Business Details
23 Years
experience
Reliable Internet and Phone Services in Enumclaw
Founded in 2003, Skynet Broadband has established itself as a trusted provider of high-speed internet, digital voice, and comprehensive IT services for residential and business clients. Our locally owned and operated company prioritizes personalized support, leveraging over two decades of experience to deliver tailored solutions that meet evolving technological needs. We specialize in managed computer services, network security, and smart home installations, ensuring our customers benefit from reliable connectivity and cutting-edge innovations.With a commitment to community investment and customer satisfaction, we provide cost-effective bundles and 24/7 technical support. Our team of certified professionals stays ahead of industry trends to offer expert guidance on VoIP systems, data center infrastructure, and cybersecurity measures. By maintaining transparent communication and ethical practices, we have earned the trust of over 1,000 satisfied customers in Enumclaw and beyond.
Services
Residential Internet
Home Digital Voice
Managed Computer Services
Computer Sales and Repair
Networking
Security Cameras
Smart Home Installations
Starlink Installations
VoIP Services
Remote Support
Details
- Year established: 2003
Highlights and features
- We are locally owned and operated in Enumclaw, WA.
- Our team provides the fastest response times in the area.
- We offer best value bundles for internet and phone services.
- Trusted by over 1,000 satisfied customers since 2003.
- We provide comprehensive IT support and managed services for home and business.
What people say
Amazing customer service
Fast internet
Reliable deliverables
Exceptional service
Hometown commitment
Services
Residential Internet
Our residential internet service delivers reliable high-speed connectivity tailored to household needs. We optimize plans for streaming, online gaming, and remote work without overcharging for unnecessary speeds. With local infrastructure investment and nationwide service capabilities, we ensure consistent performance and quick issue resolution. Customers benefit from flexible contracts and expert guidance to choose the right plan for their usage patterns.
Home Digital Voice
Our digital voice service provides crystal-clear phone connections with advanced features like voicemail-to-email and call forwarding. Available nationwide, this VoIP solution eliminates traditional landline limitations while maintaining 911 service reliability. Business customers appreciate the auto-attendant feature that streamlines call management without hiring a receptionist, while home users enjoy affordable long-distance options and seamless integration with mobile devices.
Managed Computer Services
This proactive service monitors and maintains home computer systems to prevent issues before they occur. We handle software updates, security patches, and performance optimization to protect valuable data and ensure smooth operation. Our remote support capabilities allow quick resolution of common problems like network configuration issues or device compatibility challenges, saving customers time and reducing emergency service calls.
Computer Sales and Repair
We offer both new computer sales and comprehensive repair services for existing systems. Our technicians diagnose hardware failures, replace faulty components, and recover critical data from damaged storage devices. For businesses, we provide fleet maintenance and upgrade services to extend equipment lifespan while maintaining security standards. All repairs use genuine parts and come with clear diagnostics reports explaining the work performed.
Networking Services
Our networking experts design and implement home and business networks optimized for performance and security. Services include Wi-Fi optimization, wired infrastructure installation, and smart home integration. We specialize in complex configurations for multi-device environments and provide ongoing maintenance to ensure consistent connectivity across all locations. Business clients benefit from enterprise-grade solutions like hardened data centers and VoIP system migrations.
Questions
What internet speeds do you offer?
We provide right-sized plans optimized for typical home usage patterns, ensuring reliable performance for streaming, gaming, and remote work without overpaying for unnecessary speeds.
Do you offer business IT services?
Yes, we provide comprehensive IT support including network consulting, data center setup, cybersecurity, and VoIP migration for businesses in Enumclaw and nationwide.
Can I bundle internet and phone services?
Yes, our bundled packages start at $35/month and combine high-speed internet with digital voice service featuring advanced calling features.
What computer repair services are available?
We offer complete computer services including virus removal, hardware upgrades, data recovery, and network optimization for both Windows and Mac systems.
Do you provide 24/7 technical support?
Yes, our team offers 24/7 technical assistance for urgent issues, with guaranteed response times for both residential and business customers.
Reviews (6)
Brett Morgan
Jan 17, 2022
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I live in Buckley an I have been with skynet over a year now an I couldn't be happier with the service. Always got a nice strong connection.
Brent
Aug 13, 2021
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Best internet service technicians in town! If you can see one of their towers from your roof, I recommend using their best value internet service!
Shylah H.
Jun 19, 2021
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I just wanted to give a shout out to Jacob at Skynet. We have been using Skynet for a few years and we started having problems with the internet after they swapped out our old equipment for new equipment. I was getting so frustrated I started looking for a new internet company. They would come out and it would work for a couple days and then it would be crap again. Apperantly, the problem was my dishes signal had to go through a bunch of trees and that's why it would only work sometimes. Jacob came up with a crazy idea of where to put the dish and how to run wire to the house and my internet works better now then it has in years. They way he hung the wire was very professional and looks neat and tidy. Before you give up on Skynet ask for Jacob the technician to come check it out for you!
Clay Hall
Apr 17, 2021
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Critical: Quality, Responsiveness Unreliable service, tower ices up every winter making service unreliable or nonexistent. We have had it with them, called last night and was told problem would be corrected today, not! We are switching to Xfinity, what good is cheap if it doesn't work.
S. M.
Dec 27, 2020
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Critical: Quality, Responsiveness, Value I have issues ever since moving here one year ago. I have spent hours and hours trying to fix this with the technology department. I would have canceled my service but it's my only option. Don't use it if you have other options.
Ian B.
Jun 03, 2020
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Tech support is awesome here for working with me, however I have tosay goodbye! I dont want to, but even with the newer repeater\dish. I am getting Pings around 130 to500.called them up and they said too they see that too and that their admin said it has to do with folks using their network.folks inthe neighborhood also have the same issue.well sounds like IMHO they either over sold, or they need to cap some folks out there.for now, until they get this fixed dont recommend their tech stack they offer.as i. Cant remote into work Via VPN, or i get dropped off, meetings, or just pier to pier dameware (not intensive at all).also watching 720p is at a crawl.sorry skynet, loved your service.but i am getting way better luck with Lte, using ladybug.com. If speeds ever get better i will try them again.who knows.if enough people leave, maybe they will get back to promised 10mb speeds they charge you for.
