NC Computer Tech

Our virus and malware removal service targets malicious software infecting Windows and Mac systems. We use advanced tools to eliminate threats while preserving your data. Clients praise our technicians' speed and thoroughness in restoring secure systems, with many noting rapid resolution of performance issues and network vulnerabilities.

Specializing in data recovery from mechanically sound drives, we retrieve lost files after accidental deletion, formatting, or corruption. Our process prioritizes preventing data overwrite, with clients reporting successful recovery of critical documents and media even from seemingly unrecoverable drives.

We design and implement secure home and small business networks, including wired and wireless configurations. Our technicians install routers, firewalls, and NAS devices, ensuring optimal performance. Customers highlight our ability to resolve complex connectivity issues and configure stable, high-speed networks.

From memory expansions to component replacements, we perform hardware upgrades to extend computer lifespan. Services include SSD installations, motherboard repairs, and power supply updates. Clients frequently cite improved performance and our team's expertise in recommending cost-effective solutions.

For established clients, our remote support addresses software issues without requiring onsite visits. We handle virus removal, software configuration, and training via secure connections. Users appreciate the convenience and prompt resolution of problems without device transportation.

Al Williams brings over twenty years of experience in computer repair, specializing in Windows and Mac systems. Known for his diagnostic expertise and customer-focused approach, he handles everything from virus removal to complex network setups. Clients consistently praise his punctuality, clear communication, and ability to explain technical concepts simply.

Yes, most on-site repairs like virus removal and system optimizations are completed the same day.

We can recover data from systems that won't power on, formatted drives, and corrupted partitions.

We serve Holly Springs, Fuquay Varina, Apex, Cary, Raleigh, and surrounding North Carolina areas.

Yes, we offer Sunday emergency service for urgent computer problems at an additional $100 fee.

We accept cash and major credit cards for completed repair services.

Yes, we assist with new computer setup, data migration, and software configuration.

Al fixed everything requested with great ease and explained what he was doing so I could understand. He answered all of my questions and made recommendations. Great person to have as an IT professional.

I would highly recommend NC Computer Tech. Al came out to our home and was able to quickly pinpoint the issue we were having with our wifi. I had gotten a quote from another company that had tried to sell me hundreds of dollars of new equipment, which I didn't need at all. I was very grateful to find an honest guy who knew what he was doing. He was also very responsive to texts and arrived on time.

I highly recommend NC Computer Tech! Al solved our computer problems - we have kids remote learning and parents doing work from home - he was persistent in getting our system to work and meet our needs. He also follows up with you to see if his work continues to fix the problem. Al takes time to explain what he is doing and what is going on with your computer system; I am no computer whiz, he brings it down to a level I could understand (much appreciated!). He is also responsive - we were able to secure an appointment w/in a day or two. You cannot go wrong calling Al to help!

Al came out the same day and had our computer up and running within a couple of hours. He explained everything he was doing and answered all my questions and concerns. He also called the next day just to follow up. I highly recommend NC Computer Tech. Thanks so much Al!

I was very happy with this company and their punctuality and expertise in setting up my computer. Al was very professional and also helpful with my computer issues. I was confident with his knowledge and abilities. I highly recommend!

Al is extremely knowledgeable on computers. He diagnosed my problem and was able to make the repairs and returned the computer when it was promised. In addition, he made suggestions that has proven to improve the workings of my computer. His fees are very reasonable and I will call Al the next time I require computer work. Thank you Al.

Was very pleased working with Al. He addressed all of our personal IT issues and even suggested measures that improved our IT security and limited unnecessary Web exposure. Recommended some equipment upgrades that we needed, so I purchased them and he will install and sync with our system soon. Obviously well versed in IT disciplines and a pleasure to work with.

Al was fantastic to work with and was able to come to our office at very short notice. He is extremely knowledgeable and diagnosed and resolved our hardware issues very quickly and gave us some best practices to follow going forward. Al's follow up / customer care was on point. Fantastic service all round.

Al is excellent. He knows computers and is very upfront and honest about the service he provides. For me it basically was about my limitations about computers and most importantly that Al provided his service and knowledge at my home. I would recommend his expetise whole heartedly. I am glad that I have met him and that I know I have someone to trust when and if I should need his services in the future.

This is a first class operation. The owner is knowledgeable and efficient. I would highly recommend them for your computer repair needs.

I highly recommend NC Computer Tech! Al solved our computer problems - we have kids remote learning and parents doing work from home - he was persistent in getting our system to work and meet our needs. He also follows up with you to see if his work continues to fix the problem. Al takes time to explain what he is doing and what is going on with your computer system; I am no computer whiz, he brings it down to a level I could understand (much appreciated!). He is also responsive - we were able to secure an appointment w/in a day or two. You cannot go wrong calling Al to help!

Al came out the same day and had our computer up and running within a couple of hours. He explained everything he was doing and answered all my questions and concerns. He also called the next day just to follow up. I highly recommend NC Computer Tech. Thanks so much Al!

I called NC Computer Tech on Tuesday asking for help! I was operating a Window 7 system and needed to upgrade to a Window 10 system. I asked questions concerning the ability of my machine to handle the upgrade and to also improve my memory. Amazing but Al called me on Wednesday to let me know he would deliver my system back to me on Thursday! Wow, fast turn around. Al also spent time going over my new learning curve. I never had to leave my home during this covid-19 pandemic. I would highly recommend NC Computer Tech to anyone who would like to experience honesty and a quick turn around. Thanks Al!

This is the 2nd time I have called NC Computer Tech and it is the only company I will call and use for any computer issues. I first called Al about 3 years ago because my computer was fairly old and having a few issues. Because I own a business that depends on my computer, I needed to upgrade and he was super helpful and answered all my questions and recommended a new computer and got everything upgraded, transferred to the new machine and made sure everything was working properly.

A few days ago, I called him again to upgrade from Windows 7 to Windows 10. Again, he was able to come out quickly and get the upgrade done. Made some recommendations that would make my computer work better and got all that installed and done as well. He came out and got everything done in the time he said and made sure everything was working properly. NC Computer Tech is the only company I will have work on my computer and the only company i will go to for any computer questions. Al Williams is very knowledgeable, honest and trustworthy, and I highly recommend using him for any computer needs.

I've used Al for many years to work on all of my computers and will not use anybody else. He recently fixed my iMac. He's extremely knowledgeable, honest, and fair with his prices. I've recommended him to all of my friends and they're also happy with his service. He may not have hundreds of reviews on Google but he should. I know it's usually not his style to ask for a review and he's never asked me for one but I wanted to leave one for him. It was long overdue. Thanks for everything Al!

I have now used Al's computer repair services twice now. The first time in 2015 he replaced my hard drive and it has been working great ever since. This past week, I thought my computer was having issues and he came out and did a lot of testing which pointed to the monitor being the actual issue. For both issues he's recommended replacements, that I am very happy with. He's very punctual, turnaround time both times was about three days. On top of all that, he is a nice guy. I feel his fees are well worth his expertise and knowledge.

I needed somebody to come to my house to get my Mac and Windows systems on my network and talking to each other and I also needed my network printer connected. NC Computer Tech came out and had me up running very quickly. They also set up my NAS for my backups. I would highly recommend them.