Business Details
18 Years
experience
Emergency
services
Your Trusted IT Partner in the Bay Area
Founded in 2008 by John Newcomb, Digicom Technology Solutions (DTS) specializes in outsourced IT services for small to medium-sized businesses and nonprofits nationwide. Our mission centers on client peace of mind, delivering customized IT security, maintenance, and support solutions. With a team of over 20 engineers, consultants, and customer service experts, we prioritize system stability, end-user satisfaction, and maximizing ROI while minimizing total cost of ownership.Our core values emphasize honesty, quality, innovation, and client-focused care, supported by a rigorous seven-step hiring process to ensure expertise and trustworthiness. Clients receive monthly performance reports and benefit from our commitment to transparency, no hidden costs, and nationwide reach with enterprise-level solutions tailored to healthcare, manufacturing, finance, and more.
Services
Cybersecurity Consulting
Remote IT Support
Co-Managed IT
Cloud Managed Services
Business Continuity
IT Project Management
Office IT Relocation
Cloud Migration
HIPAA Compliance
IT Strategy
Details
- Year established: 2008
Highlights and features
- We offer 17+ years of experience in IT solutions for SMBs and nonprofits.
- Our team follows a seven-step hiring process to ensure expertise and trustworthiness.
- We prioritize transparency with no hidden costs or upselling.
- Our services are supported by 24/7/365 monitoring and rapid response times.
- We specialize in regulatory compliance including HIPAA, PCI, and SOX.
What people say
Rapid response
Proactive security
Reliable support
Regulatory expertise
Cost-effective
Services
Cybersecurity Consulting Services
Cybersecurity Consulting Services provide enterprise-level protection through threat monitoring, security training, penetration testing, and disaster recovery planning. These services help businesses meet regulatory standards and defend against evolving cyber threats. Clients benefit from proactive security measures, compliance expertise, and rapid response to potential breaches.
Remote IT Support
Remote IT Support offers 24/7/365 assistance with network monitoring, help desk services, and system maintenance. This service ensures minimal downtime through rapid issue resolution and personalized support. Clients receive detailed reports and proactive maintenance, enhancing overall operational efficiency.
Co-Managed IT
Co-Managed IT augments in-house teams with expert support for network management, cybersecurity, and strategic planning. This service provides scalable solutions, vendor management, and 24/7 monitoring. Clients gain access to specialized expertise without expanding internal staff.
Cloud Managed Services
Cloud Managed Services deliver secure, scalable productivity tools including encrypted email, file sharing, and VoIP systems. These services reduce infrastructure costs while ensuring compliance and data protection. Clients benefit from seamless integration and expert management.
Business Continuity Services
Business Continuity Services ensure data protection with hourly encrypted backups and instant server recovery. Powered by Veeam, these services provide hybrid storage solutions and compliance with regulatory requirements. Clients achieve uninterrupted operations during disruptions.
People
John Newcomb
President and Founder
John Newcomb founded DTS in 2008 to address IT needs in healthcare, expanding to serve diverse industries. He leads a team focused on secure, scalable solutions, emphasizing client success through innovation and reliability.
Questions
What is a managed IT services provider (MSP)?
An MSP outsources technology needs, offering expertise and support so businesses focus on growth.
How do managed IT services differ from break-fix services?
MSPs proactively monitor systems to prevent issues, while break-fix services respond only after downtime occurs.
Where does DTS provide services?
We serve the Bay Area and all US cities with populations over 75,000.
Do you offer guarantees?
We guarantee satisfaction with a refund option if services underperform as contracted.
What compliance standards do you cover?
We assist with HIPAA, PCI, SOX, and other regulatory requirements.
Can we get remote service?
Yes, we provide comprehensive remote and on-site support within 60 seconds of requests.
Reviews (1)
Michael Tita
Jan 02, 2021
Report
Gino is very knowledgeable about all makes and models of cars. Being the owner and mechanic his whole life he knows his stuff and is always looking to help his clients out.
