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Business Details
30 Years
experience
Emergency
services
Your Trusted IT Solutions Provider Since 1996
Since 1996, RWC Tech Solutions has been a trusted provider of IT products and services for small to medium businesses and residential clients. Our commitment to affordable, professional solutions has allowed us to serve Minnesota, Wisconsin, and Iowa while supporting remote workers nationwide through managed IT services. In 2020, CH Corp acquired our assets to continue our legacy with the same dedicated team and trusted service. Our 26-year history includes opening a repair store in 2009 and relocating to our current 213 Bush Street location in Red Wing, MN in 2013. We maintain extensive inventory at our warehouse and retail store to meet immediate technology needs while planning for future growth.

Our approach combines flexible solutions with implementation follow-up to align with client budgets and expansion goals. As a full-service authorized service center, we offer 24/7 managed support alongside walk-in retail hours Monday-Friday 9a-5p and Saturday 9a-1p. Our team's expertise spans cloud solutions, data recovery, electronic repair, and security services. We prioritize customer satisfaction through transparent communication and tailored technology strategies. Backed by decades of experience, we remain dedicated to protecting client systems through proactive upgrades like our Windows 11 transition program ending October 2025.
Services
Managed IT Services Cloud Solutions Computer Repair Data Recovery VoIP Phone Systems Tech Support Electronic Recycling
Served areas
  • Rochester 15 mile radius
Details
  • Year established: 1996
  • Employees: 4
  • Licensed
  • Insured
Highlights and features
  • We offer 26 years of proven IT expertise since 1996
  • Our team provides 24/7 managed support services
  • We maintain a full-service authorized repair center
  • We implement proactive technology protection strategies
  • Our solutions scale with business growth and budget needs
Associations and certifications
  • Association of Computer Repair Business Owners
  • CompTIA
  • Better Business Bureau
  • Chamber of Commerce
Website
Services
Managed IT Services
Our comprehensive managed IT services provide continuous monitoring and maintenance for business systems. With 24/7 support coverage, we handle network security, software updates, and infrastructure management to prevent downtime. Businesses benefit from predictable costs and dedicated technical expertise while focusing on core operations.
Cloud Solutions
We implement scalable cloud solutions for business continuity and remote collaboration. Services include Microsoft 365 and Azure integration, data backup, and virtual infrastructure setup. Our cloud migration strategies ensure secure access to critical applications while maintaining compliance with industry standards for data protection.
Computer Repair
Our authorized service center handles computer and electronic device repairs for both businesses and residential clients. With on-site, remote, and walk-in options, we diagnose and fix hardware/software issues using genuine parts. The retail store in Red Wing carries essential components for immediate repairs.
Data Recovery
We specialize in retrieving lost or damaged data from various storage devices. Our technicians use advanced tools to recover files from failed hard drives, corrupted systems, or accidental deletions. Complementary backup solutions protect against future data loss through automated cloud and physical storage options.
Tech Support
Our support team assists with software troubleshooting, network configuration, and system optimization. Services include remote diagnostics, on-site visits, and phone support during extended business hours. We provide personalized guidance for both technical staff and end-users across multiple technology platforms.
Questions
What IT services do you offer for businesses?
We provide managed IT services, cloud solutions, network security, data backup, and 24/7 technical support tailored to small and medium businesses.
Do you offer computer repair for residential customers?
Yes, we provide computer and electronic device repair services for residential clients through our Red Wing retail location and remote support options.
Are your technicians certified and experienced?
Our team has over 26 years of combined experience with ongoing training in current technologies and holds certifications relevant to our service offerings.
What are your service hours?
Our retail store operates Monday-Friday 9a-5p and Saturday 9a-1p. Managed IT services are available 24/7/365 for business clients.
Do you service areas outside Red Wing?
We serve businesses in Minnesota, Wisconsin, and Iowa with on-site, remote, and phone-based technical support options available.
How do you handle emergency IT issues?
Our 24/7 emergency services respond promptly to critical system failures, with remote support available to minimize business downtime.
Reviews (12)
Jessica Mattson
Jun 17, 2022 Report
These guys are so helpful. They fixed my sons tablet in a matter of minutes! I also use them for my business technology issues and problems are always fixed promptly. Would highly recommend them!
Luke Harnly
May 27, 2022 Report
Item was priced incorrectly in store, manager promptly fixed the issue by giving a refund for difference. I appreciate customer service like this, he was very helpful today. I will return for future computer needs. Thank you.
Terese Bjornstad
Feb 28, 2022 Report
Chris from RWC Tech Solutions did an outstanding job of solving our wifi issues. He installed everything and made sure all of our devices worked before he left. 10/10 recommend this business!
Zach Stevenson
Jan 20, 2022 Report
I called them for my business regarding security concerns. They said as a business I would get priority and had a tech call me back right away and the following day they accessed my systems and added some additional security to my network and now have them monitoring it. I have never had such a good experience with and IT company as I have with them. I would give them more stars if I could! Highly recommended
Patrick Krawietz
Jun 28, 2021 Report
The screen on my laptop malfunctioned after I had bumped my laptop. I feared the worse. The RWC team quickly assured me, after hooking the laptop up to their monitor that my computer was OK and that it would just need a new screen or possible video card. The staff was friendly and professional.
Richard Dart
Jun 19, 2021 Report
Due to a series of very vexing and recurring issues with Google and all my needed apps, I chose to give RWC Tech a try, as a relative newcomer to the area. Great choice, excellent source, resolved the issues and at a very reasonable cost. Recommend without reservation!
Neal Newman
Apr 28, 2021 Report
Have used this place several times. They are outstanding. They give estimates prior to the work and they give options to save the customer money. This week extremely helpful. Got me in right away and solved what could have been major catastrophe.
Teri Clynch
Oct 11, 2020 Report
Paul was the very best help, could not have been nicer/ professional etc. He definitely deserves a raise! Great we have his help in pretty Red Wing.
Stephanie Onorato
Aug 02, 2020 Report
Paul at RWC was unfailingly polite and knowledgeable as he worked out the computer issue that had baffled me for two days. I can't speak highly enough of the customer service I received.
Craig Mueller
Feb 20, 2020 Report
I am very pleased with the experience I had with Redwing Computer from start to finish. It is stressful when your computer is down and both Paul and Chris went out of their way to answer my questions and put me at ease. They are knowledgeable caring people and I could not have asked for more. The service was professional and the prices were very fair. They even followed up after the fact. I will definitely both recommend and also use them again in the future. Thank you guys.
Jim Kulstad
Sep 13, 2019 Report
I can't say enough good things about the help I recently received from Red Wing Computers. I received a popup that looked like it might be a scam on my bank's website. Being computer illiterate I could not escape the site so I called Paul at Red Wing Computer in tears he walked me through my problem and waited while I tried to enter again and when the same site came up again I asked if I could come down and he readily agreed.

He explained my problem in a way I could understand and told me what to watch for in the future. Needless to say I left the store with a smile on my face and know where I can safely go with any future problems.
Joseph Sperlak
Apr 13, 2019 Report
Had my screen replaced for my Iphone and the digitizer went out within three months. It was a great price and the staff was friendly but proceed with caution when selecting aftermarket parts. I called and was told that it wasn't covered. Update: when the store heard there was a problem with the product they immediately reached out and are working to repair my phone. It's a local owned business with amazing customer service. Highly recommend.