Business Details
23 Years
experience
Emergency
services
Trusted IT Services in Kennewick, WA
Columbia Basin Netwerks (CBN) is a minority-owned business established in 2003, dedicated to delivering high-quality computer and network services across the Columbia Basin region. Our team of certified professionals, including CompTIA A+ and Microsoft Certified experts, specializes in tailored IT solutions designed to enhance business efficiency and security. With decades of combined experience, we prioritize strategic partnerships with clients while fostering a culture of continuous technical growth. Our services encompass network design, server management, cybersecurity, VoIP implementation, and 24/7 emergency support to ensure operational continuity.By leveraging cutting-edge technology and proven methodologies, we minimize downtime and maximize productivity for businesses in Kennewick, Richland, Pasco, and surrounding areas. Our commitment to excellence is reinforced through rigorous staff training, industry certifications, and a client-first approach that emphasizes transparency and reliability. As a locally rooted company, we understand the unique technological challenges faced by regional businesses and remain available around-the-clock to address critical IT needs.
Services
Computer Repair
Network Design
Server Management
VoIP Systems
Cybersecurity
Web Technologies
24/7 Support
Cabling Services
IT Consultation
Virtualization
Details
- Year established: 2003
Highlights and features
- 24/7 emergency IT support services
- Certified technicians with industry-recognized credentials
- Customized network solutions using cutting-edge technology
- Established partnerships serving Columbia Basin businesses since 2003
- Specialized VoIP implementations reducing phone costs by up to 70%
Associations and certifications
- CompTIA A+
- Microsoft Certified Professional
Services
Network Design
CB Netwerks specializes in creating customized network infrastructures for businesses of all sizes. Our certified engineers design secure, scalable systems that optimize performance while minimizing downtime. Whether implementing new networks or upgrading existing systems, we ensure seamless integration with current operations. Services include hybrid network configurations, virtualization solutions, and structured cabling using Cat5/Cat6/fiber technologies.
Server Management
We provide comprehensive server maintenance and optimization services for Windows and Mac environments. Our team executes strategic migrations with minimal business disruption and implements virtualization solutions using VMware tools. Services include security configuration, performance tuning, and 24/7 monitoring to prevent unexpected outages and ensure data integrity.
Cybersecurity
Our cybersecurity services detect and prevent digital threats through advanced monitoring systems and customized protection strategies. Solutions include firewall configuration, intrusion detection, malware removal, and security audits to identify vulnerabilities. We implement proactive measures that evolve with emerging threats to maintain operational continuity for businesses.
VoIP Systems
CB Netwerks offers cost-effective VoIP implementations that reduce communication expenses by up to 70%. Our systems integrate with existing internet infrastructure to provide scalable, feature-rich communication solutions. Services include system design, installation, and ongoing support for businesses seeking reliable, modern telephony options.
Web Technologies
We provide tailored website maintenance and development services with direct access to senior designers. Solutions include CMS updates, e-commerce platform management, multimedia integration, and responsive design optimization. Our team ensures websites remain secure, functional, and aligned with evolving business needs through proactive maintenance plans.
Questions
What IT services do you specialize in for local businesses?
We specialize in network design, server management, cybersecurity solutions, VoIP systems, and 24/7 emergency IT support tailored for businesses in the Columbia Basin region.
Do you offer after-hours emergency technical support?
Yes, our technicians provide 24/7 emergency support services to address critical IT issues at any time through phone and email assistance.
Are your technicians certified for enterprise-level solutions?
Our team holds CompTIA A+ certifications and Microsoft Certified Professional credentials, ensuring expertise in complex network migrations and virtualization implementations.
How can VoIP systems benefit my business operations?
VoIP systems reduce communication costs by up to 70% while providing scalable, feature-rich telephony solutions that integrate seamlessly with your existing internet infrastructure.
What network cabling solutions do you provide?
We offer complete cabling services including Cat5, Cat6, fiber optics, and coaxial installations for data centers, office expansions, and network upgrades.
How does your company ensure network security for clients?
We implement advanced monitoring systems, customized security protocols, and proactive threat detection to prevent cyber attacks and maintain secure network environments.
Reviews (2)
Colin M.
Jul 20, 2019
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I had what I thought was a fairly difficult home networking issue that included the dreaded "intermittent" qualifier. Every tech's favorite word. The tech arrived on time and introduced himself when I opened the door. He came into the house and listened to my description of the problem. In the end, he simply tested both ends of the in wall wiring, found no problems (see above for the "I" word), and declared that was it.
No problem found, so nothing to repair. He left, and I wasn't charged for the diagnosis. A day later, another company sent out their tech and performed the same tests. Then, this second tech went on to actually find and repair the issue. 5 stars for prompt arrival and professionalism, 0 stars for doing their job.
No problem found, so nothing to repair. He left, and I wasn't charged for the diagnosis. A day later, another company sent out their tech and performed the same tests. Then, this second tech went on to actually find and repair the issue. 5 stars for prompt arrival and professionalism, 0 stars for doing their job.
Mary C.
Apr 12, 2018
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These folks are great. Super knowledgeable. Immediately identified the issue. Helped me find a source for immediate part replacement. Also, helped me with post sales support via telephone. I actually couldn't ask for more. And their prices are exceptionally reasonable. You ought not delay to rely on them.
