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Business Details
17 Years
experience
Your Trusted IT Partner in Walnut Creek, CA
Founded over 15 years ago, Walnut Creek PC Repair has established itself as the Bay Area's premier provider of IT and computer repair solutions. Our team specializes in delivering tailored technology services for businesses and individuals, with expertise in Apple product repairs, dental and medical IT support, legal IT solutions, and cloud computing. We pride ourselves on offering 20% lower hourly rates than industry standards while maintaining a commitment to customer satisfaction through personalized service and guaranteed results.

Our Apple Authorized Repair status and Google Partner certification underscore our technical proficiency and industry recognition. With a focus on preventive maintenance and cost-effective solutions, we help businesses optimize their technology investments while minimizing downtime. Our Walnut Creek location serves as a hub for both onsite and remote support, ensuring accessibility for clients across the Bay Area.
Services
Business IT Dental IT Legal IT Cloud Solutions Apple Repair Computer Repair Onsite Support Remote Support HIPAA Compliance Network Maintenance
Details
  • Year established: 2009
Highlights and features
  • We have over 15 years of experience in IT services and computer repair.
  • Our team offers 20% lower hourly rates than the industry standard.
  • We guarantee customer satisfaction with tailored technology solutions.
  • We are an Apple Authorized Repair service provider.
  • We are a certified Google Partner for cloud services.
Associations and certifications
  • Apple Authorized Repair
  • Google Partner
Services
Business IT
We provide comprehensive IT services for businesses, including network maintenance, cloud solutions, and technical support. Our team ensures your technology infrastructure runs smoothly, allowing you to focus on core operations. With over 15 years of experience, we deliver reliable, cost-effective solutions tailored to your business needs.
Apple Repair
Our Apple Authorized Repair service specializes in MacBook, iMac, and peripheral repairs using genuine parts. We offer hardware upgrades, data recovery, and preventive maintenance to extend the lifespan of your Apple devices while maintaining optimal performance.
Dental IT
We deliver specialized IT support for dental and medical practices, including software integration, HIPAA compliance testing, and equipment maintenance. Our services ensure seamless operation of practice management systems and secure patient data management.
Cloud Solutions
As a certified Google Partner, we implement cloud solutions like Google Workspace and Office 365 for businesses. Our services include secure email hosting, data migration, spam filtering, and ongoing support to enhance collaboration and data accessibility.
Legal IT
We provide tailored IT services for law firms, including network management, document security, and software integration. Our solutions ensure compliance with legal industry standards while maintaining reliable technology infrastructure for daily operations.
Questions
What services do you offer?
We provide IT services, computer repair, Apple authorized repairs, dental and medical IT support, legal IT solutions, and cloud computing services.
Do you provide Apple computer repairs?
Yes, we are an Apple Authorized Repair service provider specializing in MacBook, iMac, and other Apple product repairs.
Are you available for emergency repairs?
We offer scheduled appointments but do not provide 24/7 emergency services. Contact us for urgent repair needs during business hours.
How can I schedule an appointment?
Call or text (925) 459-1358 to schedule an appointment for IT services or computer repairs at our Walnut Creek location.
Do you support dental and medical offices?
Yes, we specialize in IT support for dental practices including software integration, HIPAA compliance, and equipment maintenance.
What cloud solutions do you offer?
We provide Google Workspace and Microsoft Office 365 implementation, email security, and cloud migration services for businesses.
Reviews (7)
Morten Mikkelsen
Apr 09, 2022 Report
PC repair guy from hell! Not only could they not repair our laptop they lost/threw out our hard drive despite having put it in an enclosure for us and knowing fully well we wanted to keep it. I've kept trying to schedule appointments to pick up the hard drive but it is extremely difficult to get someone on the phone. They almost never pick up. I've shown up in person but there's seldom anyone on site (at least in Walnut Creek) and the door is just locked.

Even when I did manage to schedule an appointment no one showed up for it and the door was locked as usual. I've tried and tried and tried until finally they told us they can't find our hard drive anymore. This place is a disaster.
Adriano Aragon
Feb 27, 2022 Report
Unhelpful and uninterested in helping at all. They didn't see anything of significance in it for them so they blew me off. ***Responding to his response below:*** How would you DARE libel me and say I asked for anything illegal. I took a picture of your public libelous response. I very clearly asked you for what my insurance asked for: an ESTIMATE. I told you it is most likely a write off and probably can't be repaired but they need to hear that from a professional repair center nonetheless, which you have made clear you are not.

I said I'd be happy to pay for your time for the estimate. I found a very nice fellow who said come on by and he wrote that repairing it is not possible and that is it. How'd you come up with anything illegal?! Asking for an ESTIMATE?! I can't just ask insurance to give me a new one because I say so. How do you think insurance companies total items or cars?! The estimate exceeds the value. Think before you write a libelous comment. And you're the "not nice person" for insulting me for asking what my insurance company asked for.
Anthony Gilmore
Nov 18, 2021 Report
After being told by Best Buy that my 11 year old iMac needed a new hard drive, and that I should simply recycle it. I called Knockout PC and brought it in. Excellent service, professional, good price and timely. Installed a new hard drive, computer is like brand new! Happy & future customer.
John Taliaferro
Jan 05, 2021 Report
Gilbert was a phenomenal help here. Our MacBook is allergic to water and just stopped one day after some moisture found it's way into the machine. For a test and inspection fee (which is rolled into the repair price if you get it repaired) they will tell you what is wrong, what needs to be done and how much it costs.which they held to as well as a schedule which they followed. Good guys for what we needed.
Roy Nicholson
Dec 20, 2020 Report
Great job by Gilbert. Better service than at Apple. Took my Mac Retina Pro to apple due to slow performance. They diagnosed Hard Drive was failing. I asked if they could replace with SDD versus HDD and they said no. Phoned around and found Gilbert who turned around the fix quickly.
Jason Anders
May 03, 2019 Report
Excellent service, my laptop hard drive burned out and they were quick to respond with pricing and repair options. Maintained open communication and quick responses to some questions I had. Price is the best you'll get in the area for the quality and speed of work. Highly recommend, I will definitely go back here if I need any more computer work done
Craig Braidman
Jun 06, 2018 Report
Honest people. They always make things right with your IT needs and make you feel you are important with them. Been dealing with them over 6 years now for first my personal computer and now my mid size business for the past 5. I never found them out of line for all my computer needs. The are responsive, proactive and just do a great job. How about that for a change. to have someone you can always depend on.