they had a few old machines for $50. When I got there, they had exactly what I wanted, and they took the time to make sure the open source software I needed would load on the machine I chose. They were really friendly and helpful. They also had a giant bowl of chocolate candy on the counter. Yum.
Shawn M.
May 14, 2014
Juan and Junior are life savers! On 2 accounts they have saved my ass and saved me money on repairs for my MacBook Pro. First occasion my computer totally died for no apparent reason. I took it to mac daddy right away, turns out a spill that happened months ago killed my logic board and top case. They didn't have parts in stock for a 17 so they suggested going to apple to save me time.

Being well aware that apple would erase my drive and also charge me $1000 for a spill (not under warranty). They swapped my drive for a blank they had, cleaned the inside and sure enough apple didn't see any signs of a spill and I got everything fixed for only $100 by apple. Took my laptop back to mac daddy, they re-installed my hard drive and didn't charge me anything for their help! Also, recently I had a hard drive failure they managed to salvage most of my data, install a new 1tb drive.

I returned with questions for more of my data to be recovered and they were very helpful and supportive. They managed to squeeze the last bit of of what was left on my drive and didn't even charge me the full data recovery fee since I always come to them first! These guys are awesome! If you have any problem with your mac go to mac daddy before you go anywhere else!
Traviss W.
Oct 11, 2013
After the apple store lied to me and tried to charge me over $1000 for a new logic board to fix a computer, MacDaddy found that the issue was actually the hard drive and fixed it with no problem. I cant believe i was about the throw my laptop away, only to have it fixed for a couple hundred dollars. Honestly, these guys are the nicest, most honest people i have worked with in years. I will go back to them for any problems i ever have with my macs again.
Cooper W.
Jan 22, 2013
Learned a lot about my MacBook Pro and how to fix it! Great service. Glad I have a place like this near me to figure out what's wrong with my computer!
Jamie C.
Oct 18, 2010
MacDaddy provides very good service. I was very frustrated with my Imac's hard drive having issues and it was finally recommended to me from Apple that I seek out a Data Recovery Service. They recommended MacDaddy. it was only 30 minutes until they closed but I called and they agreed to wait for me even though they were going to close and I was 30 minutes away. They provide EXCELLENT customer service and peace of mind. They are definitely my go-to company for all my Apple Products.
Dave Y.
May 15, 2010
MacDaddy is the the new face of Major Mac in Bel Air. Juan and his team of technicians are the best thing to touch your mac in Harford County. They are an authorized Apple service provider and definitely know their stuff. They also sell used computers (even know you'd barely know they've been used) and can do simple upgrades such as more RAM, bigger hard drive, etc. Definitely give them a shout.