Business Details
27 Years
experience
Emergency
services
Professional Computer Repair Services in Mesa, AZ
Since 1999, Mesa Arizona Computer Repair has been dedicated to delivering professional computer repair solutions across Mesa, AZ, and the greater Phoenix Metro Area. Founded by Matt Karls, an Electrical Engineer and Computer Systems Engineer, our team of certified professionals prioritizes service excellence and quality craftsmanship. We specialize in on-site diagnostics and repairs for laptops, desktops, PCs, and Apple devices, addressing hardware failures, software issues, and malware infections. Our mission focuses on resolving technology problems efficiently while guaranteeing all work performed. With over two decades of local expertise, we serve both residential and business clients throughout the East Valley, including Chandler, Gilbert, and Queen Creek. Our commitment to customer satisfaction is reflected in our 4.9-star rating from 374 reviews, highlighting our prompt service, technical proficiency, and personalized support.We operate seven days a week from 8:00 AM to 8:00 PM, offering same-day appointments whenever possible. Our service model eliminates the need for customers to transport devices by bringing expert repair directly to homes and offices. We maintain transparency in pricing and communication while adhering to industry best practices for data security and system optimization. As a locally owned business, we combine technical expertise with community-focused service to ensure reliable technology solutions for our clients.
Services
Computer Repair
Virus Removal
Network Setup
Data Recovery
Laptop Repair
PC Repair
Apple Repair
Hardware Diagnostics
Software Troubleshooting
Wireless Network Installation
Details
- Year established: 1999
Highlights and features
- We offer same-day on-site computer repair services across the East Valley.
- Our team includes certified computer systems engineers with 20+ years of local experience.
- We guarantee all repair work performed on laptops, desktops, and Apple devices.
- Specialized in resolving complex hardware/software issues and malware infections.
- Maintain 4.9-star customer satisfaction based on 374 verified reviews.
What people say
Quick resolution
Very helpful
Patient and understanding
Exceptional service
Fantastic technician
Services
Computer Repair
Our computer repair service addresses hardware failures, software malfunctions, and performance issues for laptops, desktops, and Apple devices. Technicians perform on-site diagnostics to identify problems ranging from faulty components to operating system errors. We guarantee repairs using quality replacement parts while maintaining data integrity throughout the process.
Virus Removal
Specialized virus and malware removal service eliminates spyware, trojans, and ransomware infections from Windows and Mac systems. Our engineers use advanced tools to clean infected systems while preserving personal files and settings. Post-removal security recommendations help prevent future infections for both home and business users.
Network Setup
Professional network configuration service for home and small business environments. We install and optimize wireless networks, configure routers, and ensure secure internet connectivity. Our technicians also troubleshoot existing network issues to improve reliability and connection speeds across multiple devices.
Data Recovery
Data recovery service retrieves lost files from failed hard drives, SSDs, and storage devices. Our engineers handle both physical drive failures and accidental deletions using specialized recovery tools. We prioritize customer data privacy while maximizing recovery success rates for critical documents, photos, and business files.
Laptop Repair
Comprehensive laptop repair covering screen replacements, battery issues, port malfunctions, and internal component upgrades. Our technicians service all major brands including Dell, HP, Lenovo, and Apple. We perform on-site diagnostics and repairs to minimize device downtime for students, professionals, and remote workers.
People
Matt Karls
Owner
Matt Karls, Electrical Engineer and Computer Systems Engineer, founded Mesa Arizona Computer Repair in 1999. With over 20 years of technical expertise, he leads a team of certified professionals dedicated to providing guaranteed computer repair solutions across the Phoenix East Valley.
Questions
Do you offer same-day computer repair services?
Yes, we provide same-day on-site computer repair services across Mesa and the Phoenix East Valley area whenever possible.
What types of devices do you repair?
We repair laptops, desktop computers, Apple devices, and PC systems for both residential and business clients.
Are your technicians certified professionals?
Our team includes certified computer systems engineers with over 20 years of combined experience in computer repair services.
Do you provide guarantees for your repair work?
Yes, we guarantee all computer repair work performed by our technicians as part of our commitment to customer satisfaction.
What areas do you service for on-site repairs?
We service Mesa, Chandler, Gilbert, Queen Creek, and other East Valley locations within the Phoenix metropolitan area.
How can I schedule a computer repair appointment?
Call us at (480) 240-2950 or use our online booking system to schedule same-day or scheduled computer repair appointments.
Reviews (7)
Devin R.
Aug 10, 2022
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Thanks for asking my opinion...most places don't... MACR was wonderfully helpful and had great ideas as to how we can upgrade/improve our system, yet our technician was totally committed to fixing our present problem. I felt so confident in his help and advice and he fixed our computer!!! Yay!
Mike King
Jun 20, 2022
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Josh W and Nick W were punctual, very professional, communicated exactly what was going to be done and set all the expectations. They did exactly what they said were going to do, based on my request to keep it as simple as possible for me, the user. Great work gentlemen. Will always call Karl's with my technology needs
Keith Denison
Jun 01, 2022
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Josh W came out and checked that my laptop was not corrupted as scammers got remote access. he checked the drive and verified that nothing malicious was placed on the system and that they no longer could get access to the laptop. Also provided education on some printers and some cloud system for storage. I liked his approach and helpfulness. Will have him come back for any future needs.
Barb Whalen
May 29, 2022
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Josh and Matt S Josh and Matt were very informative and very efficient. They seemed to understand clearly what I needed and took a along-term approach, discussing pros and cons of various options. I feel like my computer is "go to go" with everything I need going forward. I highly recommend there service!
DeeDee Kank
May 28, 2022
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Josh W was awesome! Extremely informative about everything he did putting a new system in our desktop computer. He also went above and beyond by showing me about my flash drive that I had pictures on and how to get to it on the computer. He was very courteous and friendly and I would definitely use him again! 5 stars for sure!
Andre Perez
May 25, 2022
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Josh W Great customer service. Josh was awesome he fixed all the problems issues that we had right away. Really professional and went above everything to try to make it right so all the equipment is working property. I 110% recommend them. I for sure will be using them in the future.
Jill Newhagen
May 25, 2022
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Josh W was wonderful, he was able to set my new router up as well as make sure all my devices were connected to it and made sure i was backed up and protected by viruses. Best service ever, will be requesting Josh again.
