PC Paramedix, founded in 2007, is an IT solutions company offering a full array of high end technology solutions and services to small and medium businesses once thought to be available only for large companies.Our Complete Care, Flat-Rate, Unlimited Managed Service plan helps companies control and budget costs while taking full advantage of our highly skilled and certified engineers. With our proactive approach to the management of your IT infrastructure, we can improve your productivity, limit your downtime and save money.
Served areas
- Greater Hickory NC Area
Business details
- Year established: 2007
- Employees: 8
- Insured
Highlights and features
- Cell Phone Repair, Laptop Repair, Remote Support, Computer Repair & Maintenance, Mac Repair, Server Installation & Configuration, Data Backup & Recovery, Network Support & Administration, Software Installation, Email Solutions, New System Setup, Tablet Repair, Hardware Installation, Operating System Support, Virus & Spyware Removal, IT Support, Printer Repair
Associations and certifications
- Microsoft Certified Systems Engineer
- Microsoft Certified Partner
- Microsoft Refurbisher's
- Dell Partner's
- Lenovo Partner's
- Association of Computer Repair Business Owners
- Association of Master Computer Repair Technicians
- CompTIA
- Better Business Bureau
- Chamber of Commerce
Services
VOIP
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To grow a successful business you should always be looking for a ways to improve communication with your clients and your staff. Leveraging the proper phone system can lead to best in class customer service, a better trained and more efficient staff, and an increase in sales for your company. Experience the benefits of better communication.
Cloud Computing
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The marvelous invention of the internet has opened up a world of endless opportunities in the realm of technology. One of the most phenomenal inventions the internet has given birth to is Cloud Computing. Leverage Cloud Computing in your business and find out how to:- Dramatically Reduce Costs- Improve Internal Communication and Increase Business Efficiency- Instantly Set up Enterprise-Class Services.
Business Continuity
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While most businesses have insurance plans designed to cover what they believe to be their most precious tangible assets, data and IT systems are often overlooked in this calculation. In fact, in today's world, data is the lifeblood of most companies and those resources are constantly at risk, be it by hackers, natural disasters or disgruntled former employees.
The vast majority of enterprises that suffer catastrophic data loss end up going out of business. A properly designed and executed BDR plan is critical to any flourishing business.
The vast majority of enterprises that suffer catastrophic data loss end up going out of business. A properly designed and executed BDR plan is critical to any flourishing business.
Reviews (25) Chris Eckard
Aug 10, 2022
Took my wife's iPhone watch in to have the crystal replaced. Villa said they could do the repair and asked for a small down payment. We agreed and he ordered the new part. It took a few more days for it to come in, but they called and said to bring the watch in. So I did. they called me back that afternoon and said the watch was ready. My wife was very pleased. These folks are great. Give them a try!
Lora Cady
Aug 10, 2022
Lora Cady
Aug 10, 2022
Tristan Sheaffer
Aug 10, 2022
James B.
Aug 10, 2022
I have been using PC Paramedix at my business for a few years now, and it's time to leave them a review. They installed my complete network with over 10 computers and a server. Without computers my office is dead in the water, so reliability is essential. They upgraded my whole system a few months ago for 1/3 of what it would have cost to replace the system, and it is better than ever.
Cam Cariaga
Aug 10, 2022
The techs are very friendly and knowledgeable and the service is fast and reasonably priced compared to other PC and phone repair stores in the area. They buy, sell, and repair all kinds of electronics here as well as make service calls to both homes and businesses. Great service, would highly recommend!
Jerry Brooks
Jun 24, 2022
I was having a hard time retreaving my contact addresses on my phone and contacted PC Paramedix for help even tho it was not involving my computer. I went down and the young man waited on me and in 5 minutes showed me how to activate my contacts. THEN after leaving I promptly forgot one step and called him back on the phone. He graciously got me straightened out. Cheerful, Helpful, and patience!
Brandon Hill
May 31, 2022
Patricia Toliver
Mar 29, 2022
Jerry Greer
Jan 29, 2022
I took my Dell laptop to PC Paramedix because the battery stayed hot and the speakers did not work right. It was fixed and now it works better than when I first bought it. They fixed it in only a couple days. No long wait! I will do business with them in the future and will recommend them to everyone needing tech servicing. Thanks PC Paramedix!
Linda Johnson
Jan 25, 2022
Jerry Greer
Jan 18, 2022
I took my Dell laptop to PC Paramedix because the battery stayed hot and the speakers did not work right. It was fixed and now it works better than when I first bought it. They fixed it in only a couple days. No long wait! I will do business with them in the future and will recommend them to everyone needing tech servicing.
Bethany Collier
Oct 01, 2021
They were super helpful when I called, worried my laptop got a virus. They explained what they did to my laptop with full transparency. PC Paramedix are very professional and know what they're doing. Highly recommend and appreciate them! I'm so glad we have a local computer repair store in Caldwell County.
Peggy Davis
Oct 01, 2021
Kylie Heavener
Aug 28, 2021
Debbie C.
Aug 01, 2021
Mitchell Horton
Jul 28, 2021
Xavian Marchetti
Jul 11, 2021
Chris Eckard
Apr 05, 2021
Took my wife's iPhone watch in to have the crystal replaced. Villa said they could do the repair and asked for a small down payment. We agreed and he ordered the new part. It took a few more days for it to come in, but they called and said to bring the watch in. So I did. they called me back that afternoon and said the watch was ready. My wife was very pleased. These folks are great. Give them a try!
Tim Dillow
Dec 05, 2020
My MacBook Air keyboard needed replacement so I called PC Paramedic. They were very courteous and offered a flat rate to repair. Unfortunately, I did have to wait longer than normal for the replacement keyboard to arrive but when it did, they replaced the same day. The cost of the repair was significantly less than the amount they quoted when I first called. Overall it was a very satisfactory experience. I would definitely use them again in the future.
Cameron Miller
Nov 29, 2020
Patty
Jun 16, 2020
My laptop computer was badly broken after the airlines refused to let me take it as a carry on. The airlines would not replace it. The screen was broken in several places and the hinge completely off. I found PC Paramedix in downtown Granite Falls. They had no problem replacing the screen and the hinge. It's like having a brand new computer. They also had an external hard drive that was smash proof. Thank you PC Paramedix for saving mycomputer.
Ken Hatch
Dec 26, 2019
Rodney Mancini
Mar 30, 2019
Patty
Dec 27, 2018
