Business Details
27 Years
experience
Emergency
services
Your Trusted IT Partner in Santa Rosa, CA
Established in 1999, Santa Rosa Computers has built a reputation as Sonoma County's premier computer repair and networking specialist. Our team delivers comprehensive solutions for both residential and commercial clients, combining technical expertise with personalized service. With specialized experience in dental office systems including Dentrix and Eaglesoft, we provide hardware and software solutions tailored to specific industry needs. Our services include virus removal, network setup, custom-built computers, and emergency repair options. We maintain partnerships with Carbonite for data backup and DriveSavers for data recovery, ensuring robust protection for client information.Our retail store offers new and refurbished equipment at competitive prices, with many products available at up to 75% off retail. Our commitment to rapid turnaround times and technical excellence has earned us consistent customer satisfaction, as evidenced by testimonials from long-term clients. We provide both on-site and remote support options, with a dedicated team ready to address technical challenges promptly. Our local focus and technical proficiency position us as a trusted technology partner for the communities we serve.
Services
Computer Repair
Data Backup
Data Recovery
Custom Built Computers
Network Setup
Virus Removal
Remote Support
Hardware Sales
Software Installation
Emergency Repairs
Details
- Year established: 1999
Highlights and features
- We have over 20 years of experience serving Sonoma County businesses
- Our technicians specialize in dental office computer systems
- We guarantee fast turnaround times for all repair services
- We maintain partnerships with leading data protection providers
- Our team provides both on-site and remote technical support
What people say
Top notch team
Quick response time
Reliable service
Expert knowledge
Satisfied customers
Services
Computer Repair
Our certified technicians diagnose and fix hardware and software issues for desktops and laptops. We handle virus removal, system optimization, and component replacements. Emergency repair services are available for urgent technical problems affecting business operations.
Data Backup
We implement secure cloud backup solutions through our partnership with Carbonite. This service protects business and personal data with automated, encrypted backups. Regular monitoring ensures data integrity and quick recovery options.
Network Setup
Our team designs and implements wired and wireless networks for home offices and businesses. Services include router configuration, cabling, and network security setup. We optimize connections for reliable performance across all devices.
Custom Computers
We assemble custom-built computers tailored to specific performance needs. From gaming rigs to business workstations, we select components for optimal speed and reliability. Each system includes software installation and configuration.
Remote Support
Our technicians provide live remote assistance for software issues and system troubleshooting. This service offers immediate solutions without requiring on-site visits. Customers receive secure, real-time help through encrypted connections.
Questions
What computer brands do you repair?
We service all major brands including Dell, HP, Lenovo, Apple, and custom-built systems.
Do you offer data recovery services?
Yes, we partner with DriveSavers for professional data recovery from damaged storage devices.
Are appointments required for repairs?
While walk-ins are welcome, appointments ensure dedicated time slots for faster service.
Do you service business networks?
Yes, we specialize in small business network setup, maintenance, and security solutions.
What payment methods do you accept?
We accept cash, checks, and major credit cards for all repair and product purchases.
Can you help with software licensing?
We provide genuine software sales and licensing assistance for business and personal use.
Reviews (5)
Kc Clark
Jun 09, 2022
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I can't say enough GOOD things about Santa Rosa Computers. I had several unhappy experiences with other local repair shops and was so very happy when I found Santa Rosa Computers. They have repaired my laptop 3 times now. I purchased a 2nd laptop for my husband from them, for a great price and it has worked perfectly. They are fast, efficient and genuinely kind folks. They have given me excellent advice over and over again.
Their prices are reasonable. I have had them come in BELOW their original estimate twice now. They have repaired my laptop twice now when I thought it was gone for good. They have literally saved my business at least twice now. Just knowing they are there gives me such peace of mind. Great, GREAT service.
Their prices are reasonable. I have had them come in BELOW their original estimate twice now. They have repaired my laptop twice now when I thought it was gone for good. They have literally saved my business at least twice now. Just knowing they are there gives me such peace of mind. Great, GREAT service.
Brian Millward
Jan 19, 2022
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The technician Jackson seem to be fair but I had a unusual problem and they told me I would be able to get it fixed it was just a fan on my HP laptop and when they remove the drive then they called me back and said they couldn't access my files so they didn't leave a good feeling to me but I don't wanna say they're a bad company but it was an older computer it was working completely great until he took it apart and went to access some files so that's the only reason I gave them that kind of rating Are used to be an auto mechanic and a sheet-metal worker and I know things go wrong sometimes I was just disappointed that they couldn't repair my old laptop but Jacqueline was really helpful and said if I had problems with the laptop he could login remotely and maybe solve some of my problems on the new one so I will get give a good rating on that but I just don't like that that he wasn't able to get my old laptop running
TurboPeanut
Jul 13, 2021
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I came hoping to upgrade my cpu, but they say they dont have any in stock that would work with my mother board since its its a 9th gen, i understand and they gave me a dust off for my cpu since it was really dusty. That was 6 dollars and im ok with that. But what makes me fustrated is the fact that when i come home after words my pc just doesnt work! It doesnt power on and now i came back discussing the issue, now they are charging me $80 to fix this issue when before it was conpletly fine before.
I feel like they did something when they first dust it off when they send my pc to the back for a bit, now i am being charged 80 for a fix, not only that but i have to wait 2-3 days cuz of "line". I feel like i just got scammed, i was better off not getting what ever they did to my pc.
I feel like they did something when they first dust it off when they send my pc to the back for a bit, now i am being charged 80 for a fix, not only that but i have to wait 2-3 days cuz of "line". I feel like i just got scammed, i was better off not getting what ever they did to my pc.
Nick A.
Jul 13, 2021
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Great place. Lots of parts. Scratches that HTC electronics itch with all the used components at good prices. Helpful and friendly staff. A "real" computer shop. Thanks!
Ryan Cooper
Jun 14, 2021
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A true computer store in the tradition of the craft. Staffed by knowledgeable and experienced hardware folks. Chock full of rare parts, adapters, cables, and components for your system or network. A nice stable of used bargain monitors and peripherals. This is a computer store for computer people. Unlike the commission-driven big box stores, these guys really understand what's in the box, and they will sell you what you actually need, and support your purchase. Build yourself a basic business rig or a face melting game system from mobo to mouse.
