Business Details
Emergency
services
Managed IT & Cybersecurity Services for U.S. Businesses
IT Support Guys delivers comprehensive IT management and integrated cybersecurity solutions designed to keep businesses productive, protected, and prepared for the future. With a proactive approach to IT operations, we monitor and maintain systems to resolve issues before they disrupt business continuity. Our U.S.-based team handles daily technical distractions, allowing clients to focus on core responsibilities while leveraging scalable, cloud-first infrastructure. Founded on the principle of simplifying modern IT challenges, we specialize in zero-trust security frameworks, cloud migrations, and identity management.Our team combines over 15 years of cybersecurity expertise with certified professionals who implement advanced threat detection and response mechanisms. As a trusted partner, we prioritize measurable outcomes through a 97 Net Promoter Score, 4.9-star client rating, and a 4-minute average time to acknowledge incidents. Our commitment to operational excellence ensures predictable costs, transparent communication, and enterprise-grade protection tailored for small to mid-sized businesses across regulated industries.
Services
Managed IT Services
Managed Security Services
Cloud Migration Services
Network as a Service
IT Lifecycle Management
Cloud Identity Management
Modern Desktop Experience
Highlights and features
- We have resolved 2+ million incidents with a 4.9-star client rating.
- Our team provides 4-minute average time to acknowledge incidents.
- We guarantee same-day resolution for 94.5% of cases.
- Our U.S.-based helpdesk is ITIL certified and never outsourced.
- We offer cloud-first solutions built for modern remote and hybrid work environments.
Associations and certifications
- ISO 27001
- SOC 2
What people say
Excellent customer support
Quick response
Knowledgeable team
Immediate productivity
Beautiful team support
Services
Managed IT Services
Our Managed IT Services provide continuous monitoring and proactive maintenance of your technology infrastructure. We handle system updates, performance optimization, and issue resolution to ensure uninterrupted operations. This service includes help desk support, device management, and network monitoring tailored for cloud-first businesses.
Managed Security Services
Managed Security Services offer round-the-clock threat detection and response using advanced tools like SOAR workflows and agentless SIEM integrations. We implement zero-trust frameworks, endpoint protection, and identity management to prevent breaches while maintaining compliance with industry standards.
Cloud Migration Services
Cloud Migration Services facilitate seamless transitions from legacy systems to modern platforms like Microsoft 365 and Google Workspace. Our experts handle data transfer, identity synchronization, and infrastructure redesign to optimize cloud performance while minimizing operational disruption during the migration process.
Network as a Service
Network as a Service delivers scalable, cloud-based networking solutions that adapt to business growth. We implement secure, software-defined networks with DNS filtering, cloud firewalls, and remote access controls to support hybrid work environments and distributed teams.
IT Lifecycle Management
IT Lifecycle Management provides strategic oversight from technology procurement to retirement. We optimize device deployment, software licensing, and asset disposal to reduce costs while ensuring security compliance and operational efficiency throughout each technology's lifecycle.
People
Luy Teitelroit
CEO & Founder
Luy Teitelroit founded IT Support Guys with a vision for modern IT infrastructure. Recognized by Forbes for cybersecurity insights, he leads development of secure, scalable technology foundations using cloud-native solutions and zero-trust principles.
David Lloyd
Service Delivery
David Lloyd drives operational excellence in service delivery. He specializes in translating complex technical challenges into efficient resolutions that maintain system stability while aligning with business objectives and client expectations.
Anastasia Shimanis
Customer Success
Anastasia Shimanis ensures client success by aligning technology solutions with business goals. She focuses on achieving desired outcomes through strategic implementation of IT systems and continuous client engagement.
Ryan Frisbey
Employee Relations
Ryan Frisbey champions team growth and well-being at IT Support Guys. He fosters a culture of innovation and collaboration while maintaining focus on delivering exceptional service to clients.
Keanna Rivera
Finance Operations
Keanna Rivera ensures financial transparency and operational excellence. She designed systems for predictable billing and fair pricing structures that eliminate financial surprises while maintaining service quality.
Questions
What is a managed services provider (MSP)?
A Managed Services Provider handles your IT infrastructure with 24/7 monitoring, proactive maintenance, and comprehensive support to prevent issues before they impact operations.
How does managed IT differ from traditional IT support?
Traditional IT waits for problems to occur before fixing them, while managed IT proactively monitors systems to prevent issues and offers predictable monthly costs.
Do you offer 24/7 support?
Yes, our 24/7 emergency support includes immediate response to critical incidents and security alerts outside regular business hours.
Can you help migrate to cloud platforms?
We specialize in cloud migrations to platforms like Microsoft 365 and Google Workspace, ensuring secure, seamless transitions from legacy systems.
What industries do you serve?
We serve small to mid-sized businesses in regulated industries including healthcare, finance, legal, and technology sectors nationwide.
How much do managed IT services cost?
Pricing starts at $2,500/month with flat-rate billing that includes day-to-day support, device management, and core security tools without hourly charges.
Reviews (5)
Chisom Uche
Nov 08, 2018
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IT support guys are world class i was recommended to them by my friend and since i started using them i have been seeing positive results, these guys really know what they are doing, it was kinda a big issue dealing with IT issues but since i got IT support guys i have nothing to worry about fast to identify a problem and solve it.they deserve more than 5 stars. Great work guys!
Mark Peace
Mar 22, 2018
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I called in IT Support Guys when I was despairing of ever getting my computer sorted out and within a couple of hours their technician, had solved all my problems in a friendly, understanding and professional manner. Loved your service a lot. Thanks again.
Elizabeth West
Jan 12, 2018
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I cannot recommend the IT Support Guys more than I already do! In a world where everything is painfully technological, they can help anyone with anything. I am eternally grateful that they were able to help someone as tech illiterate as I am
Mika Buell
Jan 03, 2018
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I've used IT Support Guys a few times with no complaints! They're knowledgeable, professional and friendly. I love that they take each job seriously - even following up after the problem is solved. Thank you for saving my computer more than once!
Pankaj R.
Dec 07, 2017
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Luy and his team are great. They provide great service and valuable insight all on all areas of IT related projects. I was discussing retaining IT Support Guys for an SEO job and they provided incredible value before I even signed up. They do their research and really know their stuff. I recommend them highly!
