Business Details
21 Years
experience
Emergency
services
Your Trusted IT Partner in Troy, MI
Oakland Solutions was founded in 2005 by Dave Webber, a seasoned IT professional with 22 years of experience at IBM supporting Fortune 100 companies and government agencies. Our company was created to deliver enterprise-level technical support to small and medium-sized businesses, as well as residential clients, ensuring reliable and secure technology solutions. With over 15 years of service in Oakland and Macomb Counties, we pride ourselves on our core values of integrity, clear communication, and technical excellence. Our team of certified technicians provides personalized IT services backed by a unique guarantee: if you're not completely satisfied with our work, you pay nothing. We operate without long-term contracts, earning your trust with every service call.Our proactive approach includes 24/7 monitoring, routine maintenance, and cybersecurity protection to prevent issues before they disrupt your operations. We specialize in network support, hardware repair, virus removal, and managed IT services tailored to the specific needs of our local clients. Our proven track record of resolving complex technical challenges has made us a trusted partner for businesses and homeowners alike. By combining industry-leading tools with a client-first philosophy, we transform IT from a potential liability into a strategic asset for your organization. Whether you need emergency support or ongoing IT management, Oakland Solutions delivers exceptional service with transparency and accountability.
Services
IT Support
Computer Repair
Network Services
Virus Removal
Data Backup
Managed IT
Hardware Repair
Wireless Networking
Security Solutions
Technical Consultation
Details
- Year established: 2005
Highlights and features
- We have 22 years of enterprise IT experience from Fortune 100 support
- 100% satisfaction guarantee with risk-free service
- No long-term contracts or hidden fees
- Locally owned and operated in Oakland & Macomb Counties
- 24/7 proactive system monitoring included with all plans
What people say
100% satisfaction guarantee
Prompt service response
Competitive pricing
Expert technicians
No hidden costs
Services
IT Support
Our IT support services provide comprehensive solutions for businesses and residential clients, covering network maintenance, system upgrades, and troubleshooting. Our certified technicians deliver responsive assistance for hardware, software, and connectivity issues. With 24/7 monitoring capabilities, we proactively identify and resolve potential problems before they impact your operations. Our team ensures seamless integration of technology systems while maintaining strict security protocols and regulatory compliance standards.
Computer Repair
We specialize in diagnosing and repairing all types of computer hardware issues, from simple component replacements to complex system failures. Our technicians handle both PC and laptop repairs with guaranteed parts and labor quality. We implement preventive maintenance strategies to extend device lifespan while maintaining optimal performance. Emergency repair services are available with quick turnaround times for critical business operations and personal computing needs.
Network Services
Our network solutions design and maintain secure, high-performance computing environments for businesses of all sizes. We offer complete wired and wireless network installation, configuration, and optimization services. Our security-focused approach includes firewall implementation, access control systems, and regular network health assessments. Clients benefit from enhanced productivity through reliable connectivity and protected data transmission across all devices.
Virus Removal
We provide complete malware detection and elimination services for both business and residential clients. Our technicians remove viruses, trojans, and other malicious software while preserving critical data. We implement advanced security solutions including real-time threat detection and web filtering. Post-removal services include system optimization and client education to prevent future infections, backed by our satisfaction guarantee.
Managed IT Services
Our managed IT services offer proactive technology management with predictable monthly pricing. This includes 24/7 system monitoring, automated updates, and scheduled maintenance to prevent service interruptions. Clients receive regular performance reports and priority access to our technical team. This subscription model eliminates unexpected repair costs while ensuring continuous system security and optimal performance for growing businesses.
People
Dave Webber
Founder & Chief Technician
With 22 years of enterprise IT experience from IBM and government agency support, Dave established Oakland Solutions to provide accessible technical expertise for small businesses and homeowners. He oversees all technical operations and service quality assurance.
Questions
What areas do you serve?
We serve all of Oakland and Macomb Counties, including Troy, Birmingham, Rochester Hills, and Sterling Heights. Same-day service is available within 25 miles of our Troy headquarters.
Do you offer emergency IT support?
Yes, we provide 24/7 emergency services with no additional fees for urgent technical issues affecting business operations or critical home systems.
What payment options are available?
We accept all major credit cards, business checks, and ACH transfers. Payment terms vary for business clients with service contracts.
How do your managed IT plans work?
Our subscription plans start at $19.99/month per device and include 24/7 monitoring, automatic updates, remote support, and priority service access. Plans can be customized for specific business requirements.
Is there a contract commitment?
We operate on 30-day cancellation notice terms with no long-term binding agreements. Our clients stay with us because of service quality, not contract restrictions.
What guarantees do you offer?
If you're not completely satisfied with our services for any reason, you pay nothing. We'll either fix the issue at no additional cost or provide a full refund within 72 hours.
Reviews (6)
Namron Cesarz
Aug 10, 2022
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I would highly recommend Oakland Solutions to anyone that is having computer issues. In the past I have taken my computer to well-known service centers for repair. I don't know what was worse; being without my computer for 3-5 days, or never knowing what I paid for when the job was done. After working with Oakland Solutions, I will never experience that again! Oakland Solutions came to my house and fixed my computer on the spot! I was never without my pc, and I gained a thorough understanding of the problem. In my opinion, this is the only way to have your computer serviced. Thank you, Oakland Solutions!
Anahid Derbabian
Aug 10, 2022
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As a business owner, a seemingly small occurrence, such as a computer glitch, can pull things significantly off-track and cause the loss of valuable time and resources. Thus, I am very appreciative of Dave Webber and Oakland Solutions for coming to our rescue today when we suddenly learned that we could not access certain Word documents needed to serve our clients. Quickly, Dave arrived on the scene, diagnosed the problem, found our files, and helped us to finish a crazy work day with peace-of-mind. Thank you again, Dave!
Jennifer Whitney
Jun 20, 2022
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Dave is always quick to respond and has the knowledge to fix any computer issues that we have had. He's friendly and takes the time to explain what the problem was and how it was fixed (in language that is understandable, not just tecky terms).
Jonathan Hammer
Apr 26, 2022
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Dave helped me get my pci compliance solved very quickly. He was very helpful and I would recommend him for any it job
Randy Pitler
Apr 18, 2022
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Dave is very responsive, knows his stuff, good with suggestions, and is priced reasonably. I would highly recommend him.
Linda B.
Apr 14, 2022
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My first experience with Dave today was outstanding. He was on time, friendly, and patient (very important). He quickly resolved my email problem, which the Best Buy Geek Squad could not do after eight hours on the phone and three different agents. So I was thrilled. We discussed further computer issues and he helped me update my Microsoft Office application. I'm looking forward to doing more business with Dave.
