Business Details
27 Years
experience
Emergency
services
Your Trusted Partner for IT Services in Tucson
Founded in 1999, Pelstar Computer Systems Computer Systems has established itself as a leading provider of comprehensive IT solutions in Tucson, Arizona. With over two decades of experience, our team of certified professionals specializes in managed IT services, cybersecurity, network design, and cloud computing, catering to businesses of all sizes across diverse industries. We pride ourselves on delivering proactive, preventative IT support that ensures 24/7 network security and operational efficiency. Our Microsoft Certified status and BBB A+ accreditation underscore our commitment to industry excellence and client satisfaction.By combining cutting-edge technology with personalized service, we help organizations mitigate cyber risks, optimize infrastructure, and achieve long-term growth. Our client-centric approach is reflected in testimonials highlighting rapid response times, transparent communication, and tailored solutions that address unique business challenges. Serving Tucson and the greater Phoenix area, we maintain a local focus while delivering enterprise-grade technology expertise.
Services
Managed IT Services
Cybersecurity
Network Support
Cloud Services
Computer Repair
Data Backup
VoIP Systems
Mobile Device Management
Network Design
IT Consulting
Details
- Year established: 1999
Highlights and features
- 20+ years of local IT expertise since 1999
- Microsoft Certified Network Consultants
- BBB A+ rated service reliability
- 24/7 proactive network monitoring
- Customized solutions for healthcare & legal industries
Associations and certifications
- BBB A+ Accredited Business
- Microsoft Certified
What people say
Great people and fast service
PC restored in great shape
Owner prioritizes customer needs
Problem solved without fuss
Responsive and patient support
Services
Managed IT Services
Our proactive IT management ensures continuous network monitoring, automated updates, and rapid issue resolution. Businesses benefit from predictable costs, reduced downtime, and access to certified engineers available 24/7. This service includes hardware maintenance, software patching, and performance optimization tailored to your infrastructure needs.
Cybersecurity Solutions
We implement enterprise-grade security measures including next-generation firewalls, dark web monitoring, and compliance management. Our HIPAA and PCI-compliant solutions protect against ransomware, phishing, and data breaches while providing staff training to strengthen security awareness across organizations.
Data Backup & Recovery
Cloud-based and on-site backup systems ensure business continuity during hardware failures or cyberattacks. We guarantee rapid file restoration from Microsoft Office documents, PST files, and crashed drives using specialized recovery tools and redundant storage architecture.
VoIP Phone Systems
Modern VoIP solutions replace traditional phone lines with internet-based calling systems. Our installations include 3CX platforms, call routing, and integration with CRM software, offering scalability and cost savings for growing businesses in Tucson and Phoenix.
Network Design
Custom network architecture optimizes performance and security for on-premises and hybrid environments. We configure routers, switches, and wireless access points while implementing redundancy protocols to support business scalability and remote workforce requirements.
Questions
What IT services do you offer for small businesses?
We provide managed IT services, cybersecurity, network support, cloud solutions, and computer repair tailored to small businesses in Tucson and Phoenix areas.
Do you provide 24/7 emergency IT support?
Yes, we offer 24/7 network monitoring and emergency virus removal services with rapid response times for critical IT issues.
Are you certified for healthcare IT compliance?
We specialize in HIPAA-compliant IT solutions for medical practices and healthcare organizations across Southern Arizona.
Can you support Microsoft 365 environments?
As Microsoft Certified partners, we manage Microsoft 365 deployments including security configuration and device management for businesses.
Do you serve locations outside Tucson?
We provide IT services throughout Phoenix metro area including Chandler, Gilbert, Mesa, and Scottsdale locations.
Reviews (5)
Katie Simpson
Jun 20, 2022
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Really great experience. My PC was in poor condition when I brought it in, Mike went above and beyond to return to me in great shape in just a day. Well worth the price, will definitely come back if I need anything else!
David Burt
Mar 07, 2022
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Great people and were able to have the work same day when everyone else was quoting 2-3 days. Highly recommend.
Laurie McGill
Jan 09, 2022
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All my needs were taken care of promptly and with kindness and compassion during my panic over losing my PC. Great work, thank you!
Catherine O'Sullivan
Jun 21, 2019
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There I was one night, blissfully watching Netflix for the singular purpose of chilling when my laptop died. I went through all the stages of grief and the next day headed for Pelstar. Not only were Kevin and the guys able to retrieve my data, but once I'd purchased a new machine (elsewhere), got me up and running so that within days, I was able to return seamlessly to my regular routine of Facebooking, reading news headlines, cursing the current administration in Washington, writing the great American novel and of course, watching Netflix and. ah, you know the rest.
No muss, no fuss, pretense, geeky shirts with exorbitant prices, or any other foolishness. Just guys who know their way around a hard drive and took care of the problem. Only one question remains. Why the heck to they call it a motherboard, anyway?
No muss, no fuss, pretense, geeky shirts with exorbitant prices, or any other foolishness. Just guys who know their way around a hard drive and took care of the problem. Only one question remains. Why the heck to they call it a motherboard, anyway?
Sandra Reed
Jan 24, 2019
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I wanted to record and save on external media precious phone messages left by my granddaughters before I discontinued service with CenturyLink. I contacted Pelstar for help after numerous IT companies said they did not know of a way to do that and offered no suggestions. I explained the situation to Craig who said that he can record and save the messages, and the next morning the mission was accomplished.
I am so thankful for Craig's creativity and the work he did to preserve those precious memories. I highly recommend Pelstar for anyone looking for solutions to tough challenges and excellent service! Thanks so much, Craig, Mike, Chad and Barb for a job well done. Sandy R.
I am so thankful for Craig's creativity and the work he did to preserve those precious memories. I highly recommend Pelstar for anyone looking for solutions to tough challenges and excellent service! Thanks so much, Craig, Mike, Chad and Barb for a job well done. Sandy R.
