Business Details
28 Years
experience
Your Trusted IT Partner in Yorktown, VA
Founded in 1998, Genesis Computer Repair and Sales Computer Repair and Sales is a locally owned and operated business serving Yorktown, VA, and nationwide clients. Our team of experienced technicians specializes in computer repair, sales, and managed IT services, delivering high-quality solutions at competitive prices. We prioritize customer satisfaction by offering transparent communication, personalized service, and cost-effective options through low overhead and minimal advertising. With over 25 years of experience, we combine technical expertise with a commitment to reliability, ensuring clients receive durable repairs, customized systems, and proactive network management.Our services span residential, commercial, and industrial clients, supported by a 30-day labor warranty and partnerships with industry leaders like Hewlett-Packard. We pride ourselves on simplifying technology through clear explanations, preventive maintenance, and tailored solutions that meet diverse computing needs.
Services
Computer Repair
Computer Sales
Managed Services
Refurbished Computers
Remote Repair
Custom PC Building
Parts & Accessories
Network Security
Data Backup
Software Installation
Details
- Year established: 1998
Highlights and features
- We have over 25 years of experience in computer repair and IT services.
- Our team consists of certified experts with extensive experience in TC/IP routing and network security.
- We offer competitive pricing with a 30-day warranty on all labor.
- We serve both residential and commercial clients with personalized solutions.
- We maintain low overhead to pass savings on to our customers.
Associations and certifications
- Hewlett-Packard (HP) Authorized Service Provider
- Compaq Authorized Service Center
What people say
Reliable service
Expert repairs
Super Service Awards
Affordable pricing
Personalized solutions
Services
Computer Repair
We diagnose and fix hardware and software issues for all computer brands, including laptops, desktops, and tablets. Our technicians handle virus removal, screen replacements, OS reinstallation, and performance optimization. Using premium components and a 30-day labor warranty, we ensure durable, cost-effective solutions for home and business users.
Managed Services
Our managed IT services provide 24/7 network monitoring, data backup, and security solutions for businesses. We offer cloud integration, regulatory compliance, and disaster recovery planning to minimize downtime. Tailored to small and medium enterprises, our proactive approach ensures seamless operations and long-term system stability.
Computer Sales
We sell new and custom-built computers, including gaming PCs, business workstations, and refurbished systems. Each unit undergoes rigorous testing and includes pre-installed software like Microsoft Office. Clients receive manufacturer warranties and personalized setup assistance for both home and professional use.
Refurbished Computers
Our refurbished computers are restored to near-new condition with hardware upgrades, clean OS installations, and free antivirus software. Ideal for budget-conscious customers, these systems come with a 30-day warranty and optional extended maintenance plans, ensuring reliable performance at reduced costs.
Remote Repair Support
We offer remote diagnostics and troubleshooting for software issues, network configurations, and system optimization. This service minimizes downtime for businesses and provides quick resolutions for home users. Available during operating hours with no additional travel fees.
Questions
What services does Genesis Computer Repair and Sales Computer Repair and Sales Computer Repair and Sales offer?
We provide computer repair, managed IT services, new/refurbished computer sales, remote support, network security, data backup, and custom PC building.
Do you serve businesses or only individual customers?
We serve both residential and commercial clients, offering tailored solutions for home users, small businesses, and industrial clients.
What areas do you service?
We operate in Yorktown, Poquoson, Williamsburg, Jamestown, Newport News, and surrounding areas in Virginia.
What warranties do you provide?
All labor comes with a 30-day warranty, and we offer optional extended maintenance contracts for added protection.
Can you repair Apple products?
Yes, we service Mac computers, including OS optimization, hardware repairs, and Windows compatibility solutions.
Reviews (4)
Sandra Culver
Nov 07, 2020
Report
We have used Genesis for all our computer problems for many years. They have always been able to fix whatever issue. Whenever we are in crisis mode, they have always been able to get us up and running in a timely manner.
Tim Nolan
Sep 16, 2020
Report
I had Genesis Computer Repair fix my two Chromebooks recently. They did a great job for a fair price. Lisa showed excellent communication skills to keep me updated. I highly recommend them.
Al Hazlegrove
Mar 08, 2020
Report
Been a customer for over 15 years. Have purchased multiple computers for my personal use as well as for family business. Genesis has been very responsive to my service needs. Great small business company.
Jessica Day
May 21, 2018
Report
Lisa & Beau are great mom & son team. They always fix our computer needs & troubles for my personal computer and our computers and network at my office. Very professional and are highly recommended.
