Business Details
21 Years
experience
Emergency
services
Your Trusted IT Partner in Ann Arbor
At Arbor Computers, we are Microsoft certified professionals with over two decades of experience in computer repair and IT support. Our team provides on-site assistance with same-day response times, offering warranty work and friendly service for both home and business clients. We specialize in network and computer support for small to medium businesses across Ann Arbor, Chelsea, Dexter, Jackson, Saline, and Ypsilanti. Our services include server and desktop support, laptop and desktop repairs, networking solutions, managed IT services, and virus removal. We pride ourselves on offering free pickup and delivery, 24-hour turnaround times, and a 100% satisfaction guarantee.Our owner personally handles all customer communications, ensuring prompt resolution of issues without voicemail barriers. We serve residential and commercial clients seven days a week, including holidays and late hours, without premium charges. Our Microsoft certification and Dell PartnerDirect registration underscore our technical expertise. We prioritize customer education to enhance system understanding and efficiency. With over 700 five-star reviews, our reputation for quality service has grown through word-of-mouth and referrals.
Services
PC Repair
Gaming Builds
IT Support
Virus Removal
Data Recovery
Dental IT
Managed IT
Server Setup
Cybersecurity
Details
- Year established: 2005
Highlights and features
- 20+ years of IT experience with Microsoft certification
- Same-day response and free pickup/delivery
- 100% satisfaction guarantee with no fix, no fee policy
- 24/7 emergency support for critical network outages
- Owner-managed communication for personalized service
Associations and certifications
- Microsoft
- Dell PartnerDirect
What people say
Knowledgeable staff
Prompt service
Successful complex repairs
Exceptional support
Reliable solutions
Services
PC & Mac Repair
Our PC and Mac repair service addresses hardware and software issues with quick turnaround times. We diagnose problems transparently before repairs, guaranteeing fixes or refunds. Services cover desktops, laptops, and all-in-ones, emphasizing longevity to reduce electronic waste. Our technicians use original parts for screen replacements and power component repairs.
Gaming Builds
Custom gaming PC builds tailored to individual performance needs. Our experts recommend compatible hardware configurations for gaming, video editing, or general use. We optimize airflow and component compatibility while maintaining budget-friendly pricing. Services include full system assembly and performance testing for reliability.
Dental IT Services
Specialized IT solutions for dental practices with HIPAA-compliant systems. We manage dental software integration, server maintenance, and cybersecurity protections. Services include VoIP phone systems, data backup, and disaster recovery tailored to dental office workflows. Our team supports software platforms like Dentrix and Eaglesoft.
Managed IT Services
Proactive IT management with 24/7 monitoring for businesses. Our services include network maintenance, cybersecurity protection, and cloud data backup. We offer emergency response within one hour for remote issues and two hours for on-site visits. Solutions scale for small to medium businesses across Southeast Michigan.
Data Recovery
Professional data recovery from failed storage devices including hard drives, SSDs, and memory cards. We handle accidental deletions, hardware failures, and liquid-damaged devices. Our technicians use specialized tools to recover critical files like documents, photos, and business data from various device types.
Questions
What IT services do you offer for small businesses?
We provide server maintenance, network security, cloud backups, and 24/7 monitoring. Our services include cybersecurity protection, software support, and emergency response within two hours.
Do you repair both PCs and Macs?
Yes, we repair all PC brands and Apple devices including iMacs, MacBooks, and desktops. Services cover hardware replacement, software issues, and performance optimization.
Can you build custom gaming PCs?
Our custom gaming builds offer tailored performance for gaming, video editing, or professional applications. We assist with component selection, assembly, and performance optimization within your budget.
What dental IT solutions do you provide?
We offer HIPAA-compliant IT services for dental practices including software support, server maintenance, cybersecurity, and VoIP phone systems tailored to dental office needs.
Do you offer emergency computer repair?
Yes, we provide emergency services for critical issues with one-hour remote response and two-hour on-site assistance for network outages and urgent business needs.
What warranty do you provide?
We offer a 100% satisfaction guarantee with free re-service if issues persist. Hardware replacements include manufacturer warranties, and labor is covered for 90 days.
Reviews (5)
Karlane Belaire
Apr 26, 2022
Report
From the first moment I spoke with someone at Arbor Computers, everyone was very helpful. I brought in my liquid-damaged laptop right away, and within three days, it was ready for me to use again. When we picked up the laptop, the staff and owner sat down with us to make sure everything was like it was. Wonderful, friendly, very competent.
Sam Kaiser
Apr 17, 2022
Report
It's good that there is a computer store like this one in Ann Arbor. They are knowledgable and personable. I had issues with my charging set-up, and they were able to figure out the problem. They have a strong knowledge of hardware and software and will be able to provide you with relevant information. I would recommend them to people having computer issues, including students.
Anonymous Anonymous
Feb 22, 2022
Report
Amazing customer service and knowledge. Not only will these guys diagnose and repair any computer issue you have, but they're also honest about it. They give you the best prices and really do the best for your computer, even if it means them missing out on some money! Super trustworthy and overall best PC repair shop I have been to.
John Sharp
Feb 21, 2022
Report
I had a great experience with Arbor Computers. My old (very old) HP desktop wasn't booting, so I took it in to see if it made sense to repair or simply recover the data. They were able to quickly diagnose it, advise me on what it would cost to repair, and were upfront in recommending recovering the data being that it was more expensive to repair than it was worth in computing power. The staff and owner were very friendly to me and my wife, the office is clean and has beverages / snacks, and the price was fair. Great experience all in all. Definitely recommend!
Margaret Hoeft
Feb 13, 2022
Report
I would highly recommend Arbor Computers to anyone. We have used this business many years, Moin is very knowledgeable, professional, kind and patient. His employees are a reflection of the same professionalism. The new office is easily accessible and pleasant. If you need a new computer, repairs on an existing computer please give him a call!
