MetroTech

Business Details

21 Years

experience

Emergency

services

Your Trusted IT Partner in Clearwater, FL

Founded in 2005 by U.S. Air Force veteran Eric Plummer, MetroTech has established itself as Clearwaters premier managed IT services provider. With nearly two decades of experience serving businesses across the Tampa Bay area, we deliver proactive technology solutions tailored to meet the needs of small, medium, and enterprise-level organizations. Our team of Microsoft-certified engineers combines technical proficiency with a commitment to innovation, offering scalable network design, hardware installation, and multi-platform system integration. We prioritize continuous monitoring and preventive measures to minimize downtime, ensuring robust cybersecurity and operational continuity.

Recognized for our expertise and local service ethos, we function as an extension of your in-house IT department without the added payroll burden. Our partnership-driven approach emphasizes transparency, reliability, and client-centric problem-solving, supported by 24/7 emergency response capabilities. MetroTechs reputation for excellence is reflected in our 4.9 Google rating from 95+ reviews, with clients consistently praising our prompt service, technical acumen, and dedication to long-term client success.

Services

Managed IT Services Cybersecurity VoIP Phone Systems Network Management Data Backup Remote Support Onsite IT Support Server Management Computer Repair Disaster Recovery

Details

Year established: 2005

Highlights and features

We offer 20+ years of experience in Tampa Bay IT solutions
Our team includes Microsoft Certified Engineers
We implement proactive monitoring to prevent system downtime
We provide 24/7 emergency IT support services
We serve as your virtual IT department without payroll costs

What people say

Best there is Fantastic job Knowledgeable Prompt service Life savers

Website

Update Listing

Services

Managed IT Services

Our proactive managed IT services ensure continuous system monitoring and maintenance to maximize uptime. With 24/7 support, we handle network management, server optimization, and security updates to prevent disruptions. Clients benefit from reduced downtime, predictable costs, and access to certified engineers who specialize in scalable solutions for businesses of all sizes across Tampa Bay.

Cybersecurity

Multi-layered cybersecurity protections defend against evolving threats through firewalls, encryption, and regular vulnerability assessments. Our team implements customized security protocols that meet HIPAA requirements for healthcare providers and protect sensitive financial data. Continuous threat monitoring and rapid incident response minimize breach risks for law firms, insurance agencies, and other professional services.

VoIP Phone Systems

Custom VoIP solutions deliver cost-effective, feature-rich communication systems with seamless integration capabilities. MetroConnect LLC, our dedicated telecom division, designs scalable phone systems that support remote workers while maintaining local service advantages. Businesses enjoy enhanced collaboration tools, reduced calling costs, and reliable connectivity compared to traditional landline infrastructure.

Data Backup

Automated backup solutions protect critical business data with encrypted cloud storage and incremental 15-minute update intervals. Our engineers design recovery systems tailored to client needs, supporting hard drives, SSDs, and RAID storage. Emergency data recovery services operate seven days a week, with technicians available to restore operations following accidental deletion, malware attacks, or physical damage incidents.

Network Management

Comprehensive network design and optimization services ensure efficient connectivity across wired and wireless systems. We specialize in configuring enterprise networks for 5-1,000+ user environments, including hardware installation and wireless access point placement. Regular performance assessments identify bottlenecks while security audits maintain compliance with industry-specific regulations for financial institutions and government contractors.

People

Eric Plummer

Chief Executive Officer

Founder Eric Plummer brings 20+ years of IT expertise to MetroTech, leveraging his U.S. Air Force mechanic background to solve complex technology challenges. Under his leadership, the company has grown to become Tampa Bay's premier IT services provider while maintaining a commitment to personalized client relationships and cutting-edge innovation.

Cindy Plummer

Chief Operating Officer

Cindy Plummer oversees daily operations as COO, ensuring efficient service delivery across MetroTech's expanding client base. With extensive experience in business management and IT operations, she plays a critical role in maintaining the company's high standards for customer satisfaction and operational excellence.

Dylan

Technician

Dylan consistently receives client praise for resolving complex IT issues with professionalism and technical expertise. His ability to handle challenging problems both onsite and remotely has made him a trusted representative of MetroTech's commitment to exceptional service delivery.

Questions

What IT services does MetroTech offer?

We provide managed IT services, cybersecurity, VoIP phone systems, network management, data backup, and 24/7 emergency support for businesses across Tampa Bay.

Which industries do you serve?

We specialize in IT solutions for legal services, healthcare, financial institutions, manufacturing, property management, and emergency services organizations throughout Florida.

Do you offer emergency IT support?

Yes, we provide 24/7 emergency services with technicians available for immediate response to critical system failures or security breaches.

How does your data backup work?

Our automated backup systems offer encrypted cloud storage with 15-minute incremental updates and full recovery options for hard drives, SSDs, and RAID storage configurations.

Are you available for onsite support?

Yes, we provide onsite technical support across Pinellas, Hillsborough, Polk, Sarasota, and Manatee counties with rapid response times for urgent issues.

Reviews (6)

Write a Review

Ben Coughanour

Aug 10, 2022 Report

I have had an absolutely wonderful experience working with Eric and Metro Tech. Not only skilled and knowledgeable on the most current technology, but more importantly very easy to work with and customer experience oriented.

Bryan Boliard

Aug 10, 2022 Report

We had a major power surge that damaged our server [and] MetroTech were onsite within an hour of my call. The technician worked tirelessly throughout the day and into the late night to get the server repaired. At 8:00am the next morning our server was up and running and our business network was operational again. MetroTech showed a sincere concern for the impact on our business and provided exceptional customer service to get the repairs completed.

Chad Ralston

Aug 10, 2022 Report

Our first contact with MetroTech was wonderful. They are very knowledgeable about their products, attentive to your needs and provided us with sound solutions about our equipment. MetroTech took the time with our company to when we were in need and no one else could help us. Their service has been terrific and they are just a phone call away. I dont know any other company you can call and they are in the building within the hour.

Debra Munson

Feb 26, 2022 Report

Our condo association recommended Metro Tech IT. I'm so glad they did. We needed a quote and advice on a computer issue. Laura in the front office was very courteous and professional from the first phone call. I had more questions after the diagnosis and Roman answered all my questions that I had. I highly recommend Metro Tech IT and will definitely use them again when needed in the future. I highly recommend this company!

Rene Terlino

Jun 16, 2021 Report

Eric at Metro Tech saved me today! He came to our office within 10 minutes of my call. Our dinosaur server would not reboot and our drivers were not working. Knowing nothing about tech is very scary but Eric was very calm and confident and fixed our problem. Without his help today our office would not run and and our business would be frozen. He really saved us when we were in a bind. He had knowledge of our old tech and knew how to make things run.

We are very appreciative of his service and skills and now I can get back to work! I would highly recommend Metro Tech IT and will use them again when needed in the future. I have every confidence in them.

Jillian Renee

May 15, 2021 Report

We recently needed a quote and advice on a project. The process was very smooth and professional from the first phone call. A time was set for Eric, the owner of the company, to come out. He arrived promptly and was very thorough explaining possible issues and ways to resolve them. He took his time and spoke in terms that I, who is not an "IT Technician", could understand. He was able to send the quote with multiple options the same day. When I had a question regarding the quote he was immediately available. I definitely recommend this company to anyone in need of this type of service.