Business Details
24 Years
experience
Your Trusted IT Partner in Vancouver, WA
Founded in May 2002, our company has dedicated itself to delivering fast and reliable technology solutions for both businesses and individual users. We expanded our capabilities in 2004 with the opening of a retail and service store in Vancouver, Washington, while maintaining our commitment to on-site support. Our team specializes in comprehensive computer repair, virus and malware removal, system upgrades, and network configuration, with services available either at your location or our store. We maintain an inventory of essential PC components and accessories to facilitate immediate repairs. Our technicians bring decades of combined experience in diagnosing and resolving hardware and software issues, including specialized repairs for laptops, POS systems, and business networks.Customer testimonials consistently highlight our responsiveness, technical expertise, and transparent communication throughout the repair process. We serve both residential clients and local businesses, including restaurants and tech consultancies, with a focus on minimizing downtime and providing cost-effective solutions. Our working hours are structured to accommodate weekday needs, with dedicated support available during standard business hours. Through consistent service delivery since our establishment, we have built a reputation for trustworthy technical support in the Vancouver area.
Services
Computer Repair
Virus Removal
Networking Setup
Laptop Repairs
Data Backup
System Upgrades
Hardware Replacement
Business IT Support
On-site Services
PC Components Sales
Details
- Year established: 2002
Highlights and features
- Founded in 2002 with proven expertise in computer repair and IT support
- Offer both on-site and in-store service options for convenience
- Specialize in complex repairs including POS systems and business networks
- Maintain transparent communication with status updates during repairs
- Serve both residential and commercial clients with tailored solutions
What people say
Quick and friendly help
Reasonable price estimate
Status updates during repairs
Great business IT support
Knowledgeable technicians
Services
Computer Repair
We provide comprehensive computer repair services for both desktop and laptop systems. Our technicians diagnose and fix hardware failures, software issues, and performance problems. With experience handling business-critical systems and personal computers, we offer both in-store and on-site repair options to minimize downtime for our clients in Vancouver, WA.
Virus Removal
Our virus and malware removal service eliminates security threats from infected systems. We perform complete system scans, remove malicious software, and implement protective measures to prevent future infections. This service is available for both individual users and businesses requiring network-wide security remediation in commercial environments.
Networking Setup
We configure wired and wireless networks for residential and business clients. Our services include network design, hardware installation, and security configuration. For commercial clients, we provide ongoing network maintenance and troubleshooting to ensure reliable connectivity and data security for businesses in Vancouver, Washington.
Laptop Repairs
Specialized repair services for laptop computers including screen replacements, keyboard repairs, and power jack fixes. We handle both hardware component replacements and software troubleshooting. Our technicians work on various laptop brands and models, providing same-day service when possible for local Vancouver customers.
Business IT Support
Comprehensive IT support for small businesses including workstation maintenance, server management, and network infrastructure. We offer both reactive repairs and preventative maintenance plans. Our services extend to POS system support, data backup solutions, and technology consulting for businesses requiring reliable technical operations.
People
Stan Capon
Owner / Lead Technician
With over two decades of experience since founding the company in 2002, Stan specializes in complex computer repairs and business IT solutions. He provides expert technical support while maintaining direct customer communication throughout repair processes.
Teresa
Technician
Teresa assists with both in-store and on-site computer repairs, focusing on customer service and technical diagnostics. She works closely with Stan to ensure timely resolution of hardware and software issues for residential and business clients.
Questions
What types of computer repairs do you offer?
We repair both desktop and laptop computers including hardware replacements, virus removal, system upgrades, and network configuration. Services are available in-store or at your location in Vancouver, WA.
Do you provide business IT support?
Yes, we offer comprehensive IT services for small businesses including network setup, workstation maintenance, and POS system support. Our technicians provide both reactive repairs and preventative maintenance plans.
What are your service hours?
Our store is open Monday through Friday from 10:00 AM to 5:00 PM. Emergency repairs may be accommodated outside these hours by prior arrangement with our technicians.
Do you offer on-site computer service?
Yes, we provide on-site technical support for both residential and business clients in the Vancouver area. This service is available during our standard business hours.
What payment methods do you accept?
We accept major credit cards, debit cards, and cash payments. Payment is due upon completion of service unless prior arrangements have been made for business accounts.
Reviews (7)
Chris Pikey
Jun 11, 2022
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Great place to go for all your computer problems. They are very professional and inform you of exactly what is malfunctioning and what must be done to fix it properly. Staff is really friendly and know there stuff!
Carrie Ransome
Jun 10, 2022
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Awesome and very knowledgeable. Had my laptop fixed same-day and working perfectly. Had not used a computer repair before as I have always fixed them myself or just bought new ones. I highly recommend taking your computers here. Very economical and pleasant. Thank you again.
Tom Griebe
May 12, 2022
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My desktop computer failed and I was very pleased with the help I got from Cutting Edge. They recovered many of my files and set them up in a new computer that I provided. Given all the work they put into diagnosing the old computer and setting up the new computer, I felt the charge was very reasonable. They started on it immediately and I had it back the second day.
Vlad
May 10, 2022
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Amazing service! Sky is very friendly and knowledgeable, helped me solve various issues over the phone!
Yespy
May 06, 2022
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Amazing service and have been a huge help with building my new PC. Wish I could I give more than stars.
Jacob Daugherty
Aug 25, 2021
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Best experience you could hope for in a business. They are clear about what they need to do, explain cost before taking action, and even take advice from the client. Alex is fantastic, knowledgeable about office and gaming solutions. These guys couldn't be better and I will return every time from here on out for all of my computer needs. Thank you all for such great care and attention to detail.
David Aldred
Feb 02, 2021
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Needed a second hard drive added to my recently-purchased Dell laptop - these guys did the job right, at a very reasonable price, and within a few hours. Very friendly and professional - will not hesitate to use their services again!
