Microworx Computer Sales & Service

Our technicians provide comprehensive computer repair services for Windows, Mac, and Linux systems. We handle hardware replacements, software issues, and performance optimization. With both in-shop and on-site options available, we minimize downtime for home users and businesses while ensuring lasting solutions.

We offer guaranteed virus and malware removal with full system diagnostics. Our technicians eliminate threats while preserving your data and implementing protective measures. The service includes hardware checks and security recommendations to prevent future infections across all operating platforms.

Our managed services include remote monitoring, cloud backups, and endpoint protection. Designed for small businesses, these solutions ensure continuous system performance with proactive maintenance. We provide scalable options that adapt to growing technology needs while maintaining security compliance.

We build specialized workstations tailored to specific industries like CAD, medical, and POS systems. Each system undergoes rigorous testing with optimized component configurations. Our solutions include professional setup, on-site installation, and extended warranty coverage for long-term reliability.

We specialize in business-grade laptops from Lenovo and other premium brands. Our sales include professional setup, data transfer, and software configuration. We offer ongoing support packages and firmware maintenance to ensure optimal performance throughout the device lifecycle.

Ron Bittner acquired Microworx Computer Sales & Service Computer Sales & Service in 2022, bringing extensive local business experience. He focuses on aligning technology solutions with evolving customer needs while maintaining the company's commitment to quality service and community involvement.

We provide managed services including remote monitoring, cloud backups, network security, and endpoint protection tailored to small business needs.

Yes, we offer repair services for Windows, Mac, and Linux desktops, laptops, and servers with on-site or in-shop options.

Our team includes experienced professionals with industry-recognized certifications and 28 years of combined local IT experience.

Yes, we provide 24/7 emergency service for critical IT issues affecting business operations or personal computer use.

We primarily serve Rochester, Brighton, and surrounding Monroe County areas with both on-site and remote support options.

Yes, we offer Lenovo business laptops, custom-built workstations, and computer components with professional setup and warranty support.

Dear Jeff & Kay, Whenever I need a piece of hardware, cable, or device for my computer, I know I can count on you guys having it in stock! You carry all the name brand parts other stores carry but you're typically lower-priced, there's no irritating rebates involved, and returns are easy if it's not what I needed. You guys have always delivered for me when I have been in need for PC repair, and I regularly send friends, family, and other clients to you guys! Thanks for everything!

Microworx is a pleasure to to work with... They are knowledgeable, helpful and they have always been there to help us as our business grows. As our reliance in information technology has increased to meet our overall business needs, Microworx has helped us implement new systems that empower us to get the most out of our computers. With their help, our employees are more productive and we can better meet the needs of our business partners, and study volunteers.

Microworx is the kind of company that we love to work with. They are always responsive to our needs and work to stay within our budget. The systems and service that we get from them are exceptional.

Staff has attitude problems! Called them the first time, call was answered by this person named Kevin, who seemed very uninterested and was promised I would hear back from them about a motherboard change for a desktop. They never got back to me. I thought fine, they might have forgotten due to a lot of customers. Second call, a nice gentleman noted my requirements and promised to follow up. Unfortunately, I didn't hear back again.

I called the third time and Kevin answered again and said there was no record of my inquiry and that THEY HAD MORE IMPORTANT ISSUES TO ATTEND TO AND THEY WOULD GET BACK WHEN THEY HAVE TIME. I can't fathom how on Earth they can make a customer feel like their issue is less important and I was just stunned. They could have just respectfully said that the waits are long and our technicians are currently working on orders ahead of me.

I took my business to Pod Computers instead and got my beautiful custom build done there perfectly and was treated with care and respect. Learn to treat your customers respectfully, no matter the scale of their request!

Walked in to buy a cpu cooler a week ago. Besides the fact that it cost literally twenty dollars more than online, I waited for someone to check me out for ten minutes during which time I heard an employee flat out lying to a customer to sell a license for Webroot Antivirus which the customer absolutely didn't need. Giving false information to a customer about Windows Defender. When someone finally came to ring me out, I set the cooler down on the counter and took my wallet out and this lady just literally stared at me for thirty seconds. Finally, I said "isn't this a store?

I'd like to buy this" she responded with "Sorry, I didn't see you." I don't mind paying a mark up to buy local but this mark up is ridiculous especially if this is the kind of service you're going to receive. I had a few other things to purchase but after that experience, nah no thanks.

Simply the best. Very accommodating, professional, knowledgeable and know how to fix things. I've been using them for 27 years to build multiple computers, sell me appropriate accessories and fix things microsoft updates ruined, along with virus removal. No need to go anywhere else