Business Details
45 Years
experience
Emergency
services
24/7 IT Services in Joliet, IL
Founded in 1981, Discount Technology Workforce has built a reputation as a trusted provider of comprehensive IT solutions for businesses, nonprofits, and local governments. Our founder, Gary Fuqua, brings decades of expertise as a CISSP-certified professional with prior leadership roles at RSM McGladrey, one of the nation's largest consulting firms. We specialize in network security, computer repair, software development, and data recovery, offering tailored services without mandatory annual contracts. Our hourly billing model ensures clients only pay for what they need, while our 24/7/365 support guarantees immediate assistance during critical moments. With experience spanning technology systems from the 1980s to present, we excel at solving complex legacy infrastructure challenges and modern IT demands.Our commitment extends beyond technical excellencewe actively contribute to community initiatives like free computer education at MorningStar Mission. From forensic database analysis for financial institutions to implementing robust video surveillance systems, we combine technical mastery with ethical responsibility. Our team's diverse certifications and hands-on experience with over 40 years of technology evolution position us to address any IT challenge. We pride ourselves on transparency, charging no fees for unsuccessful data recovery attempts and maintaining open communication throughout every project. Whether developing custom software solutions or securing networks against emerging threats, our approach prioritizes long-term client success over short-term gains.
Services
Network Security
Computer Repair
Software Development
Data Recovery
Video Surveillance
Website Design
Access Control
Legacy System Support
Details
- Year established: 1981
Highlights and features
- 24/7 emergency IT support available year-round
- No mandatory annual maintenance contracts required
- Free data recovery diagnostics with no charge if unsuccessful
- CISSP-certified expert with FBI forensic investigation experience
- Community technology educator since 2012
Associations and certifications
- CISSP
Services
Network Security
Our network security services protect business operations through proactive threat detection and mitigation strategies. We implement customized firewall configurations, intrusion prevention systems, and regular security audits to safeguard sensitive data. With CISSP-certified expertise, we help organizations maintain compliance with industry regulations while defending against evolving cyber threats.
Data Recovery
Specializing in critical data retrieval from failed storage devices, we offer no-charge diagnostics and work with advanced tools to recover lost information. Our technicians handle both physical hardware failures and logical data corruption scenarios. Clients only pay when we successfully recover their essential business data, with no obligation if recovery proves impossible.
Software Development
We create tailored software solutions addressing unique business requirements that commercial off-the-shelf products cannot meet. Our development process includes requirements analysis, system architecture design, and ongoing maintenance support. From small departmental tools to enterprise-wide applications, we deliver scalable solutions aligned with organizational workflows.
Computer Repair
Comprehensive computer repair services cover hardware diagnostics, component replacement, and system optimization for business environments. We support both legacy equipment and modern systems, minimizing downtime through rapid response and spare parts inventory. Our technicians handle everything from routine maintenance to complex system failures.
Video Surveillance
We design and install commercial video surveillance systems to protect business premises and assets. Our solutions include high-resolution cameras, remote monitoring capabilities, and integration with access control systems. With experience in law enforcement collaboration, we ensure systems meet evidentiary requirements while providing real-time security monitoring.
People
Gary Fuqua
Founder
CISSP-certified IT professional with 40+ years experience, former RSM McGladrey managing director, FBI forensic database analyst, and creator of security systems for financial institutions. Teaches free computer classes at MorningStar Mission weekly.
Questions
What IT services do you offer for local businesses?
We provide network security, computer repair, software development, data recovery, video surveillance, website design, and legacy system support for Joliet businesses.
Are your technicians certified in cybersecurity?
Yes, our founder Gary Fuqua holds the CISSP certification, the first ANSI-accredited credential in information systems security.
Do you offer emergency IT support?
We provide 24/7/365 emergency services with no after-hours charges for critical system failures and security incidents.
How are your services billed?
All services are billed hourly with no mandatory annual contracts. You only pay for the actual time spent on your specific needs.
What happens if data recovery fails?
We charge nothing for unsuccessful data recovery attempts. Our diagnostics and recovery process carries zero financial risk to clients.
Do you work with nonprofit organizations?
Yes, we've supported local nonprofits with technology solutions since 1981, including free computer education programs at MorningStar Mission.
