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Ribbit Computers Ribbit Computers
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Business Details
22 Years
experience
Your Trusted Partner for IT Services & Computer Repair in Wichita
Founded in 2004 by Alex Harb, Ribbit Computers has established itself as a trusted local provider of computer repair and technology solutions in Wichita, Kansas. Our expertise spans hardware and software repair, custom gaming PC builds, on-site and remote support, and comprehensive data protection services. With three convenient locations in West Wichita, Northeast Wichita, and Derby, we serve both residential and business clients across the region. Our team of certified technicians combines decades of collective experience with a commitment to personalized service, ensuring every client receives tailored solutions that meet their unique needs.

We specialize in repairing computers, smartphones, tablets, and gaming consoles, while also offering new and refurbished devices to suit every budget. Our transparent diagnostic process includes a 10-15 minute initial assessment, with clear pricing options for quick fixes or more complex repairs. Backed by glowing customer testimonials praising our responsiveness, technical expertise, and friendly service, we continue to grow while maintaining our founding principle of community-focused technology support. Our operating hours from 10am-7pm Monday-Saturday ensure accessibility for all our clients.
Services
Custom Gaming PCs Computer Repair Soldering Repair Phone Repair Gaming Console Repair On-Site Services Remote Support Data Backups
Details
  • Year established: 2004
Highlights and features
  • Locally owned since 2004 with three convenient Wichita-area locations
  • Certified technicians with expertise in complex computer repairs
  • Offering both in-store and on-site service options
  • Transparent diagnostic process with clear pricing options
  • Consistently praised for exceptional customer service in reviews
What people say
Polite and responsive Experts at what they do Affordable, quick same day service All-around good people Helpful, informative, and calm
Update Listing
Services
Computer Repair
Our comprehensive computer repair covers hardware/software issues, virus removal, and operating system reinstalls for desktops and laptops. Certified technicians handle complex diagnostics and repairs with transparent pricing. Services include hardware upgrades, drive replacements, and battery services for both Windows and Mac devices.
Custom Gaming PCs
We create tailored gaming systems with specifications matching your performance needs and budget. Options range from entry-level Tadpole systems to high-end Bullfrog builds featuring latest-generation components. All custom PCs come with Windows OS installation and comprehensive testing.
On-Site Services
Our technicians provide equipment repair and setup services at your location for added convenience. Available across Wichita and Derby areas, this service eliminates transportation needs while maintaining our high repair standards. Ideal for businesses and home users with multiple devices.
Remote Support
Secure remote assistance resolves software issues without requiring physical device transport. Using Splashtop technology, our experts can troubleshoot and fix problems from any location. Particularly effective for virus removal, software configuration, and system optimization tasks.
Phone Repair
Specialized smartphone repair services include screen replacements, charging port fixes, and water damage recovery. Technicians handle same-day repairs for common issues with clear pricing. Service covers all major phone models and includes diagnostic evaluation before any work begins.
People
Alex Harb
Founder
Alex Harb established Ribbit Computers in 2004, growing it from a single repair shop to a multi-location technology solutions provider. With deep technical expertise and community focus, he leads a team of certified professionals delivering quality service across south-central Kansas.
Questions
What computer repair services do you offer?
We repair all types of computer hardware and software issues, including virus removal, hardware upgrades, operating system reinstalls, and component replacements for both Windows and Mac devices.
Do you provide on-site computer service?
Yes, we offer on-site services across Wichita and Derby areas with technicians available to visit your home or business for equipment repair and setup.
What are your business hours?
We're open Monday through Saturday from 10am to 7pm at all three locations. Our stores are closed on Sundays but offer 24/7 online support options.
Do you repair mobile devices?
Yes, we repair smartphones and tablets including screen replacements, charging port repairs, and water damage recovery with same-day service options available.
What payment methods do you accept?
We accept major credit cards, debit cards, and cash payments. Payment options may vary slightly between our different service departments.
Can you build custom gaming PCs?
Yes, we create custom gaming systems tailored to your specifications and budget, ranging from entry-level builds to high-performance gaming rigs with latest components.
Reviews (6)
Felix Dobosz
May 12, 2022 Report
I went to Ribbit Computers because of a PC hardware issue. Joseph was friendly, knowledgeable and very helpful. He showed alot patience and answered all my questions to resolve my issues. Thank you Joseph at Ribbit. 5 stars!
Gloria N.
May 06, 2022 Report
I had a security virus that over took my computer and could not get out of. I called Ribbit and they said bring my laptop in and if they can fix it it would be $60.00. I said ok and brought it in. He said it was a simple fix and charged me nothing. Very unexpected but very appreciated.
Long Line
Sep 27, 2021 Report
Aizik helped me with my MacBook Pro that I had screws I believed were stripped beyond repair. He swiftly solved the problem free of charge. I cannot recommend Ribbit enough!
Kirk Haney
Sep 18, 2021 Report
Though the mouse that I purchased originally did not work I took it back and got a second mouse of the same kind, which also did not work with my computer. But I received excellent service and no questions asked return on the first mouse, and I left the second mouse at the store. I did not want to deal with it anymore.
Kimberly Voth
Jun 26, 2021 Report
They get 1 star for being more knowledgeable about computers than me. Downsides: 1) They do not sell any NEW (comes in the original box) computers, only refurbished. I did not find this out until I had to replace the computer they ran diagnostics on. 2) While they were up front about the cost of diagnostics and backing up/transferring data, they were NOT up front about the length of time to back up the data and transfer to a new computer.

After calling to check on the back up, they said it would take 3 days. After calling to see how long the transfer would take, they said 3 days. This means I must be without a computer for a week. Not good in the middle of a pandemic, when so many people are working from home via the internet and their computer. 3) This type of service is not convenient for people who live and work 45-60 minutes away and have to make 3-4 trips to Wichita in a week and a half just to have a working computer. Especially, in the midst of extra-cold, extra-snowy weather. Bottom line: I will go elsewhere next time I have computer issues.
Esam S.
Jun 02, 2021 Report
I'd bought a great refurbished laptop some years ago from Ribbit. Still going great with a few tweaks here and there. Took it to them yesterday because a MS Windows update was not functioning. The two gentlemen diagnosed the issue, spent about 15 minutes doing so, and showed me a fix that I could do at home.which worked. They wouldn't accept any payment for the time spent since "we just showed you how to do it". Have always been impressed with their professionalism and honesty and they don't disappoint. My next laptop is coming from.you got it. Ribbit!