Need fast computer repair, printer troubleshooting, or expert email support that works? MicroSec delivers same-day IT and cybersecurity solutions for Windows, Mac, and small business systems across the U.S. with no confusing jargon or delays.Were a registered trademark, U.S.-based company trusted by over 1,600 clients for virus removal, Microsoft 365 login fixes, Outlook sync problems, printer offline errors, and cybersecurity protection for seniors, home users, and micro business owners.
Top-Rated Computer Help Services:
Computer tune-ups (Mac & Windows 11/10)
Virus, malware, and pop-up removal
Email troubleshooting (Outlook, Gmail, sync issues)
Printer setup & fix (HP, Canon, Brother, Epson)
Microsoft 365 login & account recovery
New device setup, file transfer, and Wi-Fi sharing
Network support & NAS configuration
* Personal password manager setup
Cybersecurity for Home & Business:
Antivirus and endpoint protection
Ransomware defense and password security
Email filtering and account lockout help
Monthly IT plans for small offices
* Password Manager
* Cybersecurity Insurance
Served areas
- Waterford, New York, Albany, New York, Troy, New York, Schenectedy, New York
Business details
- Year established: 2023
- Employees: 6
- Licensed
- Insured
Highlights and features
- Hourly pricing
- Locally Owned
Associations and certifications
- BBB certified
- Yelp verified
Payment methods
- Debit cards
- Credit cards
Services
MicroSec offers various repair and maintenance services. If you are looking for computer consultants near me don't forget to look for us. We have customized services which include:Software Troubleshooting: Resolving operating system errors, crashes, and application issues. We do not want your software issues to slow you down and thus we are here to make sure your system works fine.
Virus and Malware Removal: Cleaning and protecting your system against harmful software. Viruses can affect your valuable data and it is very important to make sure your device is protected against any threats.
Data Recovery: Retrieving lost or accidentally deleted files. Don't panic about the lost data files, just get in touch with our expert team and they will take care of it for you.
At MicroSec, we specialize in restoring laptops to peak performance with expert precision. Our team handles a wide range of issues, from software glitches to network problems, ensuring fast and reliable solutions. We provide thorough virus removal, software updates, and performance optimization. Remote and on-site services are available, all delivered with transparency, professionalism, and minimal downtime. Trust us to protect your device while keeping it running efficiently. Malwarebytes Installation
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At MicroSec, we provide professional Malwarebytes installation to protect your devices from evolving cyber threats. Our team ensures the software is correctly configured for optimal security, offering real-time scanning and advanced malware detection. Whether for personal or business use, our solutions safeguard against viruses, ransomware, and phishing attacks. We combine expert knowledge with tailored service to keep your systems secure and reliable. Cybersecurity Services
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At MicroSec, we deliver comprehensive cybersecurity services designed specifically for small businesses, ensuring your data, devices, and operations remain fully protected. Our team provides tailored solutions, proactive monitoring, and employee training to guard against ransomware and other cyber threats. We combine local expertise with professional guidance to create secure, reliable, and cost-effective protections. Partnering with us ensures your business maintains operational integrity while navigating an increasingly digital landscape. 
Reviews (20) Roy Teeples
Aug 27, 2025
Dorothy Noriea
Aug 27, 2025
Bruce Jennings
Aug 26, 2025
Judy Klingensmith
Aug 26, 2025
Woah!! that was indeed an awesome experience. So what happened was I was getting all sorts of pop-ups and I knew by the look of it that it was suspicious and need my computer checked cleaned and secured. Thumbtack got me connected to Microsec and they just proved themselves by providing such an amazing virus removal service and computer repair service. They really have done a great job and also I dont have to buy a new computer now.
R. Gray
Aug 24, 2025
Dave from Microsec was respectful and understanding with my computer repair and email troubleshooting request. I had a breakdown because of my Google Workspace Email got compromised and no email was going through. HE completely fixed it and learned a lot about the ways I can keep myself protected. I liked the password manager which I will definitely use too.
Pete McKibben
Aug 23, 2025
Desktop was outdated and constantly giving me trouble until I reached out to the folks at MicroSec. The computer repair service was quick, professional, and exactly what I needed. Dave handled all the updates, reboot, and pc optimization without me having to take my computer anywhere. MicroSec is definitely who I will be knocking again when my computer starts acting up.
Thomas Reynolds
Aug 22, 2025
This experience was fast and all my concerns and questions were answered. Microsec saved my day as I was not being able to resolve my cut and paste situation. As communicated to them, their tech Raul was able to work on Microsoft Office troubleshooting and also showed me the mistake I was doing. It looks like all my issues were resolved with the computer repair and happy to get back to work.
Becky Moore
Aug 20, 2025
Tank Murdock
Aug 20, 2025
After much research finally found Microsec who delivered just like I expected things to be. My computer is secured via Bitdefender antivirus along with my browsers. My tech was Raul and I would particularly recommend him as he dealt with me with great deal of patience. He understood what I needed and went above and beyond to make it a worthy computer repair experience.
Kelly Mycat
Aug 19, 2025
Jack Rea
Aug 16, 2025
Wesley Nakashima
Aug 16, 2025
Im so glad I found MicroSec for my computer repair in Mililani, HI. I was struggling to upgrade my Dell XPS desktop from Windows 10 to Windows 11, and every time I tried, it gave me an error and wouldnt load. The technician from MicroSec connected with me remotely and diagnosed the problem quickly. Not only did they get the Windows 11 upgrade working, but they also optimized my system, backed up my files, and explained everything in simple terms.
Daniela Zenon
Aug 15, 2025
Dwight Mcgraw
Aug 08, 2025
Lyle Stromsodt
Aug 08, 2025
I was pleasantly surprised that MicroSecs remote IT support team called me right away after I requested help with my computer issues. They are a real savior in tech support, and they worked on my system promptly, addressing all the issues mentioned and ensuring the computer repair experience was truly top-notch. The best part is their professionalism and expertise in troubleshooting. One can hire them for home or business IT needs and be rest assured they will get the best services.
James O'Gara
Aug 08, 2025
Harmful pop-ups were completely blocking the screen on a Dell desktop when MicroSec stepped in with fast and secure remote support. Within minutes, their team removed the malware, restored system access, and fine-tuned the computer for better speed and stability. Their remote virus removal and PC optimization service is efficient, professional, and perfect for anyone needing quick help without leaving home. Highly recommended for anyone facing pop-up issues, slow performance, or hidden threats.
John Baize
Jul 17, 2025
Ed Conway
Jul 04, 2025
This Windows 10 laptop was having issues with all the pop-ups in it and Microsec fixed it promptly based on my request. The guy at the company was polite and diligent with my computer repair. They optimized the computer and also gave me security tips and got me secured with Bitdefender. It was well worth the time I would say!!!
Jennifer Smith
Jun 30, 2025
Sandra Posey
Jun 16, 2025
Was having major trouble accessing websites and AT&T told me I needed a full HP desktop reset. Thankfully I found Microsec from Waterford NY, and they handled everything remotely. Not only did they fix the issue, but they also gave my computer a full tune up since it hadnt been optimized in ages. Now everything runs smoother, and Im back online without restrictions. Highly recommend their professional and prompt remote support!
