Business Details
We have operated in the Surprise, AZ area for over two decades, delivering reliable PC maintenance to homes and small offices. Our team includes a former lead software engineer who contributed to major titles for Universal Studios, Electronic Arts, and Namco, giving us deep technical expertise. We specialize in onsite performance optimization, security remediation, and comprehensive repair, ensuring every computer functions at its best. Our flatrate pricing model eliminates surprise hourly charges, providing transparent costs for every service. We arrive at the scheduled time, diagnose issues quickly, and present clear solutions before any work begins. We remove viruses, spyware, and malware, then install reputable protection software to guard against future attacks.
We set up automatic backups that securely store critical files, protecting clients from data loss due to crashes or power failures. We handle hardware and software upgrades in the comfort of the clients home, minimizing downtime and disruption. We adhere to professional standards, using industryapproved tools and following best practices for each repair. We prioritize client satisfaction by communicating openly, completing work on time, and providing detailed receipts and followup support. We continuously refine our processes to deliver fast, dependable service that keeps our customers technology running smoothly.
We set up automatic backups that securely store critical files, protecting clients from data loss due to crashes or power failures. We handle hardware and software upgrades in the comfort of the clients home, minimizing downtime and disruption. We adhere to professional standards, using industryapproved tools and following best practices for each repair. We prioritize client satisfaction by communicating openly, completing work on time, and providing detailed receipts and followup support. We continuously refine our processes to deliver fast, dependable service that keeps our customers technology running smoothly.
Highlights and features
- We have over 20 years of PC repair experience.
- Our flatrate pricing eliminates surprise hourly charges.
- We provide ontime inhome service throughout Surprise and Sun City.
- Our lead technician formerly engineered software for Universal Studios.
- We set up automatic backups to protect your valuable data.
Services
Performance Boost
We analyze and optimize system settings, remove bloat, defragment drives, and improve overall responsiveness to restore speed. Home users whose PCs have become sluggish from daily use benefit. The result is faster boot times, smoother applications, and extended hardware lifespan.
Security Protection
We scan, detect, and eradicate viruses, spyware, and malware, then install protective software. Homeowners and small office users who rely on constant internet connectivity need this safeguard. Clients gain peace of mind with a cleaned system and ongoing defense against future threats.
Repair Service
We diagnose hardware and software failures on site, offering immediate repair or component replacement. Busy professionals and families who cannot afford downtime rely on our rapid inhome fixes. The outcome is restored functionality, saved data, and resumed productivity without the hassle of shipping devices.
Data Backup
We configure automatic backup solutions that regularly copy essential files to secure storage. Home users concerned about power loss, crashes, or hardware failure benefit from this safety net. Clients enjoy peace of mind knowing their photos, documents, and media are recoverable anytime.
Hardware Upgrade
We perform inhome installation of new hardware, software, or complete system upgrades tailored to user needs. Techsavvy individuals and families seeking performance improvements or expanded capabilities rely on our expertise. The result is a smoothly integrated system ready for modern applications without compatibility issues.
Reviews (4)
A.c.
Aug 10, 2022
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If you live in the Surprise / Sun City / El Mirage area there is only one name to know for your home PC needs and that is Tip TopPC. Flat rates equal no surprises and you get everything you pay for, done right. Andy is prompt, professional and friendly and takes the time to fully discuss your concerns and answer any questions. He has a wealth of experience and there are absolutely no hidden fees. Forget Geek Squad or anyone else. If you need work done on your home PC this is where to go. I will never use anyone else again.
F.r.
Aug 10, 2022
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Great communication on what he needed to do and cost upfront before any work was done. He was able to save all data files from a computer that would not boot. He went out of his way to pickup the machine, worked with me when to pickup. If you are looking for a honest and professional computer repair person I would highly recommend Tip Top PC.
Nancy Kohl
Nov 10, 2018
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Tip Top always does a great job fixing my computer. I usually mess it up. Reliable, good rates and owner Andy is really nice and quite knowledgeable. Totally Recommend! Make sure you get company with Andy as owner. Found out another company same name. Taking his business, not good either.
House Of Flooring
Apr 13, 2017
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Great experience! My computer crashed on a Sunday and it was Father's Day. Andy picked up my computer without hesitation. I work from home, so he was able to have it up and running in a couple days.