Business Details
29 Years
experience
Emergency
services
Managed IT Services in Connecticut | ASG Information Technologies
Founded in 1997, ASG Information Technologies has dedicated itself to delivering honest, reliable IT support and network security solutions to Connecticut businesses. Our mission is to make clients' IT investments work for them by analyzing their networks' cost, performance, functionality, and risk to provide best-in-class solutions. With over 25 years of experience, we distinguish ourselves by becoming a valuable asset to our clients' teams rather than just a vendor. Our unique processes for IT support and project planning deliver tangible business results, including predictable costs, guaranteed outcomes, and 24/7 network monitoring.We employ experienced technicians who provide lightning-fast support without technical jargon, ensuring minimal network downtime. Our comprehensive services include managed IT support, cybersecurity, data backups, VoIP solutions, and IT consulting tailored for businesses with 20-250 employees across industries like healthcare, law, insurance, and non-profits. We maintain certifications in critical compliance standards including HIPAA, NIST CSF, and CMMC to protect clients' critical data.
Services
Managed IT Support
IT Security Solutions
Co-Managed IT Services
IT Consulting
Email Solutions
VoIP Services
Data Backup
Disaster Recovery
Compliance Management
Network Monitoring
Details
- Year established: 1997
Highlights and features
- We offer 24/7 proactive IT monitoring and rapid response times
- Our team includes certified cybersecurity experts with 20+ years of experience
- We guarantee predictable IT costs with all-inclusive service plans
- We implement advanced endpoint encryption and dark web monitoring
- Our service desk resolves issues without requiring clients to interact with junior technicians
Associations and certifications
- HIPAA
- NIST CSF
- CMMC
- DFARS
- ITAR
What people say
Quick response times
Proactive network monitoring
Experienced technicians
Effective cybersecurity
Reliable IT solutions
Services
Managed IT Support
Our managed IT support proactively monitors and maintains clients' technology infrastructure 24/7. This service includes network performance optimization, software updates, and hardware management to prevent issues before they impact operations. Businesses benefit from predictable costs, guaranteed response times, and access to experienced technicians who resolve problems efficiently without technical jargon.
IT Security Solutions
Comprehensive cybersecurity services protect businesses from data breaches and cyber threats. Our offerings include intrusion prevention systems, firewall monitoring, endpoint encryption, and employee security training. We implement proactive measures like dark web monitoring and vulnerability scanning to identify risks before they become incidents while maintaining compliance with industry standards.
Co-Managed IT Services
Co-managed IT services augment internal technology teams with specialized expertise and resources. This solution provides access to advanced cybersecurity tools, strategic planning, and 24/7 monitoring while maintaining organizational control over IT operations. Businesses gain scalability and cost-efficiency without compromising security or technical capabilities.
IT Consulting
Our IT consulting services provide strategic guidance for technology investments and infrastructure planning. Certified vCIO advisors develop customized roadmaps aligned with business objectives, conduct security audits, and implement best practices for network efficiency. Clients receive quarterly strategic reviews and annual technology assessments to ensure optimal performance.
VoIP Services
Modern VoIP solutions enhance business communications with flexible, scalable phone systems. Our 3CX-based platform offers features like remote extensions, call reporting, and seamless integration with existing IT infrastructure. Businesses benefit from improved connectivity, reduced communication costs, and 24/7 system monitoring for maximum uptime.
People
Robert Mitchell
Founder & CEO
With over 30 years in the IT industry, Robert founded ASG in 1997. He leads strategic direction while maintaining focus on client relationships and service quality. His entrepreneurial approach combines technical expertise with business acumen to drive company growth.
Ryan Kreger
President
Ryan oversees business development and client services with a background in systems administration. He focuses on operational excellence and strategic planning to ensure consistent service delivery across all client engagements.
David Dempster
Chief Information Security Officer
With 20+ years of experience, Dave leads cybersecurity initiatives and network protection strategies. He specializes in identifying vulnerabilities and implementing proactive security measures to protect client data and infrastructure.
Chris Hyatt
Senior Network Engineer
Chris brings two decades of IT expertise to network architecture and infrastructure management. His technical knowledge ensures clients receive cutting-edge solutions that balance performance with security requirements.
Brigitte Mitchell
Marketing Representative
As founder's daughter and marketing lead, Brigitte combines creative expertise with industry knowledge to communicate ASG's value proposition. She manages digital marketing initiatives and client communication strategies.
Questions
What IT services do you offer?
We provide managed IT support, cybersecurity solutions, VoIP services, data backup, compliance management, and IT consulting tailored for businesses with 20-250 employees.
Which areas do you serve?
We serve businesses throughout Connecticut including Hartford, New Haven, Bridgeport, and Waterbury areas, with clients ranging from small businesses to mid-sized organizations.
Do you offer emergency IT support?
Yes, we provide 24/7 emergency IT support with guaranteed rapid response times to minimize business disruption during critical technology failures.
How do you handle cybersecurity threats?
Our comprehensive approach includes intrusion prevention systems, dark web monitoring, endpoint encryption, and regular security audits to proactively identify and mitigate potential risks.
Can you work with our existing IT team?
Yes, our co-managed IT services augment internal teams with specialized expertise while maintaining your organization's control over technology decisions and operations.
What compliance standards do you support?
We help businesses meet HIPAA, NIST CSF, CMMC, DFARS, and ITAR compliance requirements through customized security frameworks and documentation processes.
Reviews (4)
Julie Neistat
Jun 19, 2022
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ASG Information Technologies is AWESOME! We are a small DoD manufacturing contractor and CMMC/Cyber Security was a big challenge for us. Ryan and ASG broke down the requirements for us and helped to make us compliant and able to continue to quote Department of Defense jobs. Thank you ASG!
Consumers Federal Cu
Nov 18, 2020
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Our Credit Union was looking to change our IT Provider in 2019 and thankfully came across ASG Information Technologies. They provide exemplary IT Services and go beyond what we have experienced in the past. They are extremely responsive, knowledgeable and we are thankful for the working relationship we have forged. We couldn't recommend them enough to potential clients.
Calcagni Real Estate
Nov 13, 2020
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We can't all be tech geniuses, but thanks to the team at ASG Information Technologies, we are now! Since partnering with ASG to handle our company's cybersecurity and network, we've implemented systems that protect our day to day operations as well as our clients. In addition to the high-level IT, the team at ASG is always ready to assist with any questions or concerns and do so in a very responsive, knowledgeable, and efficient manner.
Bill Horton
Oct 13, 2020
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I switched the IT support for my insurance agency to ASG about five years ago. I'm very happy I switched. The company has done a great job helping me manage all aspects of my IT exposures, which is more challenging for us due to legislative and privacy issues. The people at ASG are bright and dedicated, and if I have a problem I can always get a hold of someone quickly, who can explain the issue so I can understand it.
The company also does a great job educating its clients on security issues, and they've helped me avoid a number of scams and traps through the years. I would highly recommend ASG to any company with IT and security needs.
The company also does a great job educating its clients on security issues, and they've helped me avoid a number of scams and traps through the years. I would highly recommend ASG to any company with IT and security needs.
