Business Details
Emergency
services
Your Reliable IT Partner in Southern Illinois
Kunce Computers has been serving southern Illinois businesses for over 25 years, delivering comprehensive IT solutions that empower organizations to operate efficiently and securely. Our expert team specializes in managed IT services, network cabling, IP phone systems, and computer repair, providing both preventive maintenance and responsive support when issues arise. We combine technical expertise with personalized service, offering customized support models that match each client's unique needs. Our consulting services cover system design through deployment and ongoing support, ensuring businesses have the infrastructure foundation to thrive. We offer remote technical support for quick resolution of software and hardware issues, as well as on-site services that save clients the hassle of equipment transportation. From virus removal and data recovery to computer upgrades and security camera installation, we deliver end-to-end technology solutions.Our team includes certified professionals dedicated to providing honest, transparent service that builds long-term trust. With our local expertise and commitment to timeliness, we help businesses maximize their technology investments while focusing on core operations. Our facility in Mount Vernon, IL serves as a hub for supporting clients throughout southern Illinois, with an established track record of solving complex IT challenges. Through our proactive approach to network monitoring, cybersecurity, and system optimization, we help businesses maintain reliable technology infrastructure while preventing costly downtime. As technology continues evolving, we remain committed to delivering the latest solutions that enhance productivity and security for our diverse client base.
Services
Managed IT Services
Computer Repair
Network Cabling
VOIP Phone Systems
Remote Support
Data Backup
Security Camera Installation
Computer Upgrades
Virus Removal
IT Consulting
Highlights and features
- We've supported southern Illinois businesses for over 25 years with expert IT services
- We offer 24/7 network monitoring and emergency response capabilities
- Our certified technicians provide on-site and remote support solutions
- We deliver customized service plans tailored to each business's unique needs
- We maintain a strong commitment to honesty, transparency and timeliness in service delivery
What people say
Great customer service
Same day service
Friendly atmosphere
Expert technical support
Fast repair times
Services
Managed IT Services
Our managed IT services provide continuous oversight of your technology infrastructure. We monitor systems proactively, implement security updates, and ensure optimal performance to minimize downtime. Businesses benefit from predictable costs and dedicated technical support without maintaining an in-house IT department.
Computer Repair
We offer comprehensive computer repair covering hardware failures, software issues, and data recovery needs. Our technicians handle virus removal, component upgrades, and system optimization for both desktops and laptops. Services are available on-site or through our convenient drop-off repair center.
Network Installation
Our network cabling services provide professional installation of structured cabling systems for businesses. We handle complete network design, installation, testing, and certification to ensure reliable connectivity. Our experts optimize configurations for both new installations and system upgrades.
VOIP Phone Systems
We provide Voice over Internet Protocol phone systems that reduce communication costs while offering advanced features. Our solutions include system design, implementation, and ongoing support for scalable business telephony needs using high-speed internet connections.
Data Backup
Our backup solutions protect critical business data through automated cloud storage and on-site redundancy. We offer customizable plans with tiered pricing based on storage capacity needs, ensuring quick recovery in case of data loss or system failure.
People
Josh Kunce
Sales Manager - Lead Technician
Josh leads our technical sales team with extensive experience in IT solutions and client relationship management. He coordinates our service delivery while maintaining hands-on technical expertise.
Jenny Kunce
Owner - Administrator
Jenny oversees business operations with over 25 years of experience supporting southern Illinois businesses through technology challenges. She focuses on maintaining our core values of integrity and customer service.
Aaron Wood
Field Technician
Aaron provides on-site IT support with expertise in network configuration and computer repair. He ensures timely resolution of technical issues while maintaining clear communication with clients.
Isaiah Miller
Bench Technician
Isaiah specializes in hardware diagnostics and repair in our facility. He handles complex component replacements and system restoration while maintaining efficient turnaround times.
Questions
What IT services do you offer for local businesses?
We provide managed IT services, network cabling, VOIP phone systems, computer repair, data backup, and security camera installation for southern Illinois businesses.
Do you offer emergency IT support?
Yes, we provide emergency IT services with technicians available whenever you need them for critical system issues.
Can you help set up a new business network?
Yes, we handle complete network installation from initial assessment through design, cabling, and system configuration for new business locations.
Do you offer remote technical support?
Yes, we provide remote support for software issues and system troubleshooting that can be resolved without on-site service.
What payment options are available?
Please contact us directly to discuss payment arrangements. We work with clients to establish convenient payment methods for our services.
How quickly can you perform computer repairs?
Many repairs are completed within one business day, with emergency services prioritized to minimize business disruption.
Reviews (4)
Jake Szabelski
Jan 29, 2022
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They told me step by step exactly how to repair my graphics card when it corrupted over the phone we got the dreaded green line and black screen of a video card failure to be gone in less time than a cup of Roman no one in my area could help so I called around and first shop to answer and couldn't be happier I wasted 20 min to find them
Brandon Koelz
Oct 27, 2021
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Team at Kunce was great and fixed my iPhone screen. With troubles at CPR in Mt Vernon i will always go back to Kunce!
Sandy Adair
Jun 27, 2021
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The employees worked so hard to help me with my laptop. I'm so thankful for all the help they gave me even though it took 2 hours. They all worked hard to get my laptop working for me again.
Gardell Strite
Jan 18, 2021
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Kunce computers have always been very helpful and knowledgeable with my computer issues. Thank you Josh and Caleb for your help and patience with computer problems. Five stars!