Business Details
19 Years
experience
Emergency
services
Your Trusted IT Partner in Birmingham
Wilson Computer Support was founded in 2007 with a mission to deliver reliable and professional IT services to businesses and individuals in Birmingham. Our team of experienced technicians specializes in proactive network monitoring, cybersecurity, and comprehensive technology solutions tailored to meet diverse business needs. We prioritize scalability, security, and customer satisfaction, offering 24/7 support to address emergencies promptly. Our commitment to quality service includes customized packages, predictable pricing, and a focus on preventing issues before they disrupt operations.With a dedicated team approach, we ensure clients receive expert support across managed IT services, VoIP systems, and web design. Our reputation as an industry leader since 2007 reflects our dedication to resolving IT challenges efficiently while maintaining transparent communication and ethical standards.
Services
Managed IT Services
Cyber Security
VoIP Services
Residential Computer Repair
Web Design Services
Hourly IT Support
Details
- Year established: 2007
Highlights and features
- We offer 24/7 rapid response with remote troubleshooting capabilities.
- Our team provides comprehensive IT management including hardware, software, and cybersecurity.
- Security is integrated into all our services, not offered as an add-on.
- We employ seasoned technicians with extensive business systems experience.
- Our proactive monitoring prevents issues before they impact operations.
What people say
Professionalism excellent
Friendly staff
Quick problem resolution
Highly recommended
Knowledgeable technicians
Services
Managed IT Services
Our managed IT services provide continuous network monitoring and maintenance for Birmingham businesses. We offer predictable pricing with 24/7 support to minimize downtime and ensure system reliability. Our proactive approach identifies potential issues before they disrupt operations, while customized packages adapt to evolving business needs. Security measures are integrated into all aspects of service delivery.
Cyber Security
We deliver comprehensive cybersecurity solutions to protect businesses from external threats and internal vulnerabilities. Our services include risk assessments, compliance management for regulations like HIPAA, and implementation of multi-layered security tools. We evaluate current systems, identify weaknesses, and create tailored protection plans that evolve with emerging threats while maintaining budget considerations.
VoIP Services
Our VoIP solutions modernize business communications with scalable, feature-rich telephone systems. Services include system implementation, cloud-based calling features, and seamless integration with existing infrastructure. We provide training and support for smooth transitions while ensuring reliability through optimized network configurations that prevent service disruptions during high-volume periods.
Residential Computer Repair
We offer comprehensive residential computer services including onsite repairs, remote diagnostics, and hardware replacements. Our technicians handle internet setup, wireless network configuration, and data migration between devices. Emergency repair options and flexible service delivery methods accommodate varying customer needs while maintaining professional service standards for home users.
Web Design Services
Our web design team creates custom websites ranging from basic business pages to complex e-commerce platforms. We specialize in WordPress development, SEO optimization, and secure payment gateway integration. Services include ongoing maintenance packages, content management system training, and hosting solutions with regular backups to ensure website reliability and performance.
People
Scott Wardlow
CEO
Scott leads our technical team with a focus on proactive IT management and customer satisfaction. He ensures our services maintain industry-leading standards while adapting to evolving technology needs.
Allan Wilson
Owner
As founder, Allan established our commitment to quality IT solutions since 2007. He oversees operations to maintain our core values of reliability, security, and personalized technology support for all clients.
Questions
What IT services do you offer for small businesses?
We provide managed IT services, cybersecurity solutions, VoIP phone systems, computer repairs, and website design tailored to small business needs with 24/7 support availability.
How do you handle network security threats?
Our security approach includes risk assessments, multi-layered protection tools, compliance management, and continuous monitoring to prevent breaches while maintaining business continuity.
Do you offer emergency IT support after hours?
Yes, we provide 24/7 emergency support with guaranteed response within 30 minutes through remote access or onsite technicians when required.
Can you help with residential computer issues?
We offer comprehensive home computer repair including internet setup, virus removal, hardware upgrades, and data migration with flexible onsite or remote service options.
What makes your IT services different from competitors?
Our proactive monitoring, security-first approach, experienced technicians, and commitment to personalized solutions set us apart from typical reactive IT service providers.
Reviews (3)
Sharon Rogers
Aug 10, 2022
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You guys are the Best and it is so very Refreshing! You are genuine and you care! and it's not just one person but everyone in the office, and that is REALLY rare!
Matt Waldrop
Aug 10, 2022
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We called these guys out after a total hard drive failure on our main computer. They were here within 30 minutes and diagnosed the issue. They were able to get us a new computer up and running the same day. We have spent hours on the phone with the technical support for our accounting software.
Nitish Mishra
Jan 01, 2021
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Fraud alert! I went to this shop to add the RAM and while adding ram the guy named akshay damaged the motherboard. Now he demands rs.2200 for the damage he caused. This is bully and completely unprofessional. The owner does not care about the issue and gives lame reply. Totally unprofessional service and I recommend to avoid this shop for any kind of purchase and repairs.
