Business Details
We have served West Palm Beach since 2008 from our single location on Okeechobee Boulevard. Our technicians diagnose computers, laptops, phones, and tablets at the bench before proposing any repair. We explain the scope, timing, and charges in plain language and wait for your approval before starting work. Our bench workflow separates computer hardware, mobile devices, and data recovery into specialized stations. We handle everyday failures such as cracked screens, slow performance, and charging issues alongside complex board-level diagnostics. Our business IT division provides managed services, Microsoft 365 administration, networking, and cybersecurity for local companies.
We publish real-time Google reviews so prospective customers see unfiltered feedback from recent pickups. Customers walk into the same storefront for drop-off, questions, and pickup without being shuffled between locations. We serve Palm Beach County communities including Wellington, Royal Palm Beach, and Boca Raton from our West Palm Beach shop. Our team believes good repair relies on inspecting the right evidence rather than guessing at symptoms. We stand behind completed work with warranty coverage that varies by job and is disclosed upfront. We answer the phone directly at 561-819-9999 and offer online scheduling for convenience.
We publish real-time Google reviews so prospective customers see unfiltered feedback from recent pickups. Customers walk into the same storefront for drop-off, questions, and pickup without being shuffled between locations. We serve Palm Beach County communities including Wellington, Royal Palm Beach, and Boca Raton from our West Palm Beach shop. Our team believes good repair relies on inspecting the right evidence rather than guessing at symptoms. We stand behind completed work with warranty coverage that varies by job and is disclosed upfront. We answer the phone directly at 561-819-9999 and offer online scheduling for convenience.
Highlights and features
- We have operated from same West Palm Beach address since 2008.
- Our technicians diagnose devices at bench before any replacement.
- We explain repair scope, timing, and charges before starting work.
- Our Google reviews update automatically showing real customer feedback.
- We serve Palm Beach County businesses with on-site IT support.
Services
Computer Repair
Our computer repair service diagnoses hardware and software failures including power issues, cooling problems, and performance slowdowns. Technicians inspect internal components at the bench to identify the root cause before replacing any parts. We provide upfront timing and cost estimates for approval prior to beginning work.
Laptop Repair
We fix laptop screens, batteries, keyboards, charging ports, and cooling systems for all major brands. Each device undergoes targeted diagnostics to match the repair to the specific symptom rather than a generic package. Customers receive a clear explanation of the required work and warranty details before approving the repair.
Phone Repair
Our phone repair bench addresses cracked screens, battery degradation, and charging port failures for smartphones and tablets. Technicians start with visible damage assessment and internal testing to determine the most reliable fix. Repair scope, parts pricing, and turnaround time are communicated clearly before any work begins.
Data Recovery
We assess failed drives, deleted files, and non-booting systems to determine recovery feasibility and cost. The process begins with drive diagnostics to avoid further data loss during extraction attempts. Clients receive a detailed report of recoverable data and pricing options before authorizing the recovery effort.
Business IT Support
Our business IT support delivers managed services, Microsoft 365 administration, networking, and cybersecurity for Palm Beach County companies. Technicians provide on-site and remote assistance tailored to operational needs and compliance requirements. Service agreements include transparent response times, monitoring scope, and predictable monthly pricing.
Videos
Reviews (26)
Shaun Harrington
Aug 10, 2022
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Very grateful for this company! My Sony Viao laptop is 7 years old and was having issues acquiring and maintaining a charge. Sony no longer makes computers so they were unable to help me with my issue. Best Buy Geek Squad was also unable to assist. My laptop worked great and is loaded with great components - it would have cost me $1,500 - $2,300 to get something new that is comparable. Fix My PC Store was friendly, fast and reasonable! Thank you so much for all that you do.
Joe Schwartz
Aug 10, 2022
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My experience was outstanding and very professional. John did a great job in a reasonable time in getting my laptop working again.
Stephanie
Aug 10, 2022
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This is not the first time I have hired this company for services I was or am in need for and there is a good reason why I always hire this company. It's quite simple...They are reliable, HONEST, extemley knowledgeable and very patient (explaining tech procedures and etc) which we all know is a rarity these days. I am by far not a technical person so these are my "go to guys" for all my technical needs whether it may be for cell phone repairs, computer issues, advise on what type of computer / product to purchase or security cameras that they have installed for my home and office.
I have all and nothing but positive things / comments to say not only about the company and it's services they provide but, also for all the employees that work with this company especially Andrew. Ther professionalism and customer service skills are really impeccable. It is a true pleasure to perform business with this company and I hands down HIGHLY RECOMMEND them for any technical issues you might be experiencing or might be in of advice on.
I have all and nothing but positive things / comments to say not only about the company and it's services they provide but, also for all the employees that work with this company especially Andrew. Ther professionalism and customer service skills are really impeccable. It is a true pleasure to perform business with this company and I hands down HIGHLY RECOMMEND them for any technical issues you might be experiencing or might be in of advice on.
Stanley Palmer
Aug 10, 2022
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My laptop failed and was not allowing access to Windows 10. I was desperate and needed someone to repair it quickly. A Google search revealed that Fix My PC Store was basically down the road from me. Contacted them and they offered an expedite service that would put my PC on the bench immediately. Jumped on that offer.
Results were:
I had my laptop back in less than 24 hours. Even more amazing was that my desktop files were all there. Programs such as Office, Adobe, etc were not because those they could not recover/reinstall which for me was not a big deal.
Service is outstanding from the front desk all the way to the techs. If you need your computer/laptop repaired this is the place. Their typical service time is 24-48 hours.I am sharing my experience with all my friends. This is a truly professional store.
Results were:
I had my laptop back in less than 24 hours. Even more amazing was that my desktop files were all there. Programs such as Office, Adobe, etc were not because those they could not recover/reinstall which for me was not a big deal.
Service is outstanding from the front desk all the way to the techs. If you need your computer/laptop repaired this is the place. Their typical service time is 24-48 hours.I am sharing my experience with all my friends. This is a truly professional store.
Michael Stovall
Aug 10, 2022
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This company by far is the best. I have been working with the owner Andrew and he is professional, honest, up front, friendly, and is always providing superior customer service. I had a hard issue with my camera system and he took the job and made miracles happen. His staff is professional and gives the customer superior customer service. They are friendly and knowledgeable about what they do. I will never go anywhere else. You want the best you will get that with this company.
June Brack
Aug 10, 2022
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Josh was very patient and made me feel very comfortable and made my worries go away. I will only not trust anyone else with my computer. Very professional and knowledgeable. Josh you were great and I appreciate all your help. I feel like I could call you for any of my problems with my computer. He was also my daughter's recommendation and she was absolutely right.
Elizabeth Williams
Aug 10, 2022
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They're awesome guys!! Very professional and polite and know what they're doing!!! Definitely 5 stars!!!
Amanda Nicole Lamboglia
Aug 10, 2022
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They are excellent and very efficient. For someone who is not tech savvy, they sure make it a breeze for me.
Amanda Nicole Lamboglia
Aug 10, 2022
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They are excellent and very efficient. For someone who is not tech savvy, they sure make it a breeze for me.
Daniel Mucha
Aug 10, 2022
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I am a pretty smart guy when it comes to technology, I like to work on my PC all the time and do my own repairs. But when I ran into an issue I was having with my PC, I knew right away who I would turn to. I don't like to go to Geek Squad, because they charge too much, and the wait and service is not ideal. I've known Bryan and Andrew for many years, and know they are the best people in town to fix my PC. I brought my computer into his shop, and he was very fair with pricing...
Brandy Page
Aug 10, 2022
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First time in the store, we called prior about an old fan. Gentleman was very nice. (wish I remembered the name) Looked for my fan came out and the fan wasn't the right output. Came back with a used one that would work and just gave it to us. Got some dust cleaner and left. Plesant first time experience will recommend and go back in the future before anywhere else. Thank you for fora pleasant experiance.
Elaine Shelton
Mar 15, 2022
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Very professional and very patient with all my questions. Cleaned out malware, installed new anti-virus program and spruced up my computer. They also repaired my cell phone that I'd been having problems with. I googled recommend them.
Mike S.
Jan 29, 2022
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I had a recent problem with my CPU overheating and believed it to be the water pump not working. The guys here took a look confirmed my problem. I provided them a new AIO water cooler which they installed for me. They saw that some of my wiring was done incorrectly and fix my wiring issue as well and moved some of my fans around to improve airflow no extra charge. I'm super satisfied with the service the gentleman in the store provided. The guys that help me were Ben and Zack. They were very kind and helpful, and made sure to take the time to explain any questions I had. Would definitely be going back to them again in the future.
Paulette Uscoveragenow
Jan 28, 2022
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So, my laptop was messed up.to say the least. I have been to place before for another laptop. But how they fixed mine was awesome. Its running faster, and they pin pointed what the exact problem was in order to fix it. Worth every penny.
Don Sanborn Jr
Jan 25, 2022
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I used to be pretty proficient with Computers. But technology progressed faster than me. Hired "Fix My PC" to transfer my files from my old computer to a new one. After leaving the computers for service, they called and suggested I "update" my brand new computer for $69. Fine. After picking up my computers, I discovered that my old computer would no longer turn on. I returned to the shop to have my computer looked at.
The Technician was able to evaluate and repair a loose wire from the previous Service request. So. Thanks for diagnosing the issue with the loose wire, (poor prior service with the previous work order), and returning my old computer in it's original state!
The Technician was able to evaluate and repair a loose wire from the previous Service request. So. Thanks for diagnosing the issue with the loose wire, (poor prior service with the previous work order), and returning my old computer in it's original state!
Astrid
Jan 13, 2022
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We have been using Fix my PC store for years. They are always great and very professional, and even better explain what went wrong and what was done. I highly recommend them!
Tiffany T.
Nov 29, 2021
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This store has helped me tremendously on several occasions. I recommend them. I really like their professionalism and quality service. Reasonably priced and good location. They've repaired a laptop screen, cell phone screen and two PCs.
Rudy Wisener
Nov 26, 2021
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These guys were courteous competent and prompt. Our hard drive was broken and they replaced it with an upgraded one and it worked out.
Anna Magdelena Harding
Jul 14, 2021
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These guys are the best! I was in a desperate situation after my cup of coffee spilled on my laptop and it was dead. In the middle of a huge project, they were actually able to save the hard drive, and sell me a refurbished all-in-one. It was door-to-door service by the technician several times. I couldn't be more grateful!
Mary Reese-Jones
Jul 14, 2021
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Fix My PC Store is a great company to use for all your computer repair needs. I've depended on their service for over 6 years now and they've always succeeded my expectations. I purchased a used computer several years ago and it works perfectly. Support our local businesses. Support Fix My PC Store. You won't regret it
Candace V.
Nov 18, 2016
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Great service and fast! I had a cracked iPhone screen, they offered 30 minute service, fantastic. They were friendly and professional. I highly recommend FIx my PC Store for phone screen repair.
Alycia S.
Jun 24, 2016
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All around excellent company. I was always informed as to what the status of my PC repair was and it was fixed promptly. This company went beyond my expectations. Highly recommend.
William B.
Feb 18, 2016
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Using the internet and self help tools from Dell, I had self diagnosed that the problem was a motherboard failure. I told that to the tech, and indicated that I would have the motherboard repaired if the costs weren't too high. Was advised that I had a top end chip (i7) and it would be worth fixing. A few hours later they confirmed the motherboard was bad but said that it would cost $500 for a new board plus $179 labor, more than a cost of a new PC. So, I wasted $40.
Seth C.
Jun 10, 2015
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Excellent service. Rapid turn around. They did exactly what they said they would and could do. Thanks!
Bhrandon H.
Jul 10, 2014
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I have definitely had my fair share of PC repair store horror stories and this is the best experience I've had at PC repair store, by far. They helped me remotely configure my MacBook Pro to run windows 7 virtually. Excellent support! I highly recommend!
Skip C.
Oct 18, 2013
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I brought my Asus k53s in to Brian and Andrew about 6 months ago when i first moved back to Florida because it needed to have the power jack resoldered onto the mainboard. I'm no slouch when it comes to fixing my own computers, but years of amphetamine use has left me with an inability to hold my hands steady enough to solder. I called around to quite a few local and corporate pc repair stores, (ubreakifix, nettechconnect, geeksquad) and they all wanted exorbitant fees plus parts. Dont ask me how a 6 dollar component suddenly costs $50 from geeksquad, but it does. At any rate, Fixmypcstores prices were fair, and the work was quality and done properly the first time. I would happily bring any pc with an issue to them.