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Business Details
26 Years
experience
Emergency
services
Your Trusted Partner for Managed IT Services & Cybersecurity Solutions
Since 2000, Tech Please has been a customer-first managed IT services provider, delivering 24/7 support tailored to businesses across industries. Our team of dedicated technicians resolves issues promptly, ensuring minimal disruption to your operations. With over 25 years of experience, we prioritize understanding client workflows to deliver solutions that enhance security, efficiency, and scalability. Our 99.8% satisfaction score and 10,000+ 5-star reviews reflect our commitment to personalized service and proactive problem-solving.

We operate as a partner, not a vendor, providing transparent communication and avoiding unnecessary technical jargon. Our expertise spans cybersecurity, cloud infrastructure, and strategic IT consulting, backed by a 30-second average response time on our LiveLine support. Headquartered in Red Bank, NJ, we serve clients nationwide, combining local accessibility with national capabilities to support business growth.
Services
Managed IT Services Cybersecurity Solutions Cloud Services 24/7 Helpdesk Support Server Management Network Infrastructure Virtual Desktops IT Strategy Consulting Rapid Response Hardware Management
Served areas
  • NJ, PA, NY, DE, MD
Details
  • Year established: 2000
  • Employees: 15
  • Licensed
  • Insured
Highlights and features
  • 25 years delivering reliable IT solutions with 99.8% client satisfaction
  • 24/7 support with 30-second response time via LiveLine assistance
  • 10,000+ 5-star reviews highlighting personalized, jargon-free service
  • Proactive cybersecurity and infrastructure management expertise
  • Nationwide service with local office presence in key regions
Associations and certifications
  • CompTIA
What people say
Prompt assistance Knowledgeable and courteous staff Impressive response time Enhanced security Reliable support
Website
Services
Managed IT Services
Our Managed IT Services provide continuous monitoring, maintenance, and optimization of your technology infrastructure. We handle network management, server virtualization, and hardware asset tracking to ensure seamless operations. With 24/7 support and proactive issue resolution, businesses benefit from reduced downtime, improved security, and scalable solutions tailored to their specific needs.
Cybersecurity Solutions
Our Cybersecurity Solutions protect against threats through advanced monitoring, endpoint protection, and vulnerability assessments. We implement firewalls, encryption, and incident response protocols to safeguard data. Clients receive regular compliance audits and staff training to mitigate risks, ensuring their IT environment remains secure against evolving cyber threats.
24/7 Helpdesk Support
Our 24/7 Helpdesk Support offers immediate assistance via LiveLine, resolving issues within 30 seconds of contact. Dedicated technicians provide personalized troubleshooting for hardware, software, and network problems. This round-the-clock service ensures minimal disruption to business operations, with clear communication and follow-up to prevent recurring issues.
Cloud Services
Our Cloud Services include infrastructure management, virtual desktops, and secure data storage solutions. We migrate systems to scalable cloud environments, optimizing performance and accessibility. Clients benefit from automated backups, disaster recovery plans, and integration with existing workflows, ensuring reliable access to critical business applications and data.
IT Strategy Consulting
Our IT Strategy Consulting aligns technology with business goals through customized roadmaps and vendor management. We assess current systems, identify growth opportunities, and implement cost-effective solutions. Services include virtual CIO support, infrastructure upgrades, and preventive maintenance to future-proof organizations against technological challenges.
Questions
What services does PCS offer?
PCS provides Managed IT Services, Cybersecurity, Cloud Solutions, 24/7 Helpdesk Support, Server Management, and IT Strategy Consulting tailored to business needs.
How quickly does PCS respond to IT issues?
Our LiveLine support connects you with a technician within 30 seconds, 24/7, for prompt resolution of critical IT problems.
Do you serve businesses outside Boston?
Yes, we provide IT services across New Jersey, Delaware, Maryland, New York, and nationwide with local office support.
How does PCS ensure cybersecurity?
We implement firewalls, encryption, vulnerability assessments, and staff training to protect against threats while maintaining compliance standards.
Can I cancel without long-term contracts?
Yes, we offer flexible month-to-month agreements without mandatory long-term commitments for all our IT services.
What sets PCS apart from other IT providers?
Our 25-year track record, 99.8% satisfaction score, and personalized approach prioritize your business goals over generic solutions.
Reviews (12)
Kath B.
Aug 10, 2022 Report
The people are personable, prompt, and courteous. I give them the issue, and they work with me to find the most convenient time and process to analyze and solve it. They post when they are done, and give an explanation if possible. Thorough!
Bridget M.
Aug 10, 2022 Report
Thank god for Tech Please. We recently moved and had major trouble setting up our computer and networking. The guys at Tech Please went above and beyond. Thanks to these guys we now have a seamless home entertainment and networking system.
Thomas Revell
Jun 14, 2021 Report
PCS is the most customer-focused, cost-effective IT company on the planet. Using PCS for IT needs is like having a full time IT staff across the hall without having any employee payroll, benefit costs or hiring.
Stacey McGraw
Jun 04, 2021 Report
I had such a great experience with Jeremias today! He is so pleasant and efficient, and diligent. He tried all options he could think of to ensure that my issue was resolved. He did not get off of the phone with me until all was fixed! Thank you Jeremias for saving the day!
Gary Blakeley
Dec 20, 2020 Report
When I first starting using PCS, I was told by their company CEO/president that they were an excellent customer service company that also did IT very well. He was spot -on. This is an excellent company in all respects - superlative customer service with highly qualified technicians and engineers.
Sarah Rickert
Dec 01, 2020 Report
My firm has been using PCS for several years and we recommend them to everyone. The tech team is phenomenal. Every tech we have worked with has been extremely knowledgeable, has great attention to detail, and are very responsive and quick to solve any issues. On top of that, the techs are very personable and have great attitudes, which is not something I have experienced at other tech support firms. My firm is extremely satisfied with their service!
Tanisha Johnson
Nov 22, 2020 Report
Hey Folks, I hope that you all are staying safe and taking care of yourselves. I am back with another great PCS review. I had the great pleasure of working with Ali on yesterday. Ali sat with my family and I on the phone for three plus hours trying to resolve an issue, when i tell you that he tried everything and then some. I can say that this effort did not go unnoticed and your time was so appreciated. Ali was able to indirectly meet my family and even chuckle a bit, . Thank you Ali for giving it a 1000% to my issue. I conclude by saying if i could give you 10 stars I would. Tanisha
Louis Konrad
Jun 25, 2020 Report
PCS has been excellent to work with since we made the switch 6 months ago. The tech team they have put in place for us has exceeded my team's expectations. Whenever we need help with a project or remote assistance regarding a computer problem they take care of it immediately. I strongly suggest them if looking for an MSP to manage your IT needs.
Frank Speziali Iii
Jun 10, 2020 Report
PCS has the ability to transform any digital work environment into an easy to use, secure, and productive solution. Personally, I feel they have increased our employee productivity and provided us with unique solutions during our recent network growth. I highly recommend PCS for your company's digital planning, engineering, and secure network solution needs.
Newc Mcc
Mar 04, 2020 Report
PCS is more than a "help desk", they are a partner in every sense of the word. Burns Engineering has worked with the PCS team for over a year now and our Service Delivery model has completely changed. Not only do they handle the day to day interaction with our users but they assist us with strategic efforts as well. The organization has a talented and caring staff to whom we entrust our company. We chose a great vendor whose leadership and team prove everyday why they are the best in the business. Thanks Matt McCloskey
Sondra Dublinsky
Feb 04, 2020 Report
PCS IT Computer Support Services is fantastic! Mike Z. and his team are dedicated to helping me solve any computer issue. They are patient, caring and an absolute asset to assisting staff at Legacy Treatment Services. Highly recommended!
Bill Emerson
May 31, 2018 Report
PCS is simply the BEST! As a business owner, I understand that technology is not perfect and challenges will occur. What I consider, is how my IT partner will address the issues. Will it be done in a timely and professional manner? Well, with PCS it is every time! You can always count on Anthony and his team! Additionally, since PCS is so proactive, we have very few issues.