The Technology Center IT Support & Networking in Bonita Springs, FL

Rated Average
Rated Average from 2 reviews
The Technology Center is a local Southwest Florida company that has been serving all of Lee, Collier and Charlotte Counties since 1989. Our clients experience unheard-of satisfaction when using us for their technological services. We offer a broad range of services that all receive equal attention in achieving our monumental goal; to bring complete satisfaction to every client at a reasonable price. The Technology Center offers experienced solutions from a simple slow computer repair to a complex custom designed HDTV theater system.

A technology problem can certainly be frustrating and it can also lead to a significant decrease in productivity. We bring the joy of form and function back into your life. We strive to see every clients ear-to-ear smile! The Technology Center clearly quotes and posts upfront its value service rates in keeping with our 20 year tradition of honesty and integrity. The Technology Center is ready to come to your rescue. Well give you a clear cut explanation of the PROBLEM, our PLAN and your OPTIONS. Then we'll offer RECOMMENDATIONS for your protection and to avoid future issues. You'll find the same formula with all our services: professionalism, reliability, information and value.

Our mission is exceptional customer service. Today, customer service is often talked about, but rarely is it defined or truly delivered. We define customer service as meeting and if possible exceeding our customer's expectations by offering best value and on time solutions coupled with exceptional pre and post sale customer service.
  • Computer Repair & Maintenance
  • IT Support
  • Network Support & Administration
  • Remote Support
Contact Information
Website
Contact Person John Phelan
Phone Number (239) 273-1272
City Bonita Springs, FL
Zip Code 34134
Address 24540 Woodsage Drive
Products and Services
With the proliferation of broadband, many PC users are moving away from dial-up connectivity and signing on for high-speed Internet access. Further, with the imminent introduction of Worldwide Interoperability for Microwave Access, better known as WiMax, customers in even rural areas are gaining access to high-speed Internet service for about the same cost as DSL and cable Internet. This growth in broadband connectivity is an opportunity for system builders to offer repair services without leaving their desks.
A PC Tune-Up scans and adjusts a variety of settings on your computer to make it run faster. In most cases, consultants can remotely log into your computer to troubleshoot, suggest fixes and provide tips on how to keep your computer running smoothly. A PC Tune-Up is similar to taking your car into the shop for an oil change.
Reviews
Rated Average (3 of 5) from 2 reviews
  Response to Susan
by John Phelan from Bonita Springs, FL
Jul 03, 2016
This was done by an ex employee whom is no longer with our company and was let go for this very issue. We appologized to the customer once it came to light but unfortunately the damage was done by a rogue Tech! It was done behind managements back without knowledge and is inexcusable. We do not operate or perform our business in this manor and this is an only exception to an otherwise impecible track record. Please see "Angie's List" and our other glowing reviews.
I recommend this business
  Bumped off for a bigger job.
by Susan from Fort Myers, FL
Jul 03, 2016
I had an appointment for someone to come pick up my pc at 9am this morning. They call me at 10am and say there was a big job at 8am. Did not even apologize. Then told me the guy would come at 5pm. It is now 6:30pm and there is no call and no show. I guess small jobs rate on the bottom of the list.

Wouldn't recommend unless you are a corporate business.
I don't recommend this business
Business Owner Response
This was done by an ex employee whom is no longer with our company and was let go for this very issue. We apologized to the customer once it came to light but unfortunately the damage was done by a rogue Tech! It was done behind managements back without knowledge and is inexcusable. We do not operate or perform our business in this manor and this is an only exception to an otherwise impeccable track record. Please see "Angie's List" and our other glowing reviews.
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